The hotel staff were very rude and condescending. They seem to be bothered if you needed anything I was missing soap and toilet paper and I got an attitude asking about needing those. My Uncle and I were disrespected by two of the hotel staff, this is unacceptable. They may have a smile on their face, but it’s completely fake

Staff is accommodating. Good value for money. Neighborhood is lovely with lots of restaurants, coffee shops, shops and easy to get to other parts of the city with tram

Staff is accommodating. Good value for money. Neighborhood is lovely with lots of restaurants, coffee shops, shops and easy to get to other parts of the city with tram

They did not tell us that the AC did not work. They gave us incorrect directions for breakfast. We are glad the lady in restaurant helped us by offering us a breakfast at a nominal rate. We would not stay there again

They did not tell us that the AC did not work. They gave us incorrect directions for breakfast. We are glad the lady in restaurant helped us by offering us a breakfast at a nominal rate. We would not stay there again

It’s was nice clean and quiet Roger was very friendly and helpful

It’s was nice clean and quiet Roger was very friendly and helpful

First room stank of cigarettes and the beds kept separating. Second room was falling apart and the shower head didn’t work. Third room was ok but when they showed me the room they disabled my access to my room. So I couldn’t get my things to move rooms. The lift takes forever, I had to use the stairs after 7mins waiting for the elevator. Place is tired and old. Btw I only booked for 2 nights and had 3 rooms.

First room stank of cigarettes and the beds kept separating. Second room was falling apart and the shower head didn’t work. Third room was ok but when they showed me the room they disabled my access to my room. So I couldn’t get my things to move rooms. The lift takes forever, I had to use the stairs after 7mins waiting for the elevator. Place is tired and old. Btw I only booked for 2 nights and had 3 rooms.

Practical, clean, comfortable business style hotel in nice suburb of Brussels, reasonably priced and an underground car park although very tight if you have a larger car! Would stay there again.

Practical, clean, comfortable business style hotel in nice suburb of Brussels, reasonably priced and an underground car park although very tight if you have a larger car! Would stay there again.

Near forest national arena Excellent helpful staff Comfortable

Near forest national arena Excellent helpful staff Comfortable

The elevator so small and smell marijuana smoke all the time, the rooms so small and compact you barely can move around, the shower head very low if you are taller than 5 feet good luck to you… the breakfast overrated when one item finish and you ask for more as if they are bothered to be asked will tell you it’s coming with loud voice and unhappy. The kitchen lady the one check the names and room number very rude as if you are dining for free.

The elevator so small and smell marijuana smoke all the time, the rooms so small and compact you barely can move around, the shower head very low if you are taller than 5 feet good luck to you… the breakfast overrated when one item finish and you ask for more as if they are bothered to be asked will tell you it’s coming with loud voice and unhappy. The kitchen lady the one check the names and room number very rude as if you are dining for free.

Staff are friendly and helpful. The room is comfortable and nice, but there is a problem with mold near the window. Neighbor has a nice restaurant and bar at the corner.

Staff are friendly and helpful. The room is comfortable and nice, but there is a problem with mold near the window. Neighbor has a nice restaurant and bar at the corner.

Airco very loud Rooms to hot. Shower water took 5 minutes till warm. Old brown hotel. Expensive

Airco very loud Rooms to hot. Shower water took 5 minutes till warm. Old brown hotel. Expensive

Very nice and full service hotel. Rooms were small, but comfortable. Dining room staff were fabulous; Sabrina, Marta and Alejandro at the bar. Will definitely stay here on our next stop in Brussels.

Very nice and full service hotel. Rooms were small, but comfortable. Dining room staff were fabulous; Sabrina, Marta and Alejandro at the bar. Will definitely stay here on our next stop in Brussels.

Overall clean but a terrible smell on the doorstep and inside the room. All the other aspects were fine

Overall clean but a terrible smell on the doorstep and inside the room. All the other aspects were fine

A good hotel and in a very convenient location.

A good hotel and in a very convenient location.

Not bad place. Good service and breakfast. a little dated. Not far from town. Close to trams.

Not bad place. Good service and breakfast. a little dated. Not far from town. Close to trams.

Terrible customer service. Completely wasted my time. Don’t waste yours.

Terrible customer service. Completely wasted my time. Don’t waste yours.

Very unfriendly and useless employees. When arrived for check in at 4 pm the hotel had no hot water at all, so you couldn’t take a shower or whatever and nobody warned or said anything at the reception. I tried to call the receptionist but the phone in the room was completely broken and nobody did anything to repair it when I needed. Breakfast is expensive and very poor choices for the price, especially the dark hair lady that thinks she owns the place and was only interested in eating her breads and cakes instead of doing her job and welcoming the guests. Very unfriendly lady and horrible service. Would not recommend the hotel also for the distance to everything, very far from public transport and horrible side walk to carry the luggage. Bad location and very unfriendly staff .

Very unfriendly and useless employees. When arrived for check in at 4 pm the hotel had no hot water at all, so you couldn’t take a shower or whatever and nobody warned or said anything at the reception. I tried to call the receptionist but the phone in the room was completely broken and nobody did anything to repair it when I needed. Breakfast is expensive and very poor choices for the price, especially the dark hair lady that thinks she owns the place and was only interested in eating her breads and cakes instead of doing her job and welcoming the guests. Very unfriendly lady and horrible service. Would not recommend the hotel also for the distance to everything, very far from public transport and horrible side walk to carry the luggage. Bad location and very unfriendly staff .

Friendly staff and straightforward check in. Unfortunately the temperature regulator on the shower wasn’t working properly, and the room we were in had a faint weird smell of garbage/spoiled milk/rotting fish!