The Grand Hotel Zagreb was a wonderful hotel. The room was spacious and with all the amenities to make anybody’s stay a pleasure. The continental breakfast that was included offered a variety of good options to start your day. The staff at the hotel provided a professional service. The only drawback was the location. The hotel was kilometers away from the town center so we had to rely on taxi or Uber services to move around since we did not have a car.

Good hotel in general. Nice Gym. Nice spa. normal restaurant. Good service. Far from city.

Very clean and everyone friendly

Very nice place to stay

It was a great stay

New hotel. Everything is clean and brand new. Breakfast ok. Large free parking in front of the hotel.

Everything excellent and new. Beautiful short stay. Best breakfast ever. Staff excellent. Only negative is distance from downtown.

An absolutely wonderful place to stay while visiting Zagreb! It’s a bit outside the center of the city but so worth the extra distance! The facilities, front desk staff, Antonio in the bar, and spa services/staff were excellent! Would definitely recommend!!

Modern , clean and a lot of parking space. Easely reachable.

Very clean

New hotel, clean and comfortable, located in industrial/commercial area about 10 minutes by taxi from old Zagreb area.

Everything was good, but bed was very hard... Conveniently located next to malls

Only issue I had was that the hotel was a little out of the way. I also was given a room with 2 singles. Even though the hotel looked like it was not too booked they wouldn’t give me a room with a double bed.

The staff or the receptionist is very helpful. The hotel itself is clean, huge room. The dining room is huge, breakfast is the best.

Great hotel with nice rooms and an amazing breakfast which was included with our room rate! It’s also conveniently located near a shopping center and not too far from the city.

Beautiful property with a remarkable staff. Breakfast was incredible. The only down side was the shower was a bit of a challenge to maneuver in and out. We are 65 plus. Would definitely stay again!!

4 stars hotel,but w/o offering kettle at room....shower is not stable for the tempature

Very new and modern. Very clean.

Good stay

Great experience. impeccable!! It was worthed the twenty five minutes drive.

Newly renovated hotel. Clean and tidy. Friendly staff. At the back there is logistics hub for lorries which may disturb the night when they reverse. Overall - it’s nice hotel.

Upscale, modern, clean. Pleasant staff. Awesome breakfast. Nicely out of the way and easy to get to but not walkable to any attractions. As long as you arent looking to be in the middle of the tourist scene I highly recommend staying here.

The hotel is very nice and the service is fantastic. The rooms are large, the bathrooms are large and everything is clean. The spa and gym are amazing as well. The thing to keep in mind is that it is about 35 minutes from the city center and there is no public transportation from the hotel to the city center, which means you either rent a car and take a cab. The cab ride one way is between $25 to $35 Euros depending on traffic. If the hotel would offer a shuttle service to the city center twice a day, it would be perfect.

Nice new clean hotel, I would definitely stay here again.

Never, never again!!! Let's start from the beginning - I asked for a room on the quiet side, I got confirmation that this is not a problem - I got a room side/front street, it was not quiet. There was no iron and ironing board in the entire hotel - after our very firm complaint, they bought it and delivered it to the room. Pillows - drama, hard and artificial, not possible to sleep o them- probably the cheapest range that can be found on the market. Waiter service - people without any experience, as if they were taken from a street round-up. No draft beer in the bar/restaurant. Bar- very small without any atmosphere. Check-out at 10.00!!!!!!!. There was no option for a later check-out - my friend wanted to leave his luggage for storage - the receptionist with disarming honesty said that he can't do it because there is no room to store luggage. Breakfast - really nothing special, very basic. The car park is a public, huge car park where cars of employees from companies that are around the hotel are parked - it is not a guarded hotel parking. And finally, the best - all these attractions for only 200 EUR per night. I have a very strong recommendation - change the name of the hotel to Grand Joke Zagreb because it's the biggest negative Joke I've had for last several years, sleeping in hundreds of hotels in Europe.