The facilities were excellent, and the food was great. However, the location is very quiet.

There are not many places nearby that are conducive to walking and hanging out.

اعجبني النظافه والموقع وكذلك تمت ترقيتي الى سويت غرفه وصاله والشكر للاخ الجزائري وحيد شاب اخلاقه جدا عاليه

لا شي

The stay at the hotel was very excellent.

The hotel staff is good and the place is quiet.

Great location, friendly staff, great pool design with the hotel shadow during the morning, great breakfast selection, helpful front desk staff, sufra and regency club staff

Nothing

So here we go: stayed for 9 nights (me + partner) in this iconic hotel that met all our expectations. Easy 10 minutes ride from airport. Not in a very crowded area like the Marina or Business districts. Metro 5 min walk. We got a very nice early check-in, no extra fees asked. We are frequent travellers to Dubai, and this hotel has clearly a serious management running a serious team of very professional staff tru the whole hotel. Compliments! So if you like to be pampered in a nice way : go here! Rooms were very nice and spacious. Daily great room cleaning, in detail! Great shower, lovely large towels and amnities. Nice beds for very comfortable quiet sleep with a very silent A/C. Breakfast was great, all fresh and prime food. Some rush moments - like in any larger hotel - but nothing like waiting, ques or anything. Indian, Local and International breakfast offered. And when entering or leaving the hotel, the front men give you the best feel-good smile. Really, strongly recommended hotel!

Some smaller signs of wear throughout the hotel... Go a little easy on the pricing at the (pool) bar... this would for sure have made us and other guests drink/consume a bit more.

مساحه الغرفه كبيره ومناسبه حق عايله صغيره ونظافه الغرفه

خدمه السيارات بطيئه وايد

Nothing

Pretend barista pressing a coffee button - would be nice to be able to purchase real coffee during breakfast Not a good range of breakfast items Ordered a salad and chicken was dry Bed was hard Hotel was far away from the everything Rude pool person Would not recommend this hotel

i loved your Gym only unfortunately

I didn’t like service, breakfast could be a different variety at least every 2 days, I have expected better furniture in rooms cause it didn’t seem like a 5* hotel to me

Everything

Nothing

كل شي الحمد الله

لا يوجد

The staff were kind and friendly

1.didn't match the Hyatt standard 2.breakfast was limited and the breakfast room was. Very small and crowded

Location

I had very bad experience, Hotel reception booked a smoking room without having my permission from me , after complaining they informed they did this because they were out of rooms , he didn’t even bother to ask me or to upgrade my room The sound deadening material is very bad in this hotel,you can hear the car exhaust sound from the room very close from floor 18, sounds of your next room is leaking to my hotel room & it is very loud ! ,,, i could heard the floor above me sounds very loud, which stopped me from sleeping the whole night ,,I couldn’t sleep, I couldn’t wake up for breakfast or use hotel facilities the next day !! I requested for full refund , the hotel rejected to refund me the money back that was really bad customer service ..despite how expensive the hotel is ,, I booked at hayat creek hotel the next day with the same price & the gap was day night difference….in every aspect it was much much better I knew that was a scam I don’t recommend this hotel at all ,, I visited Dubai frequently, I rarely experienced such things in Dubai hotels So I don’t recommend this hotel , despite how expensive it is … & don’t believe the review rate it doesn’t reflect the real image of this hotel unfortunately

راقي ونظيف خدمه ممتازه

السعر مرتفع

Cleaning

Service

Nice hotel and nice hotel staff

I think for a standard of Hyatt the breakfast was not up to Standard. Food was often old and not fresh

Everything about the hotel is exquisite, exudes elegance, service exceeded my expectations.

Nothing. There’s room for improvement though with their breakfast, they could have more options or a greater variety of options on different days. Otherwise we were still happy with the food.

Staying at this hotel was a delightful experience that truly stood out for its excellent value for money. The accommodations were pleasant and comfortable, providing everything needed for a satisfying stay without unnecessary extravagance. One of the highlights of my visit was the remarkably kind and attentive staff. Each personnel member went out of their way to ensure guests felt welcome and cared for, adding a personal touch that made the stay even more enjoyable. The breakfast offered a fair and decent selection of food. While it may not have been luxurious, the quality and variety were very good, perfectly aligning with the hotel's exceptional value. The food was fresh, and there were enough options to start the day positively. Cleanliness was another aspect where the hotel excelled. The rooms and common areas were maintained impeccably, creating a comfortable and inviting environment. This attention to detail in cleanliness and guest comfort significantly contributed to the overall positive experience. This hotel is a fantastic choice for travelers seeking great value for their money. With its nice accommodations, very kind personnel, fair but good breakfast selection, and impeccable cleanliness, I'll definitely visit again. The hotel strikes the perfect balance between affordability and quality, making it a commendable option for short and long stays.

