Appreciate the staff. They were welcoming and very helpful during our staff. The man who cleaned our room was so kind and went the extra mile for us --- getting us a couple of extra chairs for our guest who came to our room and brought extra tea. Would stay there again!

Good afternoon. After 22 plus years my wife and I visited Sri Lanka for a short holiday not knowing what we would experience or receive during our short stay. We arrived in Sri Lanka early in the morning on 19th July. We booked our hotel stay at Ramada Colombo via Expedia from 18th July till 24th July and left for Kandy. We resided in Rms 613 and 806. Our experience during our short stay at Ramada was phenomenal. We found that all departments in the hotel coordinated very well to look after us and make our stay there comfortable. Staff were very polite, humble and professional at all times. We witnessed staff dedication and effort throughout our stay at RAMADA. Staff in all areas were welcoming and always greeted us with a smile. This was very humbling. Staff went the extra mile to make sure that we were happy and content during our stay there. We are confident to say that all staff are an asset to the Hotel. They always made sure to protect the reputation of Ramada hotel. The food was delicious and tasty. Each day there was a wide variety of food provided which catered to all choices. We also found Ramada offers a wide variety of facilities under one roof, which we loved to have after coming from New Zealand. We felt as if we were at home in the hotel. Without a shadow of doubt, we will recommend to others. We are hoping to visit again next year and book the same hotel. Thanks Ben

Good afternoon. After 22 plus years my wife and I visited Sri Lanka for a short holiday not knowing what we would experience or receive during our short stay. We arrived in Sri Lanka early in the morning on 19th July. We booked our hotel stay at Ramada Colombo via Expedia from 18th July till 24th July and left for Kandy. We resided in Rms 613 and 806. Our experience during our short stay at Ramada was phenomenal. We found that all departments in the hotel coordinated very well to look after us and make our stay there comfortable. Staff were very polite, humble and professional at all times. We witnessed staff dedication and effort throughout our stay at RAMADA. Staff in all areas were welcoming and always greeted us with a smile. This was very humbling. Staff went the extra mile to make sure that we were happy and content during our stay there. We are confident to say that all staff are an asset to the Hotel. They always made sure to protect the reputation of Ramada hotel. The food was delicious and tasty. Each day there was a wide variety of food provided which catered to all choices. We also found Ramada offers a wide variety of facilities under one roof, which we loved to have after coming from New Zealand. We felt as if we were at home in the hotel. Without a shadow of doubt, we will recommend to others. We are hoping to visit again next year and book the same hotel. Thanks Ben

Ideal place in Colombo. Closer to beach. Safe area

Ideal place in Colombo. Closer to beach. Safe area

It was worst experience in my past 13 years travel. Check inn took 45 minutes and check out took over 1 hour. It is just because of unprofessional staff. They do not able to calculate the currency conversion. And room service is one of the worst service in this Hotel. Deliver order took 45 min to an hour if you follow up again again by call. Otherwise you don't know. Location is very good but hotel staff services are very poor very..

It was worst experience in my past 13 years travel. Check inn took 45 minutes and check out took over 1 hour. It is just because of unprofessional staff. They do not able to calculate the currency conversion. And room service is one of the worst service in this Hotel. Deliver order took 45 min to an hour if you follow up again again by call. Otherwise you don't know. Location is very good but hotel staff services are very poor very..

not value compare to the service and cleanest

not value compare to the service and cleanest

The Assistant Manager Chamith Sarathkumara was really helpful in assisting us to change rooms. He is a good example of a Duty Manager should be. All staff were friendly and helpful as usual. We have stayed at this Hotel before, and the location is ideal for Galle Face Green and the shopping centre.

The Assistant Manager Chamith Sarathkumara was really helpful in assisting us to change rooms. He is a good example of a Duty Manager should be. All staff were friendly and helpful as usual. We have stayed at this Hotel before, and the location is ideal for Galle Face Green and the shopping centre.

Great stay. We will come back. They wanted to charge us for breakfast even though we had paid for it online, but it was easily resolved.

Great stay. We will come back. They wanted to charge us for breakfast even though we had paid for it online, but it was easily resolved.

Overall, the hotel, service and cleanliness is good. But there were few glitches. 1) We received a non smoking room on a 'non-smoking floor (as per their own label for the floor). But the entire corridor smelled of heavy smoke. Thankfully, our room did not smell smoke though. 2) Reaching room service via in room calling, took several attempts and a lengthy wait time - even when it was successful to get to someone on the other end. 3) Staff can be more professional than personal when they approach guests. On the plus side, food was tasty, decent portion sizes, our room view was nice overlooking the main road with partial sea and skyline views. Bakery products were not impressive in their taste or textures. Overall, can recommend to another and may visit again.

Overall, the hotel, service and cleanliness is good. But there were few glitches. 1) We received a non smoking room on a 'non-smoking floor (as per their own label for the floor). But the entire corridor smelled of heavy smoke. Thankfully, our room did not smell smoke though. 2) Reaching room service via in room calling, took several attempts and a lengthy wait time - even when it was successful to get to someone on the other end. 3) Staff can be more professional than personal when they approach guests. On the plus side, food was tasty, decent portion sizes, our room view was nice overlooking the main road with partial sea and skyline views. Bakery products were not impressive in their taste or textures. Overall, can recommend to another and may visit again.

Liked the location. There was nothing to dislike. The rooms were spacious and housekeeping was regular. The staff were friendly.

Liked the location. There was nothing to dislike. The rooms were spacious and housekeeping was regular. The staff were friendly.

A bit loud in rooms that face the street but otherwise a good value option in Colombo. Pool is relaxing and staff are friendly.

A bit loud in rooms that face the street but otherwise a good value option in Colombo. Pool is relaxing and staff are friendly.

Pros - location and cost Needs improvement - check in process, food and outs dated.

Pros - location and cost Needs improvement - check in process, food and outs dated.

My stay was comfortable but it was made memorable by chef Nirbhaya Singh and GM Wasim. Thank you to both of you for being understanding and polite and ensuring that i had a good stay. Chef thank you for giving me home like food

My stay was comfortable but it was made memorable by chef Nirbhaya Singh and GM Wasim. Thank you to both of you for being understanding and polite and ensuring that i had a good stay. Chef thank you for giving me home like food

Convenient location to travel popular tourist destinations in Colombo

Convenient location to travel popular tourist destinations in Colombo

This place is infested with roaches and it’s going to Get worse if the management don’t act quickly to fumigate the place!

This place is infested with roaches and it’s going to Get worse if the management don’t act quickly to fumigate the place!

Rooms are good with a decent sized desk if u need to work.

Love the staff. Wonderful individuals in housekeeping, in the restaurant, the doorman, and of course the front desk.

Overall nice stay and hotel. Was a bit lacking in house keeping. Would have to remind them to bring towels. Happened in two occasions.

Overall nice stay and hotel. Was a bit lacking in house keeping. Would have to remind them to bring towels. Happened in two occasions.

Great hotel, more like 4 star than 3 star. Great restaurants and very helpful staff. Large, clean rooms and centrally located. I arrived the day after the bombings so there were lots of army around and security checks were in place. Nevertheless, my stay was pleasant and without drama.