We booked this caravan for a 2 night stay for 7 people. Check in was very simple, with the key available in a key safe and we loved the view of the pond from the balcony. The twin bedrooms were very small and the beds very close together so really only suitable for children, which we didn't realise when booking for adult occupancy. The carpets were quite dirty throughout and although the bedding appeared clean did not smell clean and fresh. The towels in the double bedroom were soft but not at all absorbent so unsuitable for showering. No replacement light bulbs when one of them blew in a bedroom. There were no instruction for making the sofas into a bed so we ended up putting the cushions on the floor. We were relieved we hadn't booked this caravan for a longer stay as it unfortunately didn't suit our needs.