the beds were made up and it was clean

booked 50 corning road 9th-16th sept 24 but 2 weeks before arrival it wasn't available so they offered us an alternative of 1 Kings place Sunderland. On arrival no electric on, only plates cutlery for 4 but it slept 8. Pans too small. No bowl for mixing salad no potato peeler or tin opener. No washing up bowl in kitchen sink & no plug had to use the plug from the bath to wash up. Taps wrong way round so hot come from cold taps etc. Socket upstairs hanging off the wall. Property not safe for children. Couldn't get the heating to work. Decided not to eat at the property & ended our holiday early as it was no pleasure at all and couldn't wait to get home. 15% refund offered by proprietor although my family said I should have a full refund but 5 weeks on & I'm still waiting for any refund to materialise.