Decent bed, tile floor, good water pressure, temperature good, easy check-in. Very basic motel property and rooms. Not accessible from anywhere on foot. The area has no sidewalks. Cannot cross the street (busy highway) nor get very far on the side you're on (not designed for walking, no sidewalks, ditches and other natural obstacles). In the room: insects, peeling ceiling paint, holes in bathtub tile, black spots on caulking. No airport shuttle.

Was discussing found dildo on floor under bed . While I was picking up cigarette butts of the floor in a no smoking room. Then when it was time to go to bed pulled down the comforter to go to sleep. Most disgusting sheets I have ever seen. Blood food and who knows what else. Went and asked for clean sheets so I could change. Now after 1:00 am I was told they did not have any to give me so at 1:00 am we were asked to change rooms.

Friendly staff at this no frills hotel. The room had clean sheets on a comfy bed, mini-fridge & microwave. I watched the NCAA tournament during my down time. Neighbors were friendly. Conveniently located across the street from Waffle House, Shoney's, and lot's of restaurants. Very close to airport and highways so very easy to get to all of the local attractions. I like to camp so my needs are simple and I was able to rest comfortably at a low price.

Booked and paid for and they gave the room away before I could check in.

The toilet was dirty. One of the two curtains was missing. One curtain would it cover the whole window. I have pictures of you would like to see them

So unfair this room was not inhabitable. Bugs, no light fixtures, smelled,hole in beds,furniture . Expedia stands being this as acceptable. Was not able to stay had find another hotel last minute. Very upsetting!

Shower had hair in it. Chair looked like it was picked up off the street. Fuild on walls, dont even want to know it was. I walked in to room and walked out 10 minutes later. No way i was staying there. TOTALLY DISGUSTING

I saw some small cockroaches in a bathroom and insides of a shelf. Please make the room cleaner.

It’s cheap for what it is. The lady who works front desk overnight was extremely rude to my fiancé on multiple occasions. Outlets in room didn’t work at all as they wouldn’t even hold our plugs in.

Inconvenience in getting to rooms. Dirty. I’ve stayed in hotels across US n Europe and this is the first I checked for bedbugs, none found but roaches abound. Dirty refrigerator n microwave, ring of dirt around tub. Had to wait until 730pm to get into room. Not yet cleaned. I slept n left. Horrible.

It needs a refurbishment in all areas

This property was absolutely disgusting. There were bugs crawling in the room, mold in the bathroom, hair on the floors, sheets look dirty, absolutely disgusting

Dirty, nasty, bloody towels, crappy attitude from staff. POS place

There were cockroaches running around inside the room. Since we arrived late, we didn't have the energy to try to get a refund. Typically when cockroaches are present, they are everywhere. We just put the key card on the table, shut the door, and left to find another hotel.

The customer service was bad at the beginning whe we check out was much better. The lining bed was dirty, one of the blanket was full of dog hair and one of the fitting sheet has spots of blood, very disgusting.

The rooms need renovation and staff needs training on how to provide good service

Terrible

Hotel Office didn't have our reservation so had to contact Expedia, pubic hair in the bed, absolutely no hot water between 7pm and 11pm. Massive hole in the shower wall

Very disappointed by this property. I killed 2 cockroaches as soon as I entered the bathroom. 1st night neighbors were having a domestic dispute. K-9 police unit observed during both nights. We departed at 11pm as 2nd night did not look any better. Will not and would not recommend this property until major changes are initiated.

We walked into our room and it felt like we were walking into a wall of smoke. After two days of staying there, our clothes smelled like smoke when we got home. Also, we needed to HUNT for some toilet paper.

At 430 room was not cleaned and smelled. Then we had to ask for towels and washcloths. No soap in room

Roaches in the room. Nothing in the way of soap, ice or cups. Bathroom was the worse. Didn’t look like it was ever cleaned. There was blood drops all over the back wall of the tub. Blood running down the outside of the tub, never cleaned at all. Blood splatter on the shower curtain. This was entirely unacceptable to me. I spent 3 nights and never got to use the shower as I felt this was a terrible unsafe place because of the blood. I bet it is still there as I write this. Will not return….

$5 key deposit! Never heard of such a thing and I stay over 100 nights a year in hotels. The lady at the desk asked if I wanted to pay with cash or card and I just handed her $5 bill. No big deal I thought. Well this morning, I go to bring my key back and the lady looks at me and says they don't have any cash. She was rather rude and told me I shouldn't have given cash and I told her then they shouldn't have offered to take my cash last night. Finally I did get my cash back but I had to go to a secondary office. The room was okay. It appeared fairly clean but as I walked around barefoot after getting out of the shower all kinds of stuff was sticking to the bottom of my feet. Bed wasn't very comfortable but it was workable. TV remote did not work well. I had to go up and hit the buttons to turn it on and off. Good luck if you want ice. The motel does not have an ice machine.

The property was close to the Smoky Mountains, which I liked, and the staff was friendly. The room was very old, and signage wasn't even changed from the previous chain so it was hard to find. The lighting above the sink was horrible. Hot water in tub wouldn't totally stop running and I heard dripping all the time. Cigarette burn on bedspread and on soap dish in shower. No wash cloths on first night, and had to ask for more towels and wash cloths on the second day. For what I paid, it wasn't a disaster though.

Staff is great....room was very clean...it was very quiet and peaceful...enjoyed my stay very much

The staff is great!!!!! The room was very clean.....

Gross dirty dirty sheets w hair & crumbs, 1 towel in bathroom

I did not stay at this hotel, someone made a reservation in my name. Then this motel tried 4 times to collect the money. This is BS.

I reserved a double bed room over a month before trip.when i got there it took them a while to get me into a room then didnt even have a double bed that i reserved.luckily the extra people didnt go or we wouldnt have enough beds that i paid for in the first place.

It was not what I booked. I booked a king bed, upon arrival I was informed on dbl beds were available. The room was the worst room by far I’ve ever seen. We did not stay in this motel. We didn’t try for a refund, just cut our losses and drove home.

Granted the price was good, but when I arrived, the check in lobby was illuminated with so many light it looked like a check cashing lobby. The receptionist was talking to a customer at length and I finally got my turn after about 20 minutes. She was nice enough. I got my key and went to the room where the key didn’t work. I went back to lobby but receptionist was gone. I waited about 10 minutes and eventually got another key for another room “the key does that sometimes” was her response. I went into the room and had difficulty finding a light to turn on- but that’s ok because the 1/2 curtain that never closed completely let enough light in to see my way around. I tried to turn off the ac but couldn’t see the controls so I cohabited the bed with my daughter in order to keep warm. The beds were made with a flat sheet on bottom,- top sheet on top and a blanket right next the the sleeper. I have never slept without a tip sheet protecting me from the blanket that has had questionable laundering. My daughter and I had to take turns trying to charge our phones on the one outlet. The charger was falling out of the socket.. The bathtub was so dirty I had to place a towel in order to feel safe enough to step in shower. The nozzle had a good water stream but the ceiling and walls had obvious water damage. I suggest the owners spend one night in hotel to see what a real customer needs.

A did a reservation on line , by the time a got there the lady at the register told me that they did not have rooms available