I liked that we were across the street from the ocean and in walking distance of local shops and restaurants. I liked that we were near the V & A Waterfront, and that the hotel provided transportation to and from. I also liked the breakfast at the hotel and the one meal we had for dinner. I didn’t like that we didn’t receive the room we booked and that I was not informed when I checked in. Instead of giving me a lift space with two sleeping areas, they gave me a lift space with 1. It was me and my male cousin traveling, and even though we’re related, we didn’t want to sleep in the same bed. However, the issue was resolved and they ended up giving us two standard individual rooms for the same price.

I liked that we were across the street from the ocean and in walking distance of local shops and restaurants. I liked that we were near the V & A Waterfront, and that the hotel provided transportation to and from. I also liked the breakfast at the hotel and the one meal we had for dinner. I didn’t like that we didn’t receive the room we booked and that I was not informed when I checked in. Instead of giving me a lift space with two sleeping areas, they gave me a lift space with 1. It was me and my male cousin traveling, and even though we’re related, we didn’t want to sleep in the same bed. However, the issue was resolved and they ended up giving us two standard individual rooms for the same price.

The hotel was lovely and located in a central spot. Wanted a lift apartment for the sea view and table mountain view. However given an a loft on the east wing so no sea view and a somewhat view of table mountain. The room itself was spacious and clean, great for a family of four. We were 3 adults and it was perfect for us. Mini fridge in room is a bonus. Reception staff were so helpful and friendly gave us an instant good feeling about the hotel. Breakfast was perfect for us and such a joy having non pork options.

The hotel was lovely and located in a central spot. Wanted a lift apartment for the sea view and table mountain view. However given an a loft on the east wing so no sea view and a somewhat view of table mountain. The room itself was spacious and clean, great for a family of four. We were 3 adults and it was perfect for us. Mini fridge in room is a bonus. Reception staff were so helpful and friendly gave us an instant good feeling about the hotel. Breakfast was perfect for us and such a joy having non pork options.

The excellent assistance from the staff

The excellent assistance from the staff

Upon walking in we were greeted appropriately. After which interactions with the desk were cold and felt like we were bothering them. We asked for a restaurant recommendation and they told us to go down the road... never asked what we were looking for (seemed like an attempt to shew us away). After dinner, we returned and I inquired about dessert at the hotel restaurant, after some discussion the dining staff said I could have some, then walked away. We went to the bar to get dessert and a drink, sat no less than 10 minutes without even being acknowledged. We decided to go to our room. That evening I plugged in my charger to find a pair of panties that did not belong to our party (gross). The next morning I approached the front desk about a late check out.

Upon walking in we were greeted appropriately. After which interactions with the desk were cold and felt like we were bothering them. We asked for a restaurant recommendation and they told us to go down the road... never asked what we were looking for (seemed like an attempt to shew us away). After dinner, we returned and I inquired about dessert at the hotel restaurant, after some discussion the dining staff said I could have some, then walked away. We went to the bar to get dessert and a drink, sat no less than 10 minutes without even being acknowledged. We decided to go to our room. That evening I plugged in my charger to find a pair of panties that did not belong to our party (gross). The next morning I approached the front desk about a late check out.

Great stay

Great stay

Was not given the room I paid for. I paid for a room with a "partial sea view," yet the staff said I did not pay for it when Expedia said I did. Overall not helpful staff, even for a repeating customer. Will think about taking my business elsewhere.

Was not given the room I paid for. I paid for a room with a "partial sea view," yet the staff said I did not pay for it when Expedia said I did. Overall not helpful staff, even for a repeating customer. Will think about taking my business elsewhere.

Rooms are adequate for the price! Electrical connections are inadequate, and only one accessible socket in the room! had to charge my phone in the car and no international charge points are available. Room decor and furnishings are dated.

Rooms are adequate for the price! Electrical connections are inadequate, and only one accessible socket in the room! had to charge my phone in the car and no international charge points are available. Room decor and furnishings are dated.

Good location in Seapoint , 10mins uber to Waterfront, City, or Camps Bay

Good location in Seapoint , 10mins uber to Waterfront, City, or Camps Bay

Cute hotel right by the sea. Walkable to V and A Waterfront (3km). Staff were friendly and very helpful. Hotel is a little dated but we were fine with that. There is AC in hotel but not in rooms (at least not in ours). You can open the window but it is very noisy from the birds. Otherwise it was cozy and such a beautiful location

Cute hotel right by the sea. Walkable to V and A Waterfront (3km). Staff were friendly and very helpful. Hotel is a little dated but we were fine with that. There is AC in hotel but not in rooms (at least not in ours). You can open the window but it is very noisy from the birds. Otherwise it was cozy and such a beautiful location

