Not a convenient location. We got off the train and it was quite a trek. Once we got to the fromt desk, we had to walk another 10 minutes to get to the “residences” which was a seedy apartment building.

The property overbooked the rooms resulting in some not having a room to stay in, despite paying in advance online. You can book their hotel Through 3rd party websites but then when you arrive they state that it is not their issue because you used a different website.

The property overbooked the rooms resulting in some not having a room to stay in, despite paying in advance online. You can book their hotel Through 3rd party websites but then when you arrive they state that it is not their issue because you used a different website.

Close to our cruise

Close to our cruise

Great staff. Rooms we're clean and comfortable

Great staff. Rooms we're clean and comfortable

Bright and clean. Location is convenient. Front desk staffs are friendly.

Walkable from train station and to town . Excellent breakfast and comfortable beds ! Great stay before cruise

Bright and clean. Location is convenient. Front desk staffs are friendly.

Walkable from train station and to town . Excellent breakfast and comfortable beds ! Great stay before cruise

very conveinient location. Great staff and a great hotel.

very conveinient location. Great staff and a great hotel.

No ac and it was over 15 min distance to walk to room. Unsafe

No ac and it was over 15 min distance to walk to room. Unsafe

This is not a “Hotel”. The check In location is a hotel. The room is 0.40 miles away and you need to walk and drag your luggage. There is no heat or AC. They do not clean the place. This is run down third world ghetto. Worst place I have stay in my 30 years of travel. I have stayed in more than 200 hotels.

This is not a “Hotel”. The check In location is a hotel. The room is 0.40 miles away and you need to walk and drag your luggage. There is no heat or AC. They do not clean the place. This is run down third world ghetto. Worst place I have stay in my 30 years of travel. I have stayed in more than 200 hotels.

If you are walking to this hotel from Ravenna Train station make sure to us the underground walk way. Saves a lot of walking time. There isn’t much around the hotel area for food. If you are looking to visit old Ravenna it’s a walk through some areas that I didn’t feel safe.

If you are walking to this hotel from Ravenna Train station make sure to us the underground walk way. Saves a lot of walking time. There isn’t much around the hotel area for food. If you are looking to visit old Ravenna it’s a walk through some areas that I didn’t feel safe.

Located by the port, across from the train station, and a block away from Theoderic’s Tomb the hotel offers easy access to a very walkable city. You are no more then 20ish minutes from the city centre and all of the sites it offers. Highly recommend the top floor suites which have amazing light in the morning.

Located by the port, across from the train station, and a block away from Theoderic’s Tomb the hotel offers easy access to a very walkable city. You are no more then 20ish minutes from the city centre and all of the sites it offers. Highly recommend the top floor suites which have amazing light in the morning.

Close to train.

Close to train.

The apartment is too dark. And too far away from the hotel if you are walking with heavy luggage.

The apartment is too dark. And too far away from the hotel if you are walking with heavy luggage.

Good location

Good location

I booked a room with multiple beds because it was me and another lady. Got there and they had downgraded us to a single bed. For those that don’t know these are more like full beds than queen. She said she was very sorry but they had an issue with their reservation program and asked if we still wanted it…I asked if she had an additional room available…she said no it was sold out…did we want…well we need someplace to sleep. This room was so small I sat in the closet until the other lady got in bed because we couldn’t move around the room at the same time. When it was my turn to get ready for bed I noticed there was only 1 towel. I go to the lobby, it’s a man now, and ask for another towel. He says your room is for 1 person so you only get 1 towel!! I said then why did YOU put 2 people in it…showed him my reservation but it did no good! I went outside to calm down and a family with 2 small children walked in and were turned away too!! Overbooked and don’t care at all!!

I booked a room with multiple beds because it was me and another lady. Got there and they had downgraded us to a single bed. For those that don’t know these are more like full beds than queen. She said she was very sorry but they had an issue with their reservation program and asked if we still wanted it…I asked if she had an additional room available…she said no it was sold out…did we want…well we need someplace to sleep. This room was so small I sat in the closet until the other lady got in bed because we couldn’t move around the room at the same time. When it was my turn to get ready for bed I noticed there was only 1 towel. I go to the lobby, it’s a man now, and ask for another towel. He says your room is for 1 person so you only get 1 towel!! I said then why did YOU put 2 people in it…showed him my reservation but it did no good! I went outside to calm down and a family with 2 small children walked in and were turned away too!! Overbooked and don’t care at all!!

I booked the room because the hotel was across the train station not knowing that the property owns several buildings around. We had to walk another mile from the main building and the receptionist made us believe that the apartment was behindthe main building. The area looked creepy and was not safe for pedestrians with many cars passing (we had to cross many streets), and not convenient when walking with luggage.The apartment was large but extremely outdated and old. No coffee maker ,no coffee, tea, and the air-conditioner was only good for the living room. We wanted to have breakfast in the main building and were told by the receptionist that because they are fully booked, and because we booked an apartment can not be accomodated. This was not mentioned when booking. I can say that this was the worst experience for my family ever and we have traveled the world.

I booked the room because the hotel was across the train station not knowing that the property owns several buildings around. We had to walk another mile from the main building and the receptionist made us believe that the apartment was behindthe main building. The area looked creepy and was not safe for pedestrians with many cars passing (we had to cross many streets), and not convenient when walking with luggage.The apartment was large but extremely outdated and old. No coffee maker ,no coffee, tea, and the air-conditioner was only good for the living room. We wanted to have breakfast in the main building and were told by the receptionist that because they are fully booked, and because we booked an apartment can not be accomodated. This was not mentioned when booking. I can say that this was the worst experience for my family ever and we have traveled the world.

Fantastic service, front desk ver friendly, close to everything! Highly recommended! 😀