Great location and quality

SO FAR WOODSPRING SURPASSES ALL MY OTHER STAYS @ EXTENDED STAY HOTELS.

It’s okay i guess, though they say it’s smoke free but at times you will smell someone smoking.. no pool nothing entertaining only a little gym for the two weeks I have No House keeping to the room I did my own cleaning at times. Otherwise from that it’s quiet during the day and the staff at the front was friendly each time I went by.

Staff is excellent and very accommodating.

We were there for a conference. Overall the place was not that bad. The location was a little bit far from the venue that’s why we ended up doing Uber everyday. The staff were nice.

I enjoyed my stay with the hotel, the bed was the most important thing for me, and I slept well and enjoyed the softness of the bed and pillows. I didn’t cook,but brought food to eat, I appreciated the options given by your hotel. Thank you once again for making my stay comfortable.

Did not feel safe

Love it everything was great staff kind and friendly really will book in the future again

First, don't miss in the description that the front desk is limited hours. That wasn't so bad and they still let us check in late (we had a delayed flight), but it's still unusual if you're no prepared. The whole place smelled like smoke everywhere including the parking lot. Another oddity/frustration is that there is a kitchenette, but zero dishes for cooking or eating. So bring your own. Finally, the free internet is speed-limited (256K I believe is what it said) for simple browsing. You have to pay for higher speeds. I haven't seen something like that since the early 2000s. It's hard to describe just how strange, frustrating, and disappointing the experience is at this hotel. We did not complete our week-long stay because of the smoke stench. Hotels.com support was fantastic at getting us a refund for an early checkout.

The towel in the wash room was not clean it has lot of spots on it. The checking in lady was not looking welcoming at all.

The staff were incredible. Kind, considerate and professional

I was not able to check into the property after being charged because of the front desk being closed

The ladies at the desk were very respectful and nice. They went above and beyond for me.

A wonderful place to stay

Called at 6:30p on the day of confirmed booking that they are full and we should not bother to show up. Just hung up. No apologies no alternative arrangements.

The bed sunk in and the base was too big for the mattress.

Slow and inaccurate check-in. Beds squeaked due to cheap bedframes. Non-smoking hotel but was awakened two nights due to cigar smoke filtering into our room. Told front desk but seemed uninterested.

Was charged significantly more than the rate i agreed to when I booked the room. Our stay coincided with the solar eclipse which was passing over the area. Management decided to up their rates to profit from the higher demand for rooms in the area. The room rate was more than double the standard rate. I had already agreed to a higher rate than normal then was gouged for an extra $100 per night. Otherwise, it is a decent property, clean and reasonably maintained.

The lobby smelled clean initially when you walked in, but the elevator and hallways smelled of weed. The staff at the reception desk weren't very attentive to us when we were checking in, and were talking a laughing amongst themselves. The first floor was very noisy, with children running around and running in and out of the gym playing on the equipment. The rooms are thin as paper, you can hear everything around you. There wasn't even any soap to wash with, only shampoo. The beds in the rooms are basically pull out mattresses on a bed frame. Everything in the room was cheap. I booked the hotel for 2 nights, and only ended up staying for one night since I already paid. Will not stay here again

This would be one of the VERY last hotels on the list for me to choose from. Lets start with just about all thr staff have some kind of accent. If you put yout trash outside your door. Staff will put it BACK in your room. To have them clean your room is an extra $50 a day. If you need towles you have to take your dirty ones to the front desk and they close at a certain time. Just not a ideal place to stay with kids.

Property and room were clean. The fact that it is an extended stay type of place, they didn't offer pots, pans, plates, classes, or utensils. If you wanted those items you had to PAY for them. They had no breakfast in the morning and they didn't have coffee ready until 8:00. Wouldn't stay here again.

This hotel was new, so it’s VERY clean! I enjoyed everything about this hotel (and my husband would tell you, I’m not easy to please haha) There isn’t too much in the immediate vicinity due to being in an industrial park area, but right down the road are businesses and restaurants. I highly recommend this hotel!

Woodspring Suites was a perfect place for me--reasonable price, clean, quiet enough even on a Saturday night, easy parking, spacious room with desk, comfortable chair and a fantastically comfortable bed. It has a full size refrigerator, 2 burner stove top, sink. Just be aware that the kitchen has no silverware, plates, cups, or cooking implements, so bring your own.

It had an awful smell

Is that safe no one on duty at night the housekeeper the front desk it took us an hour to get into the hotel because nobody was at the door and I wish I can get my money back. Thank you and have a good day.

Great

Loved the hotel the area everything but check in and check out staff had terrible terrible attitudes.

This is a brand new hotel, so its still very clean. Pet friendly. Our first room had hair in the bathroom, shower curtain, floor it was a lot, the door lock didnt work correctly from the outside, couldnt get in the room from outside the room. The dead bolt had the door open when we first arrived. There was a fire suppression can, above the stove that does say not to use under a microwave, which it is being used under a microwave. There is a full kitchenette, but there are no utensils, cups, cookware, they are available for sale at the front desk, we went to family dollar. Manager and most staff we very friendly, took care of everything pretty quickly, moved us into a clean room, pretty pleasant stay afterwards.

Hotel was minimal, kinda away from everything. Definitely get what you pay for.

It was affordable, good parking. Comfortable beds & pillows. My room could have been cleaner definitely.

The room was setup for an extended stay: kitchenet with stove, sink, microwave, and refrigerator, cabinets, etc. But there were no pot, pans, tableware, utensils, and so on. The bed was extremely firm. The room had lots of storage. Furniture and decor is very clean and modern. There are no restaurants or other shopping in walking distance from this hotel.

When you have booked a 2 night stay and are notified 5 hours before check in that they don't have YOUR accommodations BUT you can have a different room but only for one night... pretty sure you need to work on a few things. Thumbs down and a grade of F for this property. May need to reevaluate your claim of HOSPITALITY.