Staff was helpful

Great place

This is my fith time here. Great people

This is my fith time here. Great people

Everything was ok, but the breakfast is not that good as it was during my last visit 4 years ago.

Everything was ok, but the breakfast is not that good as it was during my last visit 4 years ago.

Nicest hotel and breakfast ive had in Bolivia...and ive been in 4 hotels

Nicest hotel and breakfast ive had in Bolivia...and ive been in 4 hotels

I had two showers. Both times I had to wait for rusty water to become clear water. The first time using the sink also had the same problem. I told the staff about this problem. I feel that they should have changed rooms for me so that had a room with clear water. If clean water is available in the rooms. I also could not connect to the internet with my I pad. My iPhone could but my iPad couldn't. I should not have been on the 10th and 11th floors

I had two showers. Both times I had to wait for rusty water to become clear water. The first time using the sink also had the same problem. I told the staff about this problem. I feel that they should have changed rooms for me so that had a room with clear water. If clean water is available in the rooms. I also could not connect to the internet with my I pad. My iPhone could but my iPad couldn't. I should not have been on the 10th and 11th floors

Quiet location and access to the plaza. Very nice hotel to stay

Quiet location and access to the plaza. Very nice hotel to stay

Excellent experience, very helpful and polite staff. Excellent free breakfast was included. We highly recommend this hotel.

Excellent experience, very helpful and polite staff. Excellent free breakfast was included. We highly recommend this hotel.

Great hotel, 24/7 stuff, restaurant in site, spacious rooms and bathroom.

Nothing special, dated. Loud , there is a very active school next door that had activities and band practice pretty much every night

Our room was spacious, clean and beautiful, we always had water, tea, etc

Stayed on Saturday night and was so impressed I came back the following week to the same hotel. The reception staff sorted me so much - a transit to Copacabana with a guide; a Covid test at the hotel; and printing so many travel documents without complaint. They even upgraded my room both times so I had the most amazing view of the city.

Stayed on Saturday night and was so impressed I came back the following week to the same hotel. The reception staff sorted me so much - a transit to Copacabana with a guide; a Covid test at the hotel; and printing so many travel documents without complaint. They even upgraded my room both times so I had the most amazing view of the city.

Generally very good but this is the first time I have had the room checked prior to departure and I stay in hundreds of hotels as I am a pilot.A bit stressful due to a 5:50 checkout for an early flight !

Generally very good but this is the first time I have had the room checked prior to departure and I stay in hundreds of hotels as I am a pilot.A bit stressful due to a 5:50 checkout for an early flight !

I had a fantastic stay at Hotel Europa. The location of the hotel is great (in the city center) and access is easy. In particular I was very impressed by Mr. Miguel Segalini, the person incharge at reception. He was a fantastic help, by first helping me check in a bit ahead of the standard check in time (I had returned from a very long and exhausting bus ride from Uyuni) and then going out of his way to help me communicate with room service when they could not understand something I required. He personally came up and helped me with the language. Such kind of remarkable service is rare even in Top class hotels. Thank you

I had a fantastic stay at Hotel Europa. The location of the hotel is great (in the city center) and access is easy. In particular I was very impressed by Mr. Miguel Segalini, the person incharge at reception. He was a fantastic help, by first helping me check in a bit ahead of the standard check in time (I had returned from a very long and exhausting bus ride from Uyuni) and then going out of his way to help me communicate with room service when they could not understand something I required. He personally came up and helped me with the language. Such kind of remarkable service is rare even in Top class hotels. Thank you

The hotel is in a great location within the city. The staff were very polite and helpful to me. I suffered with some altitude issues when I arrived and the hotel provided a free gas tank of oxygen which was great. Overal a definite recommend

The hotel is in a great location within the city. The staff were very polite and helpful to me. I suffered with some altitude issues when I arrived and the hotel provided a free gas tank of oxygen which was great. Overal a definite recommend

The front desk staff were friendly and very helpful to assist with any matters and they spoke perfect English. The room was large and comfortable.

The front desk staff were friendly and very helpful to assist with any matters and they spoke perfect English. The room was large and comfortable.

Awesome front desk staff & room service & breakfast buffet! Bed was bit hard for USA standards but the norm in South America.

Awesome front desk staff & room service & breakfast buffet! Bed was bit hard for USA standards but the norm in South America.

A pair of $300 headphones disappeared from our room and the day after our stay a fraudulent transaction was carried out on my credit card for $990. When I asked for a late check out I was told one price and when time came to pay it was double what they originally quoted. The key to the room stopped working a number of times, I went down to reception 7 times in two days to have the swipe cards re-initilized. The pool area is quite nice and has good facilities but doesn't open until 1pm. We had a party of 7 staying at the hotel in 4 rooms for two nights. Overall an extremely disappointing stay. I've stayed there a number of times over the last few years and I won't be going back.

A pair of $300 headphones disappeared from our room and the day after our stay a fraudulent transaction was carried out on my credit card for $990. When I asked for a late check out I was told one price and when time came to pay it was double what they originally quoted. The key to the room stopped working a number of times, I went down to reception 7 times in two days to have the swipe cards re-initilized. The pool area is quite nice and has good facilities but doesn't open until 1pm. We had a party of 7 staying at the hotel in 4 rooms for two nights. Overall an extremely disappointing stay. I've stayed there a number of times over the last few years and I won't be going back.

This hotel was amazing - great breakfast, heated floors in rooms, lovely swimming pool area, free business centre and fantastic staff.