Nice

Pool was dirty & there was no YouTube on the TV but everything else was great

Pool was dirty & there was no YouTube on the TV but everything else was great

Very nice place with good location

Very nice place with good location

Clean and quiet, nice pool and facilities

Clean and quiet, nice pool and facilities

Good

Good

Roach infestation in rppm 213

Roach infestation in rppm 213

Roaches in the bathroom.

Roaches in the bathroom.

Everything was what I expected. I have no complaints

Everything was what I expected. I have no complaints

Here is an honest to goodness review: I have stayed at this hotel before because it was rated the best in the area. My stay was decent. Room was quiet and clean. Bed was way too soft for me. I returned for a 2 night stay. I asked for a suite room, which was in reality a room with a beat up sofa bed. When I checked in I asked for a room in a quiet location, non connecting room. Person checking me in said they weren’t busy so it wouldn’t be a problem. What he assigned to me was probably the worse room on the hotel, immediately adjacent to a small lounge and very loud ice machine. Room was dank, no coffee table, and a sofa that sank down to the floor. I asked for a different room. This started a long 30 minute conversation with front desk guy in which he said it’s impossible to switch rooms because I booked thru hotels.com. I found this hard to believe. I asked to talk to the manager. Who by the way was sitting 6 ft away. He comes over (sorry but no one introduced themselves by name) no smile, very unfriendly, and says to me I can put you in a better room but ir will cost you $44 additional. At this point I gave in and paid the extra. They assure it’s very nice, a Presidential suite! On to second room. First thing I notice, its adjoining another room. Second, the a/c is rattling, the carpet stinks, there’s chocolate all over the phone, but best of all there’s poop in the toilet! Third room was adequate, except the carpet reeked of sweaty feet, needs a shampoo. Never again…..

Here is an honest to goodness review: I have stayed at this hotel before because it was rated the best in the area. My stay was decent. Room was quiet and clean. Bed was way too soft for me. I returned for a 2 night stay. I asked for a suite room, which was in reality a room with a beat up sofa bed. When I checked in I asked for a room in a quiet location, non connecting room. Person checking me in said they weren’t busy so it wouldn’t be a problem. What he assigned to me was probably the worse room on the hotel, immediately adjacent to a small lounge and very loud ice machine. Room was dank, no coffee table, and a sofa that sank down to the floor. I asked for a different room. This started a long 30 minute conversation with front desk guy in which he said it’s impossible to switch rooms because I booked thru hotels.com. I found this hard to believe. I asked to talk to the manager. Who by the way was sitting 6 ft away. He comes over (sorry but no one introduced themselves by name) no smile, very unfriendly, and says to me I can put you in a better room but ir will cost you $44 additional. At this point I gave in and paid the extra. They assure it’s very nice, a Presidential suite! On to second room. First thing I notice, its adjoining another room. Second, the a/c is rattling, the carpet stinks, there’s chocolate all over the phone, but best of all there’s poop in the toilet! Third room was adequate, except the carpet reeked of sweaty feet, needs a shampoo. Never again…..

Truly great stay...they have such a nice staff, the rooms were nice and clean and a very good free hot breakfast. We ended up staying an extra night and would totally stay here again.

Truly great stay...they have such a nice staff, the rooms were nice and clean and a very good free hot breakfast. We ended up staying an extra night and would totally stay here again.

The location is great, lots of fast foods around the area. The staff is amazing. However, they need to put attention on the cleanliness of the rooms. The furniture and carpet are stained. I've stayed a couple of times and that's what really bothers me. Also, the furniture on the reception area needs to be cleaned (they are also stained). The breakfast is excellent. They have a good variety of hot food to satisfy every guest.

Very good service

The location is great, lots of fast foods around the area. The staff is amazing. However, they need to put attention on the cleanliness of the rooms. The furniture and carpet are stained. I've stayed a couple of times and that's what really bothers me. Also, the furniture on the reception area needs to be cleaned (they are also stained). The breakfast is excellent. They have a good variety of hot food to satisfy every guest.

Very good service

The rooms are clean but the lobby sitting area has a lot of stains. The lobby area is not a feasible sitting area.

The rooms are clean but the lobby sitting area has a lot of stains. The lobby area is not a feasible sitting area.

Everything was great except the batteries in the tv remote weren't any good. took two more remotes before one finally worked. Apparently the front desk isn't allowed to keep spare batteries

Everything was great except the batteries in the tv remote weren't any good. took two more remotes before one finally worked. Apparently the front desk isn't allowed to keep spare batteries

Great service

Great service

Well, they were very busy with kids basketball teams. But, overall very little interest in guests. We sat for one hour in the lobby,waiting for a room. The room was okay, nothing special. It was located well for our purposes, and there was a decent restaurant within walking distance. I rate it just ok.

Well, they were very busy with kids basketball teams. But, overall very little interest in guests. We sat for one hour in the lobby,waiting for a room. The room was okay, nothing special. It was located well for our purposes, and there was a decent restaurant within walking distance. I rate it just ok.

Excellent choice for my business trip