The Paraiso Residences are lovely. The location was great. Walkable to everything. Would definately stay here again

Location was great! The breaker that controlled the Wi-Fi and TV tripped regularly. Owners response was to contact maintenance. Contacted maintenance, and no one shows up all week. If you’re looking for a great location, this place is awesome. If you’re looking for a response on any issues at the unit, then this is not the place!

Location is ideal!

Good overall no pool yet

Our stay was nice. Here's what prevented a perfect score: 1. Pre-check in process. On the day-of our check in, we received an email that our card didn’t process. We had a major flight delay, & were dealing with that on the 'day-of (very difficult to try & deal with both issues in airports/on planes). Later, it was determined that it was a security block by the card's Fraud Team. We used an alternate card for check in. Bottomline - funds were always available on the 1st card. And the matter could've been resolved had the card been charged the day before. 2. We received an email asking for confirmation & signature, but the total amount was incorrect (for both cutrencies). It was a fairly long document. I replied asking for clarity. No response received. In the end, not signing caused no problem. However, it was another issue that would've been nicely welcomed on any day before check in day. 3. There was no iron present. We contacted the property, & requested one. We never received one, nor any follow up as to what occurred. We bought one & donated it and a lot of other toiletries at the end of our stay. An apology for never following up on the iron request and a "Thank you" would've both, certainly been nice. 4. One of the closet panels didn’t slide, & a few of the shades didn't operate. We didn't report, so we are not complaining. Just informational purposes. We would stay again, but we'd get some things organized & confirmed days prior to check in, with management, first.

Nice

This place is Very hard to find. There was no instructions for anything & we had to ask 3 or 4 people for help just locating the property. The place is spacious and clean. Instructions for check in & check out would have been helpful.

Enjoyed our stay there! Your right in the heart of the Marina...close to everything!!

Excellent value; really nice place !

Right in the middle of everything we needed! Place was spacious and the host was very accommodating

Please provide clear instructions for checking in.

Would love to come back

The residence are really nice. They have everything you need for your stay. I like the fact that you need a key card to access the residences and a security guard at all times. Everyone is so friendly there.

Upon arrival the floors had hair, sand, and debris on both upstairs and downstairs floor so you had to dust your feet off every time you got in your bed, the first floor bath was dirty and had feces remaining in it, there was no hot/warm water in two of the bathrooms, the balcony door knob is broken and falls off so we almost got locked out. No one answered the main line upon arrival because we got lost and the place isn’t easy to find, it’s actually above the mall with its own entrance around back. The worst part, the front door didn’t lock, we had to wait 4 days to get it fixed with vital information (passports) and merchandise. Soo we had to put everything in our car rental. The WiFi cuts off randomly soo wet had to use the community across the from the balcony. No iron, no kitchen towels to wipe down sips, no broom to clean up the dirty on the floor when we arrived. Honestly we deserve a credit

Amazing

Great place, confortable and very updated it.

The Paraiso Residences were great! Location on the marina, an upscale grocery store down stairs along with a huge variety of shops. Lots of restaurants, bars and shops within walking distance. If you’re chartering a fishing trip, the marina is right there. The only downside, or it is a downside, is its pricing policy. When you book your trip on Hotels.com, you get a confirmation that say you will pay $XX US Dollars for your stay. When you check on, you sign a credit card recipient that is in Mexican pesos. When your credit card converts it back to dollars, you notice the charge is significantly higher that the Hotels.com confirmation, in my case 14.5% higher. If you know to take US dollars and pay in cash, you won’t have the issue. Paraiso is not the only place doing this so it would be unfair to single them out. Any business that quotes you in USD and then has you pay in pesos on your card is doing this. It’s all about the weakening value of the peso and the exchange rate they use.

Great place to stay, Great staff.