Close to beach

Property was booked because of secure parking. As I could not get a remote from your people was highly disappointed. I rang a number of times to the number on your emails and still no remote. I came for three nights and was not expecting to be chasing up a remote the whole time I was there. I expected that when I phoned and said the remote was missing the spare would have been sent out straight away. I was the one ringing. I spoke to a lady called Nat who was having trouble contacting the cleaner. At the end of conversation she said I guess I will have to bring it out to you - sounded like we were putting her out for this problem. I was asked to check the mail box. It was locked how could I possibly check. When I went to look the corner or the letterbox was bent up and there was nothing in there. Obviously not the first time this has happened and the corner being bent up to check by other people. I sent two emails to which I received no response. I was waiting on a phone call back on the first night which I didn’t get. The next morning I saw an email about the situation. In this situation a phone call was the way to go. I had to park my vehicle down the busy road. The bed in the main bedroom kept collapsing every night on the left hand side. The slats kept slipping out. The door keypad was absolutely hopeless. Maybe batteries are low