This place was falling apart

This place was falling apart

Was told at check in only luke warm water, no discounts offered but could get a refund. Too late too tired. Secondary lock on door not replaced after being ripped out of door frame. Some tiles in bathroom held on with blue painter tape.

Was told at check in only luke warm water, no discounts offered but could get a refund. Too late too tired. Secondary lock on door not replaced after being ripped out of door frame. Some tiles in bathroom held on with blue painter tape.

The person at checkin was fine. The person that moved us to a different room when after the first night we discovered the TV didnt work was fine. The bed and linens were fine too, surprisingly. That's where fine ended. There isn't one thing at this place that does'nt need maintenance! Grossest thing was the shower that filled with 3 inches of water, because the drain was filled with dried hair! Walls had peeling wallpaper, looked like blood spatter on walls, ceiling vent fan in bathroom was plugged with a towel, smoke alarm missing, closet doors didnt slide, heat ran for 30 seconds and shut off and on all night, smelled bad, my feet were black from the floor so I wore socks the entire time, this was in the room they moved us to, the first one was worse! We stayed because we were in town for a Griz game and had no other choice except our rental car.

The person at checkin was fine. The person that moved us to a different room when after the first night we discovered the TV didnt work was fine. The bed and linens were fine too, surprisingly. That's where fine ended. There isn't one thing at this place that does'nt need maintenance! Grossest thing was the shower that filled with 3 inches of water, because the drain was filled with dried hair! Walls had peeling wallpaper, looked like blood spatter on walls, ceiling vent fan in bathroom was plugged with a towel, smoke alarm missing, closet doors didnt slide, heat ran for 30 seconds and shut off and on all night, smelled bad, my feet were black from the floor so I wore socks the entire time, this was in the room they moved us to, the first one was worse! We stayed because we were in town for a Griz game and had no other choice except our rental car.

No towels, no water pressure so could not shower, no hot water, room was not swept, charged even more at hotel. At least bed was clean. Had to argue to get clean room and a working shower but was charged even more than what was stated.

No towels, no water pressure so could not shower, no hot water, room was not swept, charged even more at hotel. At least bed was clean. Had to argue to get clean room and a working shower but was charged even more than what was stated.

Staff accommodated our needs well. Very nice breakfast options, and very attentive staff at breakfast. Property needs some updates, and shows some wear. The place filled up on a weeknight.

Staff accommodated our needs well. Very nice breakfast options, and very attentive staff at breakfast. Property needs some updates, and shows some wear. The place filled up on a weeknight.

NO hot water was miserable after 3 days fishing and I wanted was a hot shower

NO hot water was miserable after 3 days fishing and I wanted was a hot shower

Set from an old murder movie. Carpet was filthy and stained. Pizza left in fridge. Towels were stained. No hot water. Lock on door had been busted in at some point with new one installed above it. When I asked to be moved to a clean room front desk stated “Well it is clean except for the pizza in the fridge” I have photos but can’t upload them on this site:

Set from an old murder movie. Carpet was filthy and stained. Pizza left in fridge. Towels were stained. No hot water. Lock on door had been busted in at some point with new one installed above it. When I asked to be moved to a clean room front desk stated “Well it is clean except for the pizza in the fridge” I have photos but can’t upload them on this site:

Red Lion Hotels used to have a good name, now they SUCK. Will not stay at another Red Lion ever again and will tell my friends not to also

Red Lion Hotels used to have a good name, now they SUCK. Will not stay at another Red Lion ever again and will tell my friends not to also

Generally good. Rooms in need of repairs. No hot water the first night. Only lukewarm after that.

Generally good. Rooms in need of repairs. No hot water the first night. Only lukewarm after that.

Dirty rooms, not able to shower due to hot water not working, when asked why it wasn’t disclosed to us at check-in, I was told “I don’t know”. I asked for a partial refund, and was told a manager would contact me, it’s been 6 days and I haven’t heard from anyone. We would not have stayed there if we were told there was no hot water to be able to bathe our children, and of course shower ourselves during our travels. Around 4:30am, a man was banging on our door, demanding to be let in, my husband had to tell him multiple times that he had the wrong room. We were traveling with our children, so that felt very uneasy.

Dirty rooms, not able to shower due to hot water not working, when asked why it wasn’t disclosed to us at check-in, I was told “I don’t know”. I asked for a partial refund, and was told a manager would contact me, it’s been 6 days and I haven’t heard from anyone. We would not have stayed there if we were told there was no hot water to be able to bathe our children, and of course shower ourselves during our travels. Around 4:30am, a man was banging on our door, demanding to be let in, my husband had to tell him multiple times that he had the wrong room. We were traveling with our children, so that felt very uneasy.

