Good stay. Staff all very friendly and helpful. The pool and grounds were lovely and there were many enjoyable planned activities. The main thing I did not like was the empty, non-operable hot tub on the balcony. If working, it would have been great to have. If it’s obsolete, though, and can’t be fixed to work, it should be removed and replaced with 2 lounge chairs. Otherwise, it’s just wasted space that diminishes the size of the balcony by half. A second issue is that there is no light in the living area when closed off for sleeping. As there were only 2 of us it was not an issue, but it would make it very difficult for anyone to use that space for sleeping. All considered, I would return to Sapphire and not hesitate to recommend it to others.

Good stay. Staff all very friendly and helpful. The pool and grounds were lovely and there were many enjoyable planned activities. The main thing I did not like was the empty, non-operable hot tub on the balcony. If working, it would have been great to have. If it’s obsolete, though, and can’t be fixed to work, it should be removed and replaced with 2 lounge chairs. Otherwise, it’s just wasted space that diminishes the size of the balcony by half. A second issue is that there is no light in the living area when closed off for sleeping. As there were only 2 of us it was not an issue, but it would make it very difficult for anyone to use that space for sleeping. All considered, I would return to Sapphire and not hesitate to recommend it to others.

Nice view

Nice view

The staff at reception were friendly and helpful. The rooms were spacious. The kitchen, dining and living rooms were very good.

The staff at reception were friendly and helpful. The rooms were spacious. The kitchen, dining and living rooms were very good.

The property was clean and in an excellent location with shops, etc. within walking distance. The receptionist on call when we checked in, Josephine, was excellent. She was helpful and very accommodating. The room, however, had a musty odour which lingered for our stay. The bath had no barrier to prevent water splashing out when we showered so there was some spill on the floor. The room was cleaned daily and the bathroom linen replenished.

The property was clean and in an excellent location with shops, etc. within walking distance. The receptionist on call when we checked in, Josephine, was excellent. She was helpful and very accommodating. The room, however, had a musty odour which lingered for our stay. The bath had no barrier to prevent water splashing out when we showered so there was some spill on the floor. The room was cleaned daily and the bathroom linen replenished.