Honestly, there is nothing negative to tell. I was very satisfied with the quality and value for money. It was very convenient!

Tutto perfetto, dalla gentilezza del personale alle camere con un livello di comfort veramente alto. Rapporto qualità/prezzo eccezionale! Ogni volta che passiamo per Dubai è la nostra prima scelta, anche perché si trova a metà strada fra l'aeroporto e la parte centrale di Dubai

Il giorno dell'arrivo una mail mi ha avvisato che il pagamento non era possibile a causa della mia carta di credito e che avrebbero annullato la prenotazione nel caso non avessi provveduto. Ovviamente qualcosa non ha funzionato nei loro sistemi perché ho pagato regolarmente in loco il giorno stesso senza problemi. Nei 2 giorni successivi mi sono arrivate altre mail dello stesso tipo, nonostante come scritto avessi già pagato. Un po' più di attenzione in questo aspetto non guasterebbe.

The room was good, clean , spacious enough. The service quite good. The service in spa and beauty saloon excellent and the products as well.

There was noise till 2:00 in the morning. The pool too small. The room for breakfast and the whole procedure

Vicino all’aeroporto, molto comodo se si ha un volo al mattino. Al nostro arrivo abbiamo avuto un upgrade decisamente gradito!. La colazione è molto diversificata, soddisfa tutti i palati; il personale è davvero gentile e premuroso. Taxi in abbondanza. È la quarta volta che alloggio qui, e per il futuro non ho nessuna intenzione di cambiare!

Eviterei il cambio delle lenzuola tutti i giorni; anche il numero degli asciugamani ( 8 più 2 accappatoi, per due persone) è davvero esagerato. Diventare un po’ più “green” non sarebbe male…. Il ristorante al roof-top (Eye) ha un panorama superlativo, ma cibo è mediocre e a prezzi davvero alti

Ambience

Less of vegetarian in menu

Wir durften früher ins große Zimmer, die Servicemitarbeiter sind sehr zuvorkommend und die Betten sind sehr bequem. Die Bar Eve im 34. Stock hat eine großartige Aussicht. Ruhige Lage in der Nähe des Flughafens.

Die Duschen wurden morgens nicht warm und abends sind sie zu heiß. Insgesamt ist das Zimmer schon etwas in die Jahre gekommen. Es hat muffig im Zimmer gerochen, was vermutlich an einer alten verkeimten Klimaanlage liegt. Auch ein fieberhafter Infekt, der mich im Hotel ereilte, spricht für eine dringend benötigte Wartung der Klimaanlage.

Das Personal war überaus freundlich, super zuvorkommend und hilfsbereit. Ich kam schon in der Früh an und das war überhaupt kein Problem. Sogar Frühstück habe ich direkt bekommen. Bei der Abreise hat man mir das Zimmer zwei Stunden länger zur Verfügung gestellt, damit ich keinen Stress habe und direkt zum Flughafen kann. Es war super sauber und stets genug Wasser auf dem Zimmer, kostenlos!! Schöner Wellnessbereich und eine TOP Rooftop-Bar mit einer wahnsinns Aussicht auf die Skyline der Stadt!! Die Metro ist fußläufig ein paar Minuten entfernt. Generell eine tolle Lage. Alles in allem ein super Hotel!!

Ich würde dem Hotel empfehlen, in mind. zwei gute Baristas zu investieren und mind. 2 Leute hinter die Theke zu stellen. Meist war nur eine einzige Person an den Kaffeemaschinen und völlig überfordert. Somit war es etwas chaotisch mit langen Wartezeiten beim Frühstück. Auf dem Zimmer hat man in der Dusche die untere Dichtung der Duschtür falsch angebracht. Außen statt innen!! Somit ist das Wasser immer unter der Tür durchgelaufen und der Boden im Bad war nass. Das waren aber nur Kleinigkeiten, die easy zu beheben sind und die den tollen Aufenthalt nicht sonderlich beeinflusst haben!!

All, Exceptionnal service. Staff very kind, professional & helpfull.

The location of the hotel is a little far from mostly places to visit in Dubaï

Beautiful ambience, spacious rooms and lovely dining options

Bein Sports Channel was not available on their TV.

Everything

Nothing

Good room Great breakfast Great location

The pillows really hurt my neck

Spacious, clean and welcoming

Little bit far from some key tourist destinations

Room was great - breakfast and staff were very helpful.

We could not get 2 rooms next to each other for our kids. But it was ok.