We got there, and at first, it seemed pretty decent. We had been on the road all day so the first thing I wanted to do was take a shower. That's where it all went wrong... The shower was absolutely filthy, it looks to have not been cleaned in months. So I walked out of the bathroom and glanced around the room, there was dirt all over the door area, the walls, there were holes in the ceiling in both the main room and the bathroom, 3 or 4 flies buzzing around, and the blankets on the bed looked very old. We ended up having to leave for other reasons, however, we probably would have switched hotels anyhow. 1/10, would not recommend.

We got there, and at first, it seemed pretty decent. We had been on the road all day so the first thing I wanted to do was take a shower. That's where it all went wrong... The shower was absolutely filthy, it looks to have not been cleaned in months. So I walked out of the bathroom and glanced around the room, there was dirt all over the door area, the walls, there were holes in the ceiling in both the main room and the bathroom, 3 or 4 flies buzzing around, and the blankets on the bed looked very old. We ended up having to leave for other reasons, however, we probably would have switched hotels anyhow. 1/10, would not recommend.

This property is in transition. Poor door locks were problematic. Facilities are old and it shows

No hot water!

No hot water!

The first room we got was filthy. The top comfoter had shoe prints and stains on it. When we pulled back the covers the fitted sheet was not even on the bed all the way. The toilet seat and bowl were gross and the shower and sink were also. There were crumbs all over the counter surfaces and it looked like it hadn't been swept for awhile because there was dirt in the corners that was very visible. We walked out and requested a new room. Our new room had 2 queen beds versus 1 king but the were clean. The shower and bathroom were also clean but the whole appearance of the place was very rundown looking inside and outside. Paint peeling off the celings and walls. Holes in the ceilings and walls. Cracks in the flooring. Stained couch and sides of mattresses. The smoke detector was missing but had wires coming out of the ceiling. The fan/heat in the bathroom did not work. Pool and hot tub were not usable which is one of the reasons we chose it. It was our Anniversary. When we got up in the morning after a restless night we found out there was no hot water! The whole building was out! They were going to give us a $30 rebate but in my opinion it should be more for the inconvenience of having to get a different room as well. I always thought Red Lion has a good reputation but this one is far from that! Will never go back. Should have taken pictures which i normally do but we were late for a dinner reservation after the room fiasco!!

The first room we got was filthy. The top comfoter had shoe prints and stains on it. When we pulled back the covers the fitted sheet was not even on the bed all the way. The toilet seat and bowl were gross and the shower and sink were also. There were crumbs all over the counter surfaces and it looked like it hadn't been swept for awhile because there was dirt in the corners that was very visible. We walked out and requested a new room. Our new room had 2 queen beds versus 1 king but the were clean. The shower and bathroom were also clean but the whole appearance of the place was very rundown looking inside and outside. Paint peeling off the celings and walls. Holes in the ceilings and walls. Cracks in the flooring. Stained couch and sides of mattresses. The smoke detector was missing but had wires coming out of the ceiling. The fan/heat in the bathroom did not work. Pool and hot tub were not usable which is one of the reasons we chose it. It was our Anniversary. When we got up in the morning after a restless night we found out there was no hot water! The whole building was out! They were going to give us a $30 rebate but in my opinion it should be more for the inconvenience of having to get a different room as well. I always thought Red Lion has a good reputation but this one is far from that! Will never go back. Should have taken pictures which i normally do but we were late for a dinner reservation after the room fiasco!!

We left immediately after check in and would like a refund. Went and stayed at another hotel. There was no hot water and rhe room was disgusting. Went to the office and there was a line of people complaining. We were in town for a wedding and would not have been able to get ready for it in the morning.

This hotel looks like it has been condemned yet it is still open for business. This property should be condemned. Unhoused folks sleeping on premises, every other room is closed or boarded up, closed & boarded up chinese restaurant on premise which is a hazard with all the unhoused folks living there. No hot water, uncovered comforter with no top sheet. Dirty, dirty and unsafe. Felt like inner city Detroit outside. Bizarre and this hotel should be CLOSED. DO NOT STAY HERE!!

Its a junkyard

Room was filthy, bedding stained, chair in room stained. Bathroom didn't look cleaned, shower caulking was black, drain had hair in it, corners of bathroom were dirty. Contacted facility to seek a solution through booking site and they never responded. Took pictures. corners

Definitely need to do a better job cleaning. I found dead June bugs under bed and hair around the bathtub. As well as hair on the bath mat! Do better cleaning!!