nothing

In late May, we booked an apartment for three nights via Booking.com, only to have a horrifying experience. Upon our arrival, we discovered a severe bedbug infestation. My daughter suffered multiple bites throughout the night, and we found numerous bedbugs, which we photographed. We were compelled to vacate the premises immediately. We contacted the owner directly but received no response. Subsequently, we reached out to the intermediary managing the rental, who informed us that we would receive one night free of charge. However, this was not a satisfactory solution for us. We also contacted Booking.com customer service, expecting a call back, which never came. To avoid further issues, we immediately sought alternative accommodation, incurring additional costs for two more nights, which we also booked through Booking.com. The thought of potentially carrying the infestation to our new lodging was extremely distressing. Despite promises of follow-up within 24 hours, neither the owner nor Booking.com reached out to us. Upon returning home, we had to thoroughly disinfect and treat all our belongings to prevent bringing the infestation into our house. Booking.com later informed us that the owner found no evidence of bedbugs, which is unsurprising since these pests are not visible during the day. The owner claimed to have seen no dead bug and denied the presence of the numerous red-black specks left by the bites. They insisted on reimbursing only one night, which we found entirely inadequate. We reported the issue to the Booking.com Dispute Resolution Committee but have yet to receive a response. Although we received less than one-third of our booking cost back, we were still charged for cleaning fees, tourist tax, and other expenses on the grounds that we had "simply" canceled our booking. The notion that we should have remained in such an unsanitary apartment is preposterous. Furthermore, the apartment's online photos were misleading.

Rien

Nous sommes arrivés à 15h comme prévu. La personne qui fait le nettoyage venait juste d'arriver l'appartement était en piteuse état bouteille de whisky qui traîne de tout partout par terre. Une paroi de douche était manquante l'abattant des WC était cassé. La chasse d'eau était cassée. Les prises électriques même pas protégées le cumulus qui fuyait goutte-à-goutte dans un seau. La tête de douche était cassée. Le frigo tout rouillé les lits plein de cheveux partout. L'emplacement très excentré du centre de Barcelone comptez une quarantaine de minutes et en plus aucun stationnement. La dame de ménage nous demande de partir pour qu'elle puisse faire son médaille alors que nous venions de faire 7h de route on avait juste une envie c'était de se doucher avec ses 40 degrés hors à la place on nous a demandé de repartir. Les photos présentes sur Booking ne sont pas celles à notre arrivée.

Rien Très cher Bruyant Vétuste

Saleter Personnel nul

Buena ubicación respecto a nuestro objetivo que era una visita médica al hospital Quiron.

Hubo una avería en el calentador de agua y no lo pudieron cambiar durante mi estancia como me habían comunicado. No obstante, me ofrecieron un reembolso por las molestias.

bien situé avec des bus a proximité pour aller en ville

le menage mal fait, la vaisselle pas tres propre, la cafetiere qui avait pourri en l'interieur, les radiateurs qui ne fonctionnent pas tres bien l'appartement meriterait un grand coup de propre et de rafraichissement

Easy to reach

It was a bit dirty, the drawer was full with rubish and there was no hot water after one bath.

Appartamento senza riscaldamento dunque freddo. Acqua calda che dopo una doccia di 2 minuti diventava fredda, quindi ci siamo ritrovati per 5 giorni a lavarci un giorno si e l'altro no. L'appartamento è per 5 persone quindi trovo indecente che dopo la prima doccia della durata di 1 minuto le altre persone debbano farsela congelata contando che siamo andati nella stagione invernale. Abbiamo fatto presente al proprietario la situazione e se ne è altamente fregato; della serie avete già pagato arrangiatevi. Servizio clienti pessimo. Divano che cadeva a pezzi,finestre che non si chiudevano con la sicura, testata del letto con capperi attaccati. Aprivi il balconcino e c'era una discarica di cose ammassate! Insomma un didastro!

It was a bit far from the city centre but I really liked the neighbourhood. The appartment was clean and comfy.