We are from Ontario. My husband used to live here. He brought us here 18 years ago for our honeymoon and been back a few times since. Beautiful people and great shops. Very friendly. And great hotel. We will be back here for sure. 😊😊😊😊😊

We really enjoyed our stay. Wendy at the front desk was wonderful.

Almost every time we come to Vancouver Island, we stay here for one night. It's quiet, the room is big, and it's by the sea. The scenery is so beautiful.

Almost every time we come to Vancouver Island, we stay here for one night. It's quiet, the room is big, and it's by the sea. The scenery is so beautiful.

Furniture and facilities are old and not welcoming reception as well

Furniture and facilities are old and not welcoming reception as well

Beautiful views, very peaceful and relaxing stay.

Beautiful views, very peaceful and relaxing stay.

Newly remodeled room, very spacious with beautiful views of the bay right outside window

Newly remodeled room, very spacious with beautiful views of the bay right outside window

Great hotel, big rooms. There is a kitchenette and a sitting area. Beautiful views

Great hotel, big rooms. There is a kitchenette and a sitting area. Beautiful views

The room was full of flys and spiders . Toilet have mold. Dust and hair in the furniture and under the furniture Staff does not even say greet you unless you do it. No recognition of VIP status guest I ask for 30 min extra for check out time and it was a big no.

The room was full of flys and spiders . Toilet have mold. Dust and hair in the furniture and under the furniture Staff does not even say greet you unless you do it. No recognition of VIP status guest I ask for 30 min extra for check out time and it was a big no.

Great

Great

This place was wasn't as advertised. Very dirty and very outdated. I will never go back. Even the staffs were unfriendly.

Sweet ocean front hotel. You cannot beat the view of the water. The pool and hottub were great, though jets didn’t seem to work in hottub. The hotel is older so don’t expect very new looking rooms. Nonetheless, it was a perfect stay for our first visit to cowichan area. We dined at a few restaurants down the way and masthead was our favourite for dinner! Also make sure to grab an epic Caesar from the hotel’s on site restaurant. Staff were friendly. Tricky parking for our big truck but was all good. 10/10 recommend a stay!

This place was wasn't as advertised. Very dirty and very outdated. I will never go back. Even the staffs were unfriendly.

Sweet ocean front hotel. You cannot beat the view of the water. The pool and hottub were great, though jets didn’t seem to work in hottub. The hotel is older so don’t expect very new looking rooms. Nonetheless, it was a perfect stay for our first visit to cowichan area. We dined at a few restaurants down the way and masthead was our favourite for dinner! Also make sure to grab an epic Caesar from the hotel’s on site restaurant. Staff were friendly. Tricky parking for our big truck but was all good. 10/10 recommend a stay!

It is a nice and peaceful place for family vacation. Beautiful view, close to reataurants and everything is available around. Central location for access to Victoria, Nanaimo and Cowichan lake. Nice swimming pool.

It is a nice and peaceful place for family vacation. Beautiful view, close to reataurants and everything is available around. Central location for access to Victoria, Nanaimo and Cowichan lake. Nice swimming pool.

The view from the bedroom window was great! The sitting area has conifers in the way of the view.

The view from the bedroom window was great! The sitting area has conifers in the way of the view.

Me and my husband ended up stranded at the Duncan mall due to the Malahat crash and the room manager sent the night audit manager to come and get us. I've never seen such kindness. This is my 3rd stay here and honestly they might as well be family. If I had all the money in the world I would live here permanently and that isn't even an exaggeration.

Me and my husband ended up stranded at the Duncan mall due to the Malahat crash and the room manager sent the night audit manager to come and get us. I've never seen such kindness. This is my 3rd stay here and honestly they might as well be family. If I had all the money in the world I would live here permanently and that isn't even an exaggeration.

Old and needs major reno

Old and needs major reno

Significantly overpriced hotel for what you get. At $500 a night this is way too much for a 2 star hotel. Second, hotel allows pets but make sure you call this hotel and let them know….adding this to your booking comments means nothing. The floors for pets are old, run down and not modern. Smell of old cigarette smoke present. Out of the two receptionists one was very nice, the other as well as the manager were not helpful upon checkin. They didn’t know we had a pet despite mentioning it on our Expedia booking. In the end they wanted to charge us more for an alternate room because of the pet. Absolute scoundrels. Cancelled our stay, lost our deposits on the spa next door and left. Would not return and warn others about poor customer service.

Significantly overpriced hotel for what you get. At $500 a night this is way too much for a 2 star hotel. Second, hotel allows pets but make sure you call this hotel and let them know….adding this to your booking comments means nothing. The floors for pets are old, run down and not modern. Smell of old cigarette smoke present. Out of the two receptionists one was very nice, the other as well as the manager were not helpful upon checkin. They didn’t know we had a pet despite mentioning it on our Expedia booking. In the end they wanted to charge us more for an alternate room because of the pet. Absolute scoundrels. Cancelled our stay, lost our deposits on the spa next door and left. Would not return and warn others about poor customer service.

The room was large and clean with beautiful views of the harbour and ocean. Nice to have a fridge and microwave. Screens on the windows would be a benefit.

The room was large and clean with beautiful views of the harbour and ocean. Nice to have a fridge and microwave. Screens on the windows would be a benefit.