In Calgary for a wedding. Our kids were in a nearby hotel and were evacuated 3 times with a fire alarm. Grandkids were scared so came to The Westin. Manager brought cot into our room in the early hours. Thanks Westin.

Having the keg and Starbucks so close was perfect!

Having the keg and Starbucks so close was perfect!

Very quiet area, excellent staff, clean and accomodated my dog nicely. There were a few others with dogs as well. Very walkable as you are steps from the Bow River and beautiful park also close by is a cool boardwalk with long benches to enjoy in summer.

Very quiet area, excellent staff, clean and accomodated my dog nicely. There were a few others with dogs as well. Very walkable as you are steps from the Bow River and beautiful park also close by is a cool boardwalk with long benches to enjoy in summer.

Love the Heavenly Bed... and the staff were extremely professional, helpful and friendly.

Love the Heavenly Bed... and the staff were extremely professional, helpful and friendly.

Perfect.

Perfect.

Not bad

Not bad

What I did like was the Starbucks. We found the hotel dirty. Our room for starts was very dusty. Mold under the shower hand rails. I was going to unplug the shower drain for them, I do not like showering un clear drain. So I bathed and seen the mold. The shower has no pressure due to not all the water runs through. Half shower half bath out of the spout. I told the front desk about the dust in the room which was very noticeable. Very offered free breakfast buffet for 4, which was a very nice gesture but bill me anyways. we wouldn't have even gone for buffet. felt ripped off. I have stayed at most of the high end Hotels downtown, expect this one and I know now I will not be coming back. Plus walk along the Kegs front windows and see if you would eat there. A lot of dirt there, we were pretty disgusted.

What I did like was the Starbucks. We found the hotel dirty. Our room for starts was very dusty. Mold under the shower hand rails. I was going to unplug the shower drain for them, I do not like showering un clear drain. So I bathed and seen the mold. The shower has no pressure due to not all the water runs through. Half shower half bath out of the spout. I told the front desk about the dust in the room which was very noticeable. Very offered free breakfast buffet for 4, which was a very nice gesture but bill me anyways. we wouldn't have even gone for buffet. felt ripped off. I have stayed at most of the high end Hotels downtown, expect this one and I know now I will not be coming back. Plus walk along the Kegs front windows and see if you would eat there. A lot of dirt there, we were pretty disgusted.

poor room service. Poor room amenties. Poor roon arrangement. Poor service overall

poor room service. Poor room amenties. Poor roon arrangement. Poor service overall

Large hotel close to everything in downtown Calgary. The hotel is a bit dated on the outside, but the rooms are clean and very comfortable. There's a Starbucks conveniently located in the lobby. Very easy to park and get around.

Large hotel close to everything in downtown Calgary. The hotel is a bit dated on the outside, but the rooms are clean and very comfortable. There's a Starbucks conveniently located in the lobby. Very easy to park and get around.

Very nice hotel well kept I would recommend! Good location!

Very nice hotel well kept I would recommend! Good location!

Great place to stay in Calgary. The Keg is connected to the hotel and you are walking distance to varoious restaurants and pubs. Rooms are clean, staff are friendly!

Great place to stay in Calgary. The Keg is connected to the hotel and you are walking distance to varoious restaurants and pubs. Rooms are clean, staff are friendly!

Great

Great

Awesome hotel. Check in went flawless, rooms very clean and mostly modern. Our stay was quiet and peaceful. Highly recommend this Hotel.

Awesome hotel. Check in went flawless, rooms very clean and mostly modern. Our stay was quiet and peaceful. Highly recommend this Hotel.

We've stayed at the westin many times before. Although this time we were met with unfriendly staff, poor cleanliness of our room. I hsd my 3 small daughters with me, upon check in we weren't informed of what elevator to take (we took the main one as we did previous times before) before realizing the room number we were looking for wasnt coming up, we stepped out of the elevator to a staff in the hallway and i politely asked if she could direct me to help me find my room (had luggage & 3 small children trailing behind me tired) and she said with annoyance & frustration towards me to go DOWN to the lobby and take the OTHER elevator, me not really hearing her, as she walked away from me while talking further down the hallway, i stood there kind of dumbfounded and she let out a loud sigh and said TAKE THE OTHER ELEVATOR. We paid upwards of $400 for our one night stay, had dirty towels and hair in the shower, and met with pretty unfriendly staff. Pretty disappointed with our experience.

We've stayed at the westin many times before. Although this time we were met with unfriendly staff, poor cleanliness of our room. I hsd my 3 small daughters with me, upon check in we weren't informed of what elevator to take (we took the main one as we did previous times before) before realizing the room number we were looking for wasnt coming up, we stepped out of the elevator to a staff in the hallway and i politely asked if she could direct me to help me find my room (had luggage & 3 small children trailing behind me tired) and she said with annoyance & frustration towards me to go DOWN to the lobby and take the OTHER elevator, me not really hearing her, as she walked away from me while talking further down the hallway, i stood there kind of dumbfounded and she let out a loud sigh and said TAKE THE OTHER ELEVATOR. We paid upwards of $400 for our one night stay, had dirty towels and hair in the shower, and met with pretty unfriendly staff. Pretty disappointed with our experience.

Convenient n walkable

Convenient n walkable

Jenny, my room manager, was great. Always left it looking great and with fresh towels. The pool was not great. Was supposed to be heated but felt cold most nights.

Jenny, my room manager, was great. Always left it looking great and with fresh towels. The pool was not great. Was supposed to be heated but felt cold most nights.

The hotel is old, dingy, and the rooms smell like an ash tray. This was my first bad experience at a Westin property and I will aways doubt the hotel chain now.