The front desk staff are great! Very helpful and friendly. The GM is a great guy!! Nice hot breakfast the eggs were good.

Nothing unique, basic hotel expectations barely met. Sheets had multiple blood stains so thankfully we had brought a comforter from home. Mattress on the bed was really old and had metal wires on the sides sticking out, scratched my leg when getting up. Pillows old and deflated. Dust left in obvious places (Facial tissue box holder). Carpet floor didn't feel clean either. Bathtub also had obvious dirty spots. Our first stay here and probably the last. Breakfast was ok, eggs too salty. Convenient we could bring our dog is sadly one of the only positive things I can say. Front desk staff young lady in training was super nice and helpful, gentleman with her was quite rude.

Comfortable stay!

Nothing unique, basic hotel expectations barely met. Sheets had multiple blood stains so thankfully we had brought a comforter from home. Mattress on the bed was really old and had metal wires on the sides sticking out, scratched my leg when getting up. Pillows old and deflated. Dust left in obvious places (Facial tissue box holder). Carpet floor didn't feel clean either. Bathtub also had obvious dirty spots. Our first stay here and probably the last. Breakfast was ok, eggs too salty. Convenient we could bring our dog is sadly one of the only positive things I can say. Front desk staff young lady in training was super nice and helpful, gentleman with her was quite rude.

Comfortable stay!

Had a great stay , quiet building , good service .

Had a great stay , quiet building , good service .

I could not sleep the entire night due to this electric buzzing. We complained about it in the morning but they would not compensate us in the least.

I could not sleep the entire night due to this electric buzzing. We complained about it in the morning but they would not compensate us in the least.

I enjoyed my stay. The place is up to date in my opinion. Seems clean and smells good. Don’t know what a black light would reveal. Saw a dark colour spot about the size of an orange, but shaped like USA at the bottom of my top sheet. It was very faint. The AC was way too cold when I first arrived. Luckily I was able to turn it down.

I enjoyed my stay. The place is up to date in my opinion. Seems clean and smells good. Don’t know what a black light would reveal. Saw a dark colour spot about the size of an orange, but shaped like USA at the bottom of my top sheet. It was very faint. The AC was way too cold when I first arrived. Luckily I was able to turn it down.

Nice, basic room. Nicely cleaned. Bed not the most comfortable...

Great customer service

Great customer service

Everything

Everything

Very courteous accommodating staff. Bed comfortable and room clean. Would definitely stay there again.

Very courteous accommodating staff. Bed comfortable and room clean. Would definitely stay there again.

Carpet was dirty. No working clock. Felt dingy in whole place

Carpet was dirty. No working clock. Felt dingy in whole place

Nice quiet place - good location - friendly staff.

Nice quiet place - good location - friendly staff.

I liked my room, but I hadn’t realized there was no elevator, and that was a problem as I am in my eighties.

I liked my room, but I hadn’t realized there was no elevator, and that was a problem as I am in my eighties.

The hotel had a large tour bus group in the previous day and were behind in getting the rooms ready. Check in was slow, but we were able to get our room, the towels arrived about an hour later. There is no elevator so we had to carry our stuff up the stairs to the second floor. The desk chair needs new gas as the seat kept sinking. The place is dated but it works. Surprisingly they had a decent hot breakfast which was a plus. There are a few food options near by. We chose an asian venue for take out and it was quite good.

Will never stay there again. We were there at 3 to check in and we had to wait in our vehicle for 1 hour to get in our room apparently no towels. When we got in at 4 still no towels. We had booked for 2 nights after the first night our keys didn’t work. No one at desk to help. Had to wait in our vehicle again. Day two we asked for clean towels and once again no towels. Must be a towel shortage in Bathurst. Cleaning staff was very rude.

The hotel had a large tour bus group in the previous day and were behind in getting the rooms ready. Check in was slow, but we were able to get our room, the towels arrived about an hour later. There is no elevator so we had to carry our stuff up the stairs to the second floor. The desk chair needs new gas as the seat kept sinking. The place is dated but it works. Surprisingly they had a decent hot breakfast which was a plus. There are a few food options near by. We chose an asian venue for take out and it was quite good.

Will never stay there again. We were there at 3 to check in and we had to wait in our vehicle for 1 hour to get in our room apparently no towels. When we got in at 4 still no towels. We had booked for 2 nights after the first night our keys didn’t work. No one at desk to help. Had to wait in our vehicle again. Day two we asked for clean towels and once again no towels. Must be a towel shortage in Bathurst. Cleaning staff was very rude.

Friendly and helpful staff. Nice that breakfast was included. Clean rooms and good location. I would recommend.

Friendly and helpful staff. Nice that breakfast was included. Clean rooms and good location. I would recommend.

Poor night's sleep because the bed is so soft (old). Mould in the shower, hair on the floor (definitely not mine), thin towels, shampoo container was empty and substandard picture quality on the television. The air conditioning works well.

Poor night's sleep because the bed is so soft (old). Mould in the shower, hair on the floor (definitely not mine), thin towels, shampoo container was empty and substandard picture quality on the television. The air conditioning works well.