Mis-categorized/description of room. I booked an ocean view room, and this room was barely a partial ocean view.

Absolutely perfect! Away from hustle n bustle. Close access to quiet and beautiful beaches and everyone who we had pleasure of meeting at tbe Lotus (yoobi/ Anne/ Mervin & Rhiana ) were so incredibly helpful and nice. Room and views to beach/ Diamond Head were gorgeous! We will be back :)

Great location and service. Anne at the front desk was amazing. We arrived early and the were able to check us in early. Mahalo to the staff and this is a wonderful hotel for our overnight trip.

I booked the hotel for my dad for my wedding. He loved it. Everything from the complimentary wine, to the beautiful view of Diamond head, Waikiki, and the ocean. Situated slightly away from the hustle and bustle, next to the huge park, it was the perfect location for my dad (age 78)

great service, will stay again

The hotel is older but quaint. The bed was very comfortable and the restaurant on site was excellent.

Ordinary. We stay at 3rd Floor & it's parking view. And our terrace was just beside the roof but every morning someone from upper floors threw the bread into the roof and so may pigeons gathers... Not comfortable.

I regret to say that my experience with this hotel was disappointing. I had informed them in advance that I would be checking in late, but it seems my room was given away, assuming I wouldn't arrive. When I arrived, there was no one at the front desk for about 30 minutes. Despite calling and knocking on the door, I received no response. After a long flight, this was incredibly frustrating. When the front desk clerk finally arrived, he seemed to blame me for the delay and was quite rude. He even threw the check-in paperwork at me and made a comment about “Californians being so impatient,” which felt unfair, considering I had waited at the front desk for half an hour. At one point, the clerk leaned in as if he wanted to fight, which was both intimidating and unprofessional. I have this moment recorded on video. To make matters worse, the room I had originally reserved wasn’t available. Despite booking online and completing pre-check-in the day before, they offered what they called an "upgrade"—a room with two queen beds, which was far from ideal for my wife and me, especially since we were celebrating our honeymoon. The clerk's attitude was dismissive, and he suggested I speak to the owner the next day if I had issues. We ended up taking the room with two beds and had to sleep separately on our honeymoon. Although the rest of the stay was fine, I noticed a hold on my card for seven days after checking out and have yet to receive a response to my email inquiry.