Crowne Plaza Toluca Lancaster, an IHG Hotel
Hotel in Toluca
2 Gäste · 1 Schlafzimmer · 1 Badezimmer
Gründe für eine Buchung
Inklusive wesentlicher AusstattungKlimaanlage, Internet/WiFi, Parkplatz und mehr
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Über diese hotel
Hotel in Toluca with a full-service spa and area shuttle service
A full-service spa, a restaurant, and a 24-hour health club are available at this hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Crowne Plaza Toluca Lancaster, an IHG Hotel offers 113 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include a 24-hour health club and a sauna.
A full-service spa, a restaurant, and a 24-hour health club are available at this hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Crowne Plaza Toluca Lancaster, an IHG Hotel offers 113 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.
Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour health club and a sauna.
Ausstattung
Klimaanlage
Internet/WiFi
Parkplatz
Waschmaschine
Balkon oder Terrasse
Whirlpool oder Spa
Karte von Toluca
Verfügbare Zimmer
Standard Room
Betten nicht angegeben • 20 m²
Schlafplätze 2
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Master Suite
Betten nicht angegeben • 24 m²
Schlafplätze 2
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Junior Suite, 1 King Bed
Betten nicht angegeben • 22 m²
Schlafplätze 2
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Suite, 1 Bedroom
Betten nicht angegeben • 20 m²
Schlafplätze 2
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Standard Room, 1 King Bed
Betten nicht angegeben • 22 m²
Schlafplätze 2
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€€€€
Bewertungen und Rezensionen
2.0 / 5.0
Nice big room. Comfortable.
2.0 / 5.0
Nice big room. Comfortable.
3.0 / 5.0
People at the front desk don't go above and beyond to accommodate patients. We got there earlier to check in and they made us wait until the check in time. many hours.
3.0 / 5.0
People at the front desk don't go above and beyond to accommodate patients. We got there earlier to check in and they made us wait until the check in time. many hours.
1.0 / 5.0
We always stay at this hotel as it's the closest to my sister's home in Toluca. This time, we requested a date change from Dec 24 to Dec 25. According to Expedia, the hotel management agreed to the change without penalties and made the respective notes manually but by the time we arrived on Dec 25 at 10 pm they said they had no records of the change and the manager was not aware at all. Interestingly, their front desk person did say she received the call from Expedia and directed them to management. At this point, the hotel didn't offer any options but to make a new reservation at their current rate. Since we couldn't afford that, we drove back home two hours away, at 11 pm on Christmas. This is not the first time we have had issues with management here, a year ago $700 USD disappeared from the hotel room and the manager did not provide any support or help to find the person responsible. Be careful! Their customer service is the worst.
1.0 / 5.0
We always stay at this hotel as it's the closest to my sister's home in Toluca. This time, we requested a date change from Dec 24 to Dec 25. According to Expedia, the hotel management agreed to the change without penalties and made the respective notes manually but by the time we arrived on Dec 25 at 10 pm they said they had no records of the change and the manager was not aware at all. Interestingly, their front desk person did say she received the call from Expedia and directed them to management. At this point, the hotel didn't offer any options but to make a new reservation at their current rate. Since we couldn't afford that, we drove back home two hours away, at 11 pm on Christmas. This is not the first time we have had issues with management here, a year ago $700 USD disappeared from the hotel room and the manager did not provide any support or help to find the person responsible. Be careful! Their customer service is the worst.
5.0 / 5.0
Price, location and condition, very convenient. Thank you
5.0 / 5.0
Price, location and condition, very convenient. Thank you
5.0 / 5.0
The best staff
5.0 / 5.0
The best staff
4.0 / 5.0
a
4.0 / 5.0
a
4.0 / 5.0
clen and nice
4.0 / 5.0
clen and nice
1.0 / 5.0
The staff was not good
2.0 / 5.0
The hotel is located next to a noisy freeway, then at one of the corners is a "sex shop", and the neighborhood felt unsafe. In addition, there were no towels in the room, and the water at the bathroom sink splashed everywhere making our clothes wet.
Finally, the front desk staff was rude to us upon our arrival.
2.0 / 5.0
The hotel is located next to a noisy freeway, then at one of the corners is a "sex shop", and the neighborhood felt unsafe. In addition, there were no towels in the room, and the water at the bathroom sink splashed everywhere making our clothes wet.
Finally, the front desk staff was rude to us upon our arrival.