I recently had a very disappointing and frustrating experience at Premier Hotel - Sea Point. Not only did I have a terrible stay, but I also had items stolen from my room, and the management's response was extremely unprofessional and dishonest. The room itself was far from satisfactory. It was dirty and poorly maintained, with stained carpets and outdated furniture. The bed was uncomfortable, and the bathroom was in desperate need of renovation. The overall cleanliness of the room left much to be desired, and I found myself questioning the hotel's commitment to hygiene and guest comfort. To make matters worse, I discovered that some of my jewelry had been stolen from my room, even after I asked that no one enter, but they did. I immediately reported the incident to the hotel management, expecting them to take swift action and address the issue. However, their response was shocking. Instead of taking responsibility and conducting a thorough investigation, they tried to brush off the incident and suggested that I must have misplaced the items myself. It was clear that they were more concerned with protecting their reputation than with resolving the situation and ensuring guest satisfaction. I would also like to note that this hotel outsources their cleaning staff. I was left feeling violated and disrespected by the hotel's lack of accountability and empathy. It is unacceptable for a hotel to ignore the theft of a guest's belongings and attempt to cover it up.

I recently had a very disappointing and frustrating experience at Premier Hotel - Sea Point. Not only did I have a terrible stay, but I also had items stolen from my room, and the management's response was extremely unprofessional and dishonest. The room itself was far from satisfactory. It was dirty and poorly maintained, with stained carpets and outdated furniture. The bed was uncomfortable, and the bathroom was in desperate need of renovation. The overall cleanliness of the room left much to be desired, and I found myself questioning the hotel's commitment to hygiene and guest comfort. To make matters worse, I discovered that some of my jewelry had been stolen from my room, even after I asked that no one enter, but they did. I immediately reported the incident to the hotel management, expecting them to take swift action and address the issue. However, their response was shocking. Instead of taking responsibility and conducting a thorough investigation, they tried to brush off the incident and suggested that I must have misplaced the items myself. It was clear that they were more concerned with protecting their reputation than with resolving the situation and ensuring guest satisfaction. I would also like to note that this hotel outsources their cleaning staff. I was left feeling violated and disrespected by the hotel's lack of accountability and empathy. It is unacceptable for a hotel to ignore the theft of a guest's belongings and attempt to cover it up.

This was not a satisfactory experience. Property is generally in poor state of repair, dated and unattractive. Housekeeping service was inconsistent. Food in the restaurant was unappealing. Apart from the ideal location near the Sea Point esplanade, there is little else to recommend this hotel for.

This was not a satisfactory experience. Property is generally in poor state of repair, dated and unattractive. Housekeeping service was inconsistent. Food in the restaurant was unappealing. Apart from the ideal location near the Sea Point esplanade, there is little else to recommend this hotel for.

Overall it was good however my room needed some upgrades to the hardware and the bathroom as well as a deep cleaning in the tub and around the toilet area. I believe my bed was supposed to be a queen or king however it was two twin beds pushed together with it being twin mattresses not just the box spring. In the carpet and curtains seemed to need a deep cleaning. Although I wasn't in the room much it would have been nice to have a TV that showed a clear picture or known that I should have brought my own device to watch. Lastly there was no safe in my room or refrigerator. Other than that the staff was pleasant and very accommodating and my view was amazing.

Overall it was good however my room needed some upgrades to the hardware and the bathroom as well as a deep cleaning in the tub and around the toilet area. I believe my bed was supposed to be a queen or king however it was two twin beds pushed together with it being twin mattresses not just the box spring. In the carpet and curtains seemed to need a deep cleaning. Although I wasn't in the room much it would have been nice to have a TV that showed a clear picture or known that I should have brought my own device to watch. Lastly there was no safe in my room or refrigerator. Other than that the staff was pleasant and very accommodating and my view was amazing.

Very very friendly staff, wow

Very very friendly staff, wow

on the surface the place was nice, but once arriving in my room I noticed spots on the carpet that probably couldn't be cleaned out. Was tough for me to sit on the toilet as there wasn't enough room for me (6'3") to get completely comfortable sitting on the toilet because there wasn't enough space from the sink. Also, killed a roach in my hotel room (not good). They offered to put me in another room immediately which I did take them up on next day, but you don't forget having to kill a roach in your hotel room. Forgot to include fresh towels when cleaning up my room on one day. Also, ran out of shampoo / shower gel and just provided hard handsoap as the only available option. The employees were really nice, courteous and provided an overall good service experience.

on the surface the place was nice, but once arriving in my room I noticed spots on the carpet that probably couldn't be cleaned out. Was tough for me to sit on the toilet as there wasn't enough room for me (6'3") to get completely comfortable sitting on the toilet because there wasn't enough space from the sink. Also, killed a roach in my hotel room (not good). They offered to put me in another room immediately which I did take them up on next day, but you don't forget having to kill a roach in your hotel room. Forgot to include fresh towels when cleaning up my room on one day. Also, ran out of shampoo / shower gel and just provided hard handsoap as the only available option. The employees were really nice, courteous and provided an overall good service experience.

Everyone was very friendly and helpful!

Everyone was very friendly and helpful!

The bathroom was a little bit dirty

The bathroom was a little bit dirty