This was our 2nd time to stay at Dunes of Crystal Beach Condos. Love the location and private beach. Our family of 12 had plenty of room.

Love location of condo. While we had issues, property manager did her best to correct the issues.

A beautiful view, very confortable condo. Spacious common are and master bed and bath. Under new management

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: the rental was great. some of the furniture and carpet is getting a little worn out. the facility and location is great

Pros : Very nice location, beach front, safe and secure and smaller building, not very crowded. Lay out of the condo is good with good size bedrooms and bathrooms. Cons - multiple issues with appliances not working as they should during our stay When I go to vacation, I dont want to to be calling property owners and rental agencies to fix things. Things should work as advertised/listed and it was the exact opposite what happened- not working dishwasher, DVD player, toilet making funny noises. You do not want to be washing dishes at home and on your vacation! I made calls to property rental agency atleast 3-4 times during my stay as if I was trying to get my own house fixed! I dont want to be doing that when I am renting an expensive condo. Maintenance did respond within 24 hours ; However, there was no acknowledgement of annoyance or proactive management of property owners to compensate for a frustrating stay which should have been a stress free vacation on the beach.

We have stayed in this building many times before, always renting from individual owners. It was always wonderful. Now this management company has taken over and it's a whole different experience. We had problems beginning as we drove in to the property. The management company called to tell us the A/C was not working properly but a repairman was on the way. Ok...the repairman arrived and asked us what was wrong. We told him we had just gotten there and didn't know anything about it. He checked it out and said there was nothing wrong with it. Great. The next morning there was water all over the utility room closet where the unit is and no air blowing out of the vents. This is Easter Sunday. The repairman comes back out after 4 hours waiting on him and again says no problem. All week, sometimes it blew and sometimes it didn't. We quit calling because it was cool outside but it was very humid in the condo.The unit is very poorly equipped. There were two black wash cloths that were for makeup removal and that was it in the whole place. We asked for more three separate times. Each time they said they would bring some, we never got any. The kitchen has two small serving or mixing bowls, no decent knives and the dishes and silverware are all mismatched. There were 2 dish cloths and 2 dish rags. A family of 10 goes through a stock like that pretty quickly. We had to wash towels all week also because there are only two in each bathroom. The bed in the master bedroom is so tall, it needs step stools to get in...but there's not one! My husband and I climbed and rolled to get in and out, it's seriously too tall for comfort. No beach service came with the unit, something I missed in the description. I guess because it was so out of character for the building. We rented chairs which is an additional expense. The code for the lobby where the elevators are didn't work after the second day so it was just unlocked all week. The code for the beach gate had to be entered sometimes up to ten times before it would eventually open. The wifi code was copied wrong in the email we received and it was the day after we arrived before someone called us about it. Fortunately, we found it on the router and didn't have to depend on them. Finally the washer broke Friday night around 7 and they didn't call us back till Saturday right before we left. They were sending someone right over lol. We miss the old care and pride of place.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great time at Dunes of Crystal Beach. The view was amazing from the huge balcony. We saw dolphins most days and enjoyed watching the surfers. The condo was clean, comfortable, and the kitchen very well stocked. We would definiately stay here again.

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great location, spacious, kitchen outdated (countertops not even, water damage), after calling never received car gate remote, quick response for battery replacement in smoke alarm.