5.0 / 5.0
Excelent service
5.0 / 5.0
Excelent service
1.0 / 5.0
Rude staff
1.0 / 5.0
Rude staff
2.5 / 5.0
Great Hotel with good location!
2.5 / 5.0
Great Hotel with good location!
2.5 / 5.0
Overall stay at Crowne Plaza was good. Staff is really good specially Concierge named Mario was super helpful and guided through any questions, directions and food options in the area.
2.5 / 5.0
Overall stay at Crowne Plaza was good. Staff is really good specially Concierge named Mario was super helpful and guided through any questions, directions and food options in the area.
2.5 / 5.0
Great hotel. Convenient. Good restaurant. Nice staff. Spacious rooms. Coffee. Water. Good wifi.
2.5 / 5.0
Great hotel. Convenient. Good restaurant. Nice staff. Spacious rooms. Coffee. Water. Good wifi.
2.0 / 5.0
Hotel was very convenient to our business meeting and has several good restaurants within walking distance. Hotel could use some updating specially in the bathroom and the beds but overall a good stay. Concierge was specially attentive.
2.0 / 5.0
Hotel was very convenient to our business meeting and has several good restaurants within walking distance. Hotel could use some updating specially in the bathroom and the beds but overall a good stay. Concierge was specially attentive.
2.5 / 5.0
Great hotel, room next to expressway very nosy
2.5 / 5.0
Great hotel, room next to expressway very nosy
2.5 / 5.0
The hotel location itself wasn't anything special but the service was great and the rooms were spacious and clean. One thing that I always like is when I'm about to actually control the thermostat and this hotel lets you do that, so your room temperature is perfect. Noise level was low even though there was a highway very close to it. It's close enough to everything in Toluca as long as you Uber or take a taxi. We didn't really find much within walking distance. Overall, great for the value and would definitely consider this place if I went back to Toluca.
2.5 / 5.0
The hotel location itself wasn't anything special but the service was great and the rooms were spacious and clean. One thing that I always like is when I'm about to actually control the thermostat and this hotel lets you do that, so your room temperature is perfect. Noise level was low even though there was a highway very close to it. It's close enough to everything in Toluca as long as you Uber or take a taxi. We didn't really find much within walking distance. Overall, great for the value and would definitely consider this place if I went back to Toluca.
2.5 / 5.0
Amazing service. Friendly staff and excellent restaurant. Spacious large clean rooms. Gerardo, Mario and Martin were so helpful!! When we go back, we will book again.
2.5 / 5.0
Amazing service. Friendly staff and excellent restaurant. Spacious large clean rooms. Gerardo, Mario and Martin were so helpful!! When we go back, we will book again.
2.5 / 5.0
Super place, great service and within walking distance excellent eating places. Stayed there for the last 8 years (yearly).
2.5 / 5.0
Super place, great service and within walking distance excellent eating places. Stayed there for the last 8 years (yearly).
2.0 / 5.0
Great hotel, polite staff, always have car when needed. Good menu and bar.
2.0 / 5.0
Great hotel, polite staff, always have car when needed. Good menu and bar.
Häufig gestellte Fragen
Wie viel kostet dieser hotel im Vergleich zu anderen in Toluca?
Der Durchschnittspreis für eine Anmietung in Toluca beträgt 61 € pro Nacht. Diese Miete liegt 31 € über dem Durchschnitt.
Ist das Parken in diesem hotel inbegriffen?
Ja, das Parken ist als Ausstattungsmerkmal bei Crowne Plaza Toluca Lancaster, an IHG Hotel aufgeführt. Für weitere Informationen empfehlen wir Ihnen, sich mit dem Anbieter der Unterkunft in Verbindung zu setzen, um zu erfahren, wo Sie parken können.
Gibt es in diesem hotel einen Pool?
Wir haben keinen Pool gefunden, der als Ausstattungsmerkmal für diesen hotel aufgeführt ist. Es kann sich lohnen, noch einmal zu prüfen, ob ein Pool für Ihren Aufenthalt wichtig ist.
Ist Crowne Plaza Toluca Lancaster, an IHG Hotel haustierfreundlich?
Leider ist dieser hotel nicht haustierfreundlich. Versuchen Sie erneut zu suchen und filtern Sie nach "Haustiere erlaubt"
Welche Annehmlichkeiten sind bei Crowne Plaza Toluca Lancaster, an IHG Hotel verfügbar?
Wir haben 6 Annehmlichkeiten für diese Unterkunft gefunden. Dazu gehören klimaanlage, internet/wifi, parkplatz, waschmaschine und balkon oder terrasse.
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