Great centrally located hotel.

I thought the hotel was bigger and the room had a lived in smell. The staff was nice, helped, and I changed the linens. We had the pool and hot tub to ourselves even though the pool was small. Hotel was a bit pricey.

Overall, great quality, cleanliness comfort and service. The only downfall would be breakfast not being complimentary, but would definitely stay here again!

Overall, great quality, cleanliness comfort and service. The only downfall would be breakfast not being complimentary, but would definitely stay here again!

Nice clean, spacious rooms just north of Indianapolis.

At the chexk out in the morning, there was no receptionist for 5 minutes. And she didn't send me the reciept by email.

At the chexk out in the morning, there was no receptionist for 5 minutes. And she didn't send me the reciept by email.

Fine staff, friendly, accommodations

Loud A/C. Everything else was great!

Fine staff, friendly, accommodations

The only reason it did not receive a 5 rating was the fact that the toilet in our room was so low to the ground, it was meant only for a child. It can't possibly be a standard toilet height either. Please, upgrade your toilets!! I just had total knee replacement 10 weeks ago and a toilet that low is absolutely impossible to get up and down on!!

The only reason it did not receive a 5 rating was the fact that the toilet in our room was so low to the ground, it was meant only for a child. It can't possibly be a standard toilet height either. Please, upgrade your toilets!! I just had total knee replacement 10 weeks ago and a toilet that low is absolutely impossible to get up and down on!!

Great

Great

Good for a short stay!

Good for a short stay!

The bed was squeaky and uncomfortable. Room decor outdated

Perfect location in Carmel. Nice, clean, close to the art district, restaurants, shopping ect.

The bed was squeaky and uncomfortable. Room decor outdated

Everything was fantastic. The room was huge and very clean. They let us use the hot tub anytime we wanted. Highly recommend!!

Everything was fantastic. The room was huge and very clean. They let us use the hot tub anytime we wanted. Highly recommend!!

Everything was fine , except the overnight front desk agent. The night I arrived he was very rude , and acted like my checking in was a problem. He was in his cell phone when I approached the desk upon check in. I don’t care if ppl go all out or just do their job. It’s fine either way. He was not friendly, and truly made us feel unwelcome. When asked what was available for delivery close by he responded .. “huh… nothin. McDonald’s I guess, you’re too late for anything” I asked if we could get stuff delivered if I found something by and he acted again like it was a problem. We did get food delivered, there was quite a bit open1 am to be honest, when the food arrived he called and said , you ordered food , as a statement not a question, I replied yes, he said it’s here , and hung up. When we came downstairs to get the pizza I thought it would be around the front desk, so I was looking in that area. He walked by the pizzas across the room, pointed at the boxes and just kept going about his day. Again. I don’t need extra treatment. But common courtesy is valued. The guy was obviously not hospitable. Everyone else was very friendly and made us feel welcomed.

Everything was fine , except the overnight front desk agent. The night I arrived he was very rude , and acted like my checking in was a problem. He was in his cell phone when I approached the desk upon check in. I don’t care if ppl go all out or just do their job. It’s fine either way. He was not friendly, and truly made us feel unwelcome. When asked what was available for delivery close by he responded .. “huh… nothin. McDonald’s I guess, you’re too late for anything” I asked if we could get stuff delivered if I found something by and he acted again like it was a problem. We did get food delivered, there was quite a bit open1 am to be honest, when the food arrived he called and said , you ordered food , as a statement not a question, I replied yes, he said it’s here , and hung up. When we came downstairs to get the pizza I thought it would be around the front desk, so I was looking in that area. He walked by the pizzas across the room, pointed at the boxes and just kept going about his day. Again. I don’t need extra treatment. But common courtesy is valued. The guy was obviously not hospitable. Everyone else was very friendly and made us feel welcomed.

Extremely helpful staff.

Extremely helpful staff.

Great experience!!

Great experience!!

Location was perfect our event, great dining options off of the property

Location was perfect our event, great dining options off of the property

They allowed a man to go into pool area and gym wearing elephant trunk thong. My son was working out with team and this man came and worked out on treadmill. Disgusting. People in room next to us were smoking and smell came into our room and on our stuff.

They allowed a man to go into pool area and gym wearing elephant trunk thong. My son was working out with team and this man came and worked out on treadmill. Disgusting. People in room next to us were smoking and smell came into our room and on our stuff.

Very clean and friendly staff.