Good experience not far from city centre and metro centre. Room needs updating a bit. It was a shame the ice dispenser not working overall good stay

Good experience not far from city centre and metro centre. Room needs updating a bit. It was a shame the ice dispenser not working overall good stay

In highly floor has good views.

In highly floor has good views.

Lovely Holiday Inn Express, great, friendly staff, plentiful breakfast. As with a lot of hotels a frustrating lack of power outlets next to the bed plus we had a small leak in the shower but otherwise a most enjoyable stay. Great location.

Lovely Holiday Inn Express, great, friendly staff, plentiful breakfast. As with a lot of hotels a frustrating lack of power outlets next to the bed plus we had a small leak in the shower but otherwise a most enjoyable stay. Great location.

Overall, it was a nice comfortable stay for a long weekend. Staff were very friendly but the vegetarian (egg free) choice at breakfast, was somewhat limited. The rubber seal in the shower cubicle needs attention, but the Dove hand and shower gels, were fab.

Overall, it was a nice comfortable stay for a long weekend. Staff were very friendly but the vegetarian (egg free) choice at breakfast, was somewhat limited. The rubber seal in the shower cubicle needs attention, but the Dove hand and shower gels, were fab.

Good overnight stay, friendly staff, comfortable room and a decent breakfast included in the rate. The condition was a bit dated, particularly the heater in the room. Overall, a good overnight stop.

Great overnight stop near Metro Centre. Perhaps unusually for a budget chain, the staff reaaly seem to enjoy giving fantastic service! Really welcoming and friendly.

Great overnight stop near Metro Centre. Perhaps unusually for a budget chain, the staff reaaly seem to enjoy giving fantastic service! Really welcoming and friendly.

Good overnight stay, friendly staff, comfortable room and a decent breakfast included in the rate. The condition was a bit dated, particularly the heater in the room. Overall, a good overnight stop.

One night stay before an early flight from Newcastle. Rate included breakfast but we were up and out before it started there was coffee but nothing else on offer. I have stayed at other HI hotels where they give a grab bag to take away. The room was clean comfy and quiet. The restaurant area was like a school canteen very basic and no ambience but the service was good. Would stay again for the convenience and quiet.

One night stay before an early flight from Newcastle. Rate included breakfast but we were up and out before it started there was coffee but nothing else on offer. I have stayed at other HI hotels where they give a grab bag to take away. The room was clean comfy and quiet. The restaurant area was like a school canteen very basic and no ambience but the service was good. Would stay again for the convenience and quiet.

We stayed here the night before our morning flight at Newcastle airport. We arrived around 6pm and got checked in quickly. Rooms were spacious and clean as were the toilets. Unfortunately our room had a broken window making the room very noisy during the night. Not ideal with a toddler and baby. We could no request a room swap as the children had fallen asleep prior to heading back to the room and waking them to do this was not an option.

We stayed here the night before our morning flight at Newcastle airport. We arrived around 6pm and got checked in quickly. Rooms were spacious and clean as were the toilets. Unfortunately our room had a broken window making the room very noisy during the night. Not ideal with a toddler and baby. We could no request a room swap as the children had fallen asleep prior to heading back to the room and waking them to do this was not an option.

We liked everything about this hotel

Staff were excellent, we stopped over for the Great North Run so hotel was very busy. Very good breakfast available and free parking on site

Staff were excellent, we stopped over for the Great North Run so hotel was very busy. Very good breakfast available and free parking on site

I stayed for a week with my children, first impressions were great. Friendly staff, lobby clean. Room was standard, quite small family room. Was summer holidays so lots of children could be heard at night/early morning. Irons could do with being checked in each room, the one we had burnt my shirt, but the staff were lovely and have arranged a replacement with no hassel. Breakfast had a good choice with good quality food and drinks. Due to having a broken car, staff extended out check out to 1pm so i had enough time to go and collect it all.

I stayed for a week with my children, first impressions were great. Friendly staff, lobby clean. Room was standard, quite small family room. Was summer holidays so lots of children could be heard at night/early morning. Irons could do with being checked in each room, the one we had burnt my shirt, but the staff were lovely and have arranged a replacement with no hassel. Breakfast had a good choice with good quality food and drinks. Due to having a broken car, staff extended out check out to 1pm so i had enough time to go and collect it all.

Friendly and efficient reception staff. Request for disabled access catered for. Clen, comfortable room on the ground floor. Super continental and English breakfast buffet.

Excellent hotel, warm welcome, good food, courteous staff & comfortable rooms with bonus of lift to upper floors.

Excellent hotel, warm welcome, good food, courteous staff & comfortable rooms with bonus of lift to upper floors.

Friendly and efficient reception staff. Request for disabled access catered for. Clen, comfortable room on the ground floor. Super continental and English breakfast buffet.

Good breakfast. Check staff rude

Check in was smoother than a hot knife through butter. No issues.

Check in was smoother than a hot knife through butter. No issues.

Nothing else to say enjoyed stay

We always book here when visiting family. Decent breakfast included with price and never a problem getting parked. Room was quite hot and stuffy and would have benefitted from air con but all in all a good stay as usual.

Nothing else to say enjoyed stay

We always book here when visiting family. Decent breakfast included with price and never a problem getting parked. Room was quite hot and stuffy and would have benefitted from air con but all in all a good stay as usual.