The staff in the dining room particularly Augustine was fabulous!!

on riverfront, good breakfast, lots of parking, staff helpful.

bed was firm, only one chair for two people, no coffee facilities in room

Beautiful views of river and hills. Very clean overall.

Outdated decor and furniture.

the location. amazing river view.

it needs to be remodeled. it feels tired.

The view from room and deck were nice.

The hotel was a bit worn and the service was average.

Excellent breakfast and perfect location.

We had a great view onto the river. Great location with friendly & helpful staff

It's central location & friendly & helpful staff

Superb location with great river views and ideal for catching one of the local river cruise boats. Breakfast was excellent, the dinner buffet a little limited and main courses not very tasty.

Limited choice at dinner. Needed robes in river view rooms to use on the balcony.

This was a lovely hotel. The lobby has an amazing view of the Douro River and so did our room with a small balcony. The rooms were comfortable, clean, and fabulous. The staff was friendly, helpful, and accommodating. The breakfast buffet was exceptional. We rode the train in and took the bus out. It was very handy as the station for both is the same location very near the hotel.

river view

only have paper cup, should have glass cups.

Excelent and helpful staff. Exceptional cleanliness. Everything was superb, breakfast included.

Great hotel in a fantastic position overlooking the river, we had a room with a balcony so it was lovely to sit and have a glass of wine before going out for the evening and another when we got back, again you could sit and watch the river at breakfast as there was a large balcony outside the restaurant , easy secure parking and great facilities like a gym and swimming pool and the staff were always friendly and helpful .

nothing

Price, location!

excellent location with beautiful view of the river

Location was second to none. Very friendly staff and great overall installations

I hated the carpet on the bedroom

the breakfast was ok. the room was clean and good .the view on the river was great. the free parking was good just that you have to climb with luggage

everything close after 2200

The view is outstanding, the room was quite large, hotel was open & spacious.

it’s a large riverside property

it needs some updating blinds to be cleaned in reception out of date carpets in room out of date and worn sofas in reception

Location, clean, views Breakfast was really good.

Nothing to point out. Really good value for money.

Great location with spectacular views. This is a very well maintained classic hotel. Comfortable room and bed. Excellent bathroom. Parking, between the hotel and the river, was straightforward. and spaces were big enough. Helpful and friendly staff. Good breakfast spread

Beautiful location and close to restaurants.