Entered hotel, was not greeted by staff who just stood there staring at me. Gave me only one key, was not friendly did not share the amenities or information for the hotel. Gave me one key. Went to room, the door won’t open all the way. Door kept getting stuck. This room should not have been provided to a guest. There was a weird smell in room like feet or dirty carpet.

Great stay, large room, nice pool and fitness room

Great stay, large room, nice pool and fitness room

Nice place, like you would expect from a Hilton. Pool room was hotter than a sauna for some reason, but not downgrading for that. Better than cold.

Nice place, like you would expect from a Hilton. Pool room was hotter than a sauna for some reason, but not downgrading for that. Better than cold.

This property was very nice, very clean with large spacious common areas. We arrived late at night and the check in process was very quick and the staff was very kind. Would highly recommend this location to someone else.

This property was very nice, very clean with large spacious common areas. We arrived late at night and the check in process was very quick and the staff was very kind. Would highly recommend this location to someone else.

4/5 Stars

4/5 Stars

Excellent clean quiet it , really good

Excellent clean quiet it , really good

It was not a good stay. I called two days before we came to the hotel and asked for a cot and a room on the end of a hallway because my husband suffered from PTSD and has trouble sleeping and a nice gentlemen told me he had it set up. When I arrived the rude lady at the front desk said she didn’t know who told me that but they don’t have cots. She then said we have a room on the end. We then proceeded to our room which was the MIDDLE of the second floor hall way surrounded by other rooms. We had to ask for more towel bc they didn’t have enough and the towels were hand towel sizes. Went to put our drinks in the frig to get cold. Well surprise the frog was not working and that was super inconvenient for our two night stay. When we returned from our full day at the baseball fields we wanted to take showers only to cone back to no clean towels. No one was ant the front desk to drop off cards or to pay for snack you had to go looking for a worker. Our stay was not a good one at all.

It was not a good stay. I called two days before we came to the hotel and asked for a cot and a room on the end of a hallway because my husband suffered from PTSD and has trouble sleeping and a nice gentlemen told me he had it set up. When I arrived the rude lady at the front desk said she didn’t know who told me that but they don’t have cots. She then said we have a room on the end. We then proceeded to our room which was the MIDDLE of the second floor hall way surrounded by other rooms. We had to ask for more towel bc they didn’t have enough and the towels were hand towel sizes. Went to put our drinks in the frig to get cold. Well surprise the frog was not working and that was super inconvenient for our two night stay. When we returned from our full day at the baseball fields we wanted to take showers only to cone back to no clean towels. No one was ant the front desk to drop off cards or to pay for snack you had to go looking for a worker. Our stay was not a good one at all.

Was a lovely stay!

Was a lovely stay!

Decent hotel

Decent hotel

Solid, safe, clean

Solid, safe, clean

Cleanliness was very good. Condition of property also very good. Our room was not touched at all during your stay. We would like to have had the beds made and the dirty towels replaced. Called for towels and had to go get them at front desk. Ran out of Kleenex and toilet paper but just used our own we had brought just in case rather than deal with having to go down and wait in line again.

Cleanliness was very good. Condition of property also very good. Our room was not touched at all during your stay. We would like to have had the beds made and the dirty towels replaced. Called for towels and had to go get them at front desk. Ran out of Kleenex and toilet paper but just used our own we had brought just in case rather than deal with having to go down and wait in line again.

Nice property and the lady at check in was extremely friendly

Nice property and the lady at check in was extremely friendly

People above us were very loud to the point we had to switch rooms at midnight

People above us were very loud to the point we had to switch rooms at midnight

All good!

All good!

Really nice and clean rooms

Really nice and clean rooms

As expected for HGI. Reliable, clean and good condition. Only complaint is HVAC is noisy.

As expected for HGI. Reliable, clean and good condition. Only complaint is HVAC is noisy.

The staff was great, the room was great; however, we did not have any hot water. We turned shower on and let it run for several minutes, and it never warmed up.