Staff are friendly and helpful, able to communicate in English, nice breakfast, very clean public bath. There is nothing I don’t like about the hotel.

Great food! Nice facility!

The suite I stayed in was very spacious, enough for a family. The dinner served was very authentic, and there were many choices for breakfast. I hope they keep the rooms clean. I will stay here again next year.

Best hotel staff service I have encountered in over 2000 hotel nights

The property itself is a 2-4 min walk to the gondola. It’s a great location. The hotel is newly remodeled and very comfortable. Traditional Japanese sized rooms. The thing that really shines here though are the staff. 5 stars is not enough. We should be allowed one review a year where we can give 10 stars. Everyone here is superlative (great ). Without going into details, the staff all came together to help me out way above and beyond normal service. And don’t get me wrong, the normal routine service was beyond perfect As an added ease of life point.. the staff speaks great english.

The staff is amazing!!! The hotel is fantastic for skiing. I recomend this hotel if you plan to go to Furano.

I hate to share this review because I’m unable to give this new hotel any score lower than 5/5! Sooner or later people will find out how good it is and when I come back to Furano next year it will be all be booked up!! The amenities are easily 4 star hotel level and up. Good onsen with great shower, indoor and outdoor areas. Seriously you don’t even need to use the shower in your room, and one should just come to the onsen everyday. Great and easy to access ski locker room with boot dryers. Three minute walk to the gondola station. The breakfast option is insane as well - both Japanese and western items. They even serve icecream during breakfast - I mean even my son only gets that once a year on his birthday only but here you gotta do it everyday. English speaking staff are very helpful as well.

Location is good. It’s close to the kitanomine gondola. I liked the interior design of the hotel. The staff are super friendly, great attitude, willing to help but some staff members are not experienced from a hotel operations perspective. This may be due to the hotel being very new still. The breakfast has a really good selection and tastes great but it would be good if there were more fruit and vegetable choices. They should definitely use smaller containers for some of the food so they don’t look like leftovers. The ski room humidity level is not low enough. It smells a bit and my gear didn’t dry overnight. The public bath is very serene and sauna is amazing.