It didn’t look like it was cleaned, as soon as we lifted the comforter there was dirt on the bed, the mattress was really stained, the shower was covered in dirt and didn’t look like it was touched.

It didn’t look like it was cleaned, as soon as we lifted the comforter there was dirt on the bed, the mattress was really stained, the shower was covered in dirt and didn’t look like it was touched.

Friendly staff and prompt service

I arrived to check in. The lady at the desk was on her cellphone speaking Indian I think. She never looked up to acknowledge me or let me know she would be with me. I waited 10 minutes and she never looked up. A gentleman came in and was waiting behind me and she still never looked up. I had someone waiting in the car . I went out to let him know I was still waiting . When I returned to the desk there was 4 people waiting and line. I asked the gentleman if he had been helped and he said no. So I decided to go next door to the hotel right next door and got a room. I paid more money. But I did not know how long I was still going to wait just to get help .

I arrived to check in. The lady at the desk was on her cellphone speaking Indian I think. She never looked up to acknowledge me or let me know she would be with me. I waited 10 minutes and she never looked up. A gentleman came in and was waiting behind me and she still never looked up. I had someone waiting in the car . I went out to let him know I was still waiting . When I returned to the desk there was 4 people waiting and line. I asked the gentleman if he had been helped and he said no. So I decided to go next door to the hotel right next door and got a room. I paid more money. But I did not know how long I was still going to wait just to get help .

Great customer service, Lala was kind and seemed to truly his job. Beautiful room an veiw of the canyon/ river.

Great customer service, Lala was kind and seemed to truly his job. Beautiful room an veiw of the canyon/ river.

Was not happy with room and the area

Was not happy with room and the area

As soon as I got to the property I knew I had made a mistake. I didn’t get there until 2am so I didn’t have the brain power to find something else. I had just drove 12 hours and was exhausted. This place was so dirty just starting with the lobby. Going to the elevator I didn’t feel safe riding it. Felt like it could break down at any minute. Got up to our floor and everything we saw was just so gross and dirty. Got in my room…the bedspread looked as if someone had recently used it for “activities”. The sheets were stained. The bathroom looked like mold on the walls and everything was just dirty. I went to sit in the chair that was in the room later on and moved the footrest…there were pills under it. I absolutely would never recommend this place and who ever is in charge of hotels and keeping them open or not really needs to be sent here!!! DONT BOOK HERE!

Do. Not. Stay. At. This. Hotel. Dirty, run down, and in an unsafe location. The front desk person was extremely rude. There was a homeless encampment beside the parking lot. No restaurants nearby. They shouldn’t claim that they serve a continental breakfast, food was limited to toast, stale muffins, yogurt and cereal. No hot food. We were given a tiny room with a double bed, which was a mattress on a metal stand. There was also a surprise $150 damage deposit. The back security door’s lock was taped down, allowing anyone to enter. Stay far, far away.

Pool closed at 10. I wish it was until 11. No fitness room…breakfast ran out of waffle mix

As soon as I got to the property I knew I had made a mistake. I didn’t get there until 2am so I didn’t have the brain power to find something else. I had just drove 12 hours and was exhausted. This place was so dirty just starting with the lobby. Going to the elevator I didn’t feel safe riding it. Felt like it could break down at any minute. Got up to our floor and everything we saw was just so gross and dirty. Got in my room…the bedspread looked as if someone had recently used it for “activities”. The sheets were stained. The bathroom looked like mold on the walls and everything was just dirty. I went to sit in the chair that was in the room later on and moved the footrest…there were pills under it. I absolutely would never recommend this place and who ever is in charge of hotels and keeping them open or not really needs to be sent here!!! DONT BOOK HERE!

Do. Not. Stay. At. This. Hotel. Dirty, run down, and in an unsafe location. The front desk person was extremely rude. There was a homeless encampment beside the parking lot. No restaurants nearby. They shouldn’t claim that they serve a continental breakfast, food was limited to toast, stale muffins, yogurt and cereal. No hot food. We were given a tiny room with a double bed, which was a mattress on a metal stand. There was also a surprise $150 damage deposit. The back security door’s lock was taped down, allowing anyone to enter. Stay far, far away.

Pool closed at 10. I wish it was until 11. No fitness room…breakfast ran out of waffle mix

This property should be condemned!! Absolutely horrible conditions and extremely dirty. Should tell you alot that when you get there the first thing you do is look for bud bugs!! Shower full of mold! Staff was very rude! Shall i continue....

This property should be condemned!! Absolutely horrible conditions and extremely dirty. Should tell you alot that when you get there the first thing you do is look for bud bugs!! Shower full of mold! Staff was very rude! Shall i continue....

Very dirty and unclean. Dust bunnies on the ceiling, unswept floors, black stuff on bottom of the rub, stains on the blankets, unclean counters. The breakfast was also disgusting and inedible.

Very dirty and unclean. Dust bunnies on the ceiling, unswept floors, black stuff on bottom of the rub, stains on the blankets, unclean counters. The breakfast was also disgusting and inedible.

No breakfast out at 8:30

Below average food, not sure to use fried eggs as a flying saucer, no meat options. Room needs new outlets, plugs wouldn’t stay in.

Below average food, not sure to use fried eggs as a flying saucer, no meat options. Room needs new outlets, plugs wouldn’t stay in.

Good value

Good value

When we checked in to our hotel room, the room door was not closed all the way and was not secure. When we walked in the room it smelled like Mildew and it looked like someone brushed their teeth and left dental floss on the bathroom counter. The bathroom sink would not drain and when you flushed the toilet, it acted like it was clogged every time. Bathroom door would also not shut securely to take a shower. Mold in several spots in the bathroom. Tub and sink were dirty. Sheets looked like they were not washed. We woke up to a lake of water in the morning from the ceiling leaking. And the lights would flicker like we were going to loose power. The thermostat also did not work properly, it was either very stuffy mildewy or very cold. And the pool and hottub looked like it was growing moss! To be honest the list just goes on with the cleanliness and condition of this hotel, I believe OSHA needs to inspect this hotel for health and safety reasons. All though the staff was friendly, it doesn’t make up for the cleanliness and condition of hotel.

My husband had to repair our bed because it was falling apart. Not cool

When we checked in to our hotel room, the room door was not closed all the way and was not secure. When we walked in the room it smelled like Mildew and it looked like someone brushed their teeth and left dental floss on the bathroom counter. The bathroom sink would not drain and when you flushed the toilet, it acted like it was clogged every time. Bathroom door would also not shut securely to take a shower. Mold in several spots in the bathroom. Tub and sink were dirty. Sheets looked like they were not washed. We woke up to a lake of water in the morning from the ceiling leaking. And the lights would flicker like we were going to loose power. The thermostat also did not work properly, it was either very stuffy mildewy or very cold. And the pool and hottub looked like it was growing moss! To be honest the list just goes on with the cleanliness and condition of this hotel, I believe OSHA needs to inspect this hotel for health and safety reasons. All though the staff was friendly, it doesn’t make up for the cleanliness and condition of hotel.

My husband had to repair our bed because it was falling apart. Not cool

Great location ,near Red Rocks!

Great location ,near Red Rocks!

Let us check in early which was helpful

Let us check in early which was helpful