Overall nice place. Staff is very friendly and helpful. We got there in the morning and they didn't have any early check in but did hold our luggage so we could go out until the room was ready. We had breakfast included and the food was average. Housekeeping took our extra keycard that we left in the light switch every time they came in. It is an extra cost to use the jacuzzi and sauna area. Not all the jets worked in one of the jacuzzi's. On our 2nd to last night we noticed the a/c was leaking. They promptly came up and did something but the next day it was leaking again. They offered to change our room but we declined since it was our last night. Henrique was absolutely amazing. Always smiling and quick to help with anything you would need or any questions. The staff at the bar and restaurant were not very friendly. If you are walking the city is down a hill but a quick walk. Just be aware you need to walk up the hill to return. Lots of food options close by. Safe area.

Overall nice place. Staff is very friendly and helpful. We got there in the morning and they didn't have any early check in but did hold our luