There was a youth hockey team staying at the hotel. They were in the hall right outside our door playing floor hockey. The manager on duty was notified and took action, but that only temporarily stopped them. Parents and children were in the hallways until 2 in the morning making noise. I feel like management should have taken action with the parents, explaining hotel policy instead of throwing their hands up and saying “it’s what sports teams do.” I realize that they make a lot of money off of these bookings, but we also paid for our room. Also, due to the fact they were catering to this team, our room was not ready at 4p.m. when we arrived, we had to wait 45 minutes. Overall a very unpleasant stay and I should probably get a refund because the hotel did not honor their booking by allowing other guests to circumvent the policies.

There was a youth hockey team staying at the hotel. They were in the hall right outside our door playing floor hockey. The manager on duty was notified and took action, but that only temporarily stopped them. Parents and children were in the hallways until 2 in the morning making noise. I feel like management should have taken action with the parents, explaining hotel policy instead of throwing their hands up and saying “it’s what sports teams do.” I realize that they make a lot of money off of these bookings, but we also paid for our room. Also, due to the fact they were catering to this team, our room was not ready at 4p.m. when we arrived, we had to wait 45 minutes. Overall a very unpleasant stay and I should probably get a refund because the hotel did not honor their booking by allowing other guests to circumvent the policies.

It was a last minute reservation for our trip. The staff went above and beyond to make sure we had a beautiful view of Balloon Fiesta Park. They were very accommodating and helpful our entire stay.

It was a last minute reservation for our trip. The staff went above and beyond to make sure we had a beautiful view of Balloon Fiesta Park. They were very accommodating and helpful our entire stay.

Nice people. Tired property. Missing tv remote. Bearing out on bathroom fan making a terribl noisr. Bathroom door was substantially warp on the bathroom side. Tile piece had fallen off the wall. New tile was installed the bathtub/shower but they had not caulked between tile and tub.

Nice people. Tired property. Missing tv remote. Bearing out on bathroom fan making a terribl noisr. Bathroom door was substantially warp on the bathroom side. Tile piece had fallen off the wall. New tile was installed the bathtub/shower but they had not caulked between tile and tub.

Room was clean and the beds were comfy. Safe area and easy access to the freeway. The front desk clerk Alejandria was very helpful and courteous.

We especially want to comment Bia who was at the front desk. Actually everyone working there was extremely nice and friendly and helpful.

Room was clean and the beds were comfy. Safe area and easy access to the freeway. The front desk clerk Alejandria was very helpful and courteous.

We especially want to comment Bia who was at the front desk. Actually everyone working there was extremely nice and friendly and helpful.

It was OKAY. Room was very stuffy and i

It was OKAY. Room was very stuffy and i

Decent breakfast, mattresses comfortable. Water and cookies a plus! Road to location was hard to get to if you’re not familiar with the area. Facility needs upgrade, new carpet especially.

It was an amazing stay.

Decent breakfast, mattresses comfortable. Water and cookies a plus! Road to location was hard to get to if you’re not familiar with the area. Facility needs upgrade, new carpet especially.

Staff was very friendly and welcomed us!

Staff was very friendly and welcomed us!

It was an amazing stay.

Small and quiet

Small and quiet

Room was dirty, carpets stained, mold in the bathroom.

Room was dirty, carpets stained, mold in the bathroom.

Hotel near where we needed to be.

Hotel near where we needed to be.

It was dirty

It was dirty

Everything functioned as it should.

Everything functioned as it should.

It was in a convient location, very quiet an comfortable. Staff were very friendly an efficient. The one thing I didnt like was the slow drain in the bathtub, I believe it was clogged with hair. Maybe maintenance or housekeeping should clear them out.

It was in a convient location, very quiet an comfortable. Staff were very friendly an efficient. The one thing I didnt like was the slow drain in the bathtub, I believe it was clogged with hair. Maybe maintenance or housekeeping should clear them out.

The stay was ok, rooms were clean, breakfast was ok. The fitness room did not have power so we could not work out. One day out of our 4 day stay they did not clean and replenish our room.

The stay was ok, rooms were clean, breakfast was ok. The fitness room did not have power so we could not work out. One day out of our 4 day stay they did not clean and replenish our room.