The hotel was friendly, clean and comfortable. Will definitely be staying here again when we come back for our daughter's graduation.

The hotel was friendly, clean and comfortable. Will definitely be staying here again when we come back for our daughter's graduation.

I rarely write reviews but I have to say that our experience was so great, I had to take time to comment. Every staff member we encountered was friendly and eager to make our stay great. We had a late check in and after unpacking we realized that our A/C was blowing hot air. We called the front desk and they sent Jacobi up who attempted to fix the A/C and after 2 minutes excused himself and came back with a luggage cart and the key to another room. I had already hung up my clothes and he said I could move them to the next room on the hangers. He was sweet and apologetic and helpful. He took what was getting ready to be a volatile situation and diffused it with his professionalism and charm. I have four day meetings twice a year in College Station and I will always return to this hotel.

I rarely write reviews but I have to say that our experience was so great, I had to take time to comment. Every staff member we encountered was friendly and eager to make our stay great. We had a late check in and after unpacking we realized that our A/C was blowing hot air. We called the front desk and they sent Jacobi up who attempted to fix the A/C and after 2 minutes excused himself and came back with a luggage cart and the key to another room. I had already hung up my clothes and he said I could move them to the next room on the hangers. He was sweet and apologetic and helpful. He took what was getting ready to be a volatile situation and diffused it with his professionalism and charm. I have four day meetings twice a year in College Station and I will always return to this hotel.

Great easy check in. Quick and easy.

Great easy check in. Quick and easy.

Loved the friendly atmosphere and comfy room and bed.

Loved the friendly atmosphere and comfy room and bed.

Room was a generous size and very clean. The property could probably use a little refreshing, but it’s fine. Staff - in particular Jennifer on check-in - were all friendly. Breakfast was pretty good. It’s not the most convenient hotel to the campus, but all things considered, it will be at the top of my list to return to.

Room was a generous size and very clean. The property could probably use a little refreshing, but it’s fine. Staff - in particular Jennifer on check-in - were all friendly. Breakfast was pretty good. It’s not the most convenient hotel to the campus, but all things considered, it will be at the top of my list to return to.

Good place that was easy. Great for the game. Nice all the way around!

Property canceled our reservations made well in advance and moved us to a sister property further away and will be called Expedia as refund was in accurate.

The bathroom was terrible. Mold on ceiling from getting wet. Tiles popping up on the floor. Grout missing in the tile in the shower. The countertop was clean and the linens. Bathroom grossed me out.

The bathroom was terrible. Mold on ceiling from getting wet. Tiles popping up on the floor. Grout missing in the tile in the shower. The countertop was clean and the linens. Bathroom grossed me out.

Great service and good breakfast.

Great service and good breakfast.

It was good

It was good

It’s our third time staying in this hotel. Good location, friendly staffs, nice breakfast, spacious room. The AC unit in our room was kind of noisy. We enjoyed our stay.

It’s our third time staying in this hotel. Good location, friendly staffs, nice breakfast, spacious room. The AC unit in our room was kind of noisy. We enjoyed our stay.

The staff here were amazing! The nicest folks who genuinely seemed to love their jobs! The rooms are really comfortable for families with three beds, microwave and refrigerator. The bar in the lobby was great for hot afternoons when we needed a break with happy hour specials! Breakfast was delicious as well. We’ll be back!

The staff here were amazing! The nicest folks who genuinely seemed to love their jobs! The rooms are really comfortable for families with three beds, microwave and refrigerator. The bar in the lobby was great for hot afternoons when we needed a break with happy hour specials! Breakfast was delicious as well. We’ll be back!

Very nice!!

Very nice!!

Room Air Condition while running make noise.

Room Air Condition while running make noise.

We were close to the college and restaurants.

They were very accommodating, however, the door to the room was broken during the last day.

They were very accommodating, however, the door to the room was broken during the last day.

The safety and the locations was nice and convenient for my family. I enjoyed the amenities with fresh breakfast serviced. There were some opportunities for improvement. One is the breakfast bar stocking of food. When items on the bar were low like the boiled eggs or the mixed fruit. The staff would not stock them back. Once its gone then there's no more for that day. The staff only puts enough out for the day to save some for the next day. So if breakfast last 3 hours then each item shouldn't be stocked for that time frame. Also, the only fruit that was served were a mix of strawberries and blueberries (only 1 time) and a mix of oranges, grapes, cantaloupes, and pineapples. Please look into servicing bananas on the bar. The 2nd things Hyatt coukd do better at is housekeeping. I booked a 6 day stay and housekeeping was requested for everyday. My room was only cleaned 1 time throughout my stay. I had to keep calling the front desk to get housekeeping services. So in other words i spent 1500 dollars for a 1 time housekeeping service. Thats not right and fair for this to be an 8 star hotel. Hyatt please take this feedback and grow to be better in making some quality changes.

The safety and the locations was nice and convenient for my family. I enjoyed the amenities with fresh breakfast serviced. There were some opportunities for improvement. One is the breakfast bar stocking of food. When items on the bar were low like the boiled eggs or the mixed fruit. The staff would not stock them back. Once its gone then there's no more for that day. The staff only puts enough out for the day to save some for the next day. So if breakfast last 3 hours then each item shouldn't be stocked for that time frame. Also, the only fruit that was served were a mix of strawberries and blueberries (only 1 time) and a mix of oranges, grapes, cantaloupes, and pineapples. Please look into servicing bananas on the bar. The 2nd things Hyatt coukd do better at is housekeeping. I booked a 6 day stay and housekeeping was requested for everyday. My room was only cleaned 1 time throughout my stay. I had to keep calling the front desk to get housekeeping services. So in other words i spent 1500 dollars for a 1 time housekeeping service. Thats not right and fair for this to be an 8 star hotel. Hyatt please take this feedback and grow to be better in making some quality changes.

Pet friendly was a life saver!