This is my second visit to Hotel Palácio and this time rather disappointed. Not a very good welcome at the check-in, I’m not talking about the doorman, who was professional but rather the reception desk, room error, etc…in the pool area, there is a real lack of training in costumer service. On the other hand, breakfast service is impeccable.

This is my second visit to Hotel Palácio and this time rather disappointed. Not a very good welcome at the check-in, I’m not talking about the doorman, who was professional but rather the reception desk, room error, etc…in the pool area, there is a real lack of training in costumer service. On the other hand, breakfast service is impeccable.

Such a beautiful, clean and well run hotel! We were so happy on our ten night stay that we didn’t want to leave. The spa is fantastic and breakfast was amazing! The staff was friendly, professional and so helpful. Rooms were sparkling clean and spacious.

Such a beautiful, clean and well run hotel! We were so happy on our ten night stay that we didn’t want to leave. The spa is fantastic and breakfast was amazing! The staff was friendly, professional and so helpful. Rooms were sparkling clean and spacious.

We have stayed here several times now and each time is as good as the first. The staff, rooms and facilities are all excellent. Breakfast has a good selection with some changes each morning. We stayed in a pool view balcony room and it was clean and serviced everyday. The location is very good with a short walk along the front to cascais and east access to the train station to visit lisbon. Sintra and guincho are short bus rides away also.

We have stayed here several times now and each time is as good as the first. The staff, rooms and facilities are all excellent. Breakfast has a good selection with some changes each morning. We stayed in a pool view balcony room and it was clean and serviced everyday. The location is very good with a short walk along the front to cascais and east access to the train station to visit lisbon. Sintra and guincho are short bus rides away also.

Wonderful hotel with lots of history. Breakfast included was wonderful each morning. Ourdoor pool area and grounds were beautiful. Included day use at the spa was much appreciated as well. Not a lot of action outside of hotel, other than the casino. Limited restaurant options. Easy Uber to Cascais where there is lots of shopping and restaurants.

Wonderful hotel with lots of history. Breakfast included was wonderful each morning. Ourdoor pool area and grounds were beautiful. Included day use at the spa was much appreciated as well. Not a lot of action outside of hotel, other than the casino. Limited restaurant options. Easy Uber to Cascais where there is lots of shopping and restaurants.

This hotel is amazing, a little bit of history that they’ve managed to update with modern conveniences without ruining the magic. Love the bond connection and world war 2 spy ring.

This hotel is amazing, a little bit of history that they’ve managed to update with modern conveniences without ruining the magic. Love the bond connection and world war 2 spy ring.

This is such a great hotel with world class service. You can really feel the history of this hotel, which we loved. All the people working at this hotel are just lovely. The breakfast has everything you want. The bar is cozy. The rooms are really nice with an older and more classic style. The pool area was great, so we never even bothered going to the beach. If you are going to Estoril/Cascais I would highly recommend you staying at Palácio.

This is such a great hotel with world class service. You can really feel the history of this hotel, which we loved. All the people working at this hotel are just lovely. The breakfast has everything you want. The bar is cozy. The rooms are really nice with an older and more classic style. The pool area was great, so we never even bothered going to the beach. If you are going to Estoril/Cascais I would highly recommend you staying at Palácio.

Too far from the beach. No shuttle.

Too far from the beach. No shuttle.

Super friendly staff Best experience

Super friendly staff Best experience

I did not like this hotel at all.

I did not like this hotel at all.

Very good hotel

Very good hotel

Lovely hotel and pool area. Close to train station for Cascais. Only negative is some of staff at pool bar very inexperienced

Lovely hotel and pool area. Close to train station for Cascais. Only negative is some of staff at pool bar very inexperienced

A truly five star experience

This hotel is not only warm and welcoming, it is elegant and comfortable with impeccable service. Treat yourself to a beautiful experience!

A truly five star experience

This hotel is not only warm and welcoming, it is elegant and comfortable with impeccable service. Treat yourself to a beautiful experience!

Wonderful traditional hotel, beautifully decorated with historic relics and pictures of important people. The service is outstanding without being snobby. The outdoor pool area is very nice, the windy days made a little difficult to fully enjoy this amenity. My family and I look forward to staying in this property again in a future visit to estori..

Wonderful traditional hotel, beautifully decorated with historic relics and pictures of important people. The service is outstanding without being snobby. The outdoor pool area is very nice, the windy days made a little difficult to fully enjoy this amenity. My family and I look forward to staying in this property again in a future visit to estori..

Tolles Hotel

Tolles Hotel

Visited mid May for 4 nights but wished we'd booked for longer. Hotel was amazing. From our arrival we were made to feel so good. Greeted at door and taken to our room with a tour of hotel in between. Absolutely beautiful, luxurious hotel. Room had everything we needed and more. Bed was so comfortable and service made us feel so special. The bar staff were great, cocktails and wine excellent and ambiance in the bar lovely. Best breakfast selection ever. Very indulgent and waiting staff were so professional and attentive. Facilities at pool and the attendees were excellent. Would highly recommend and will definitely be back. Can't wait.

Visited mid May for 4 nights but wished we'd booked for longer. Hotel was amazing. From our arrival we were made to feel so good. Greeted at door and taken to our room with a tour of hotel in between. Absolutely beautiful, luxurious hotel. Room had everything we needed and more. Bed was so comfortable and service made us feel so special. The bar staff were great, cocktails and wine excellent and ambiance in the bar lovely. Best breakfast selection ever. Very indulgent and waiting staff were so professional and attentive. Facilities at pool and the attendees were excellent. Would highly recommend and will definitely be back. Can't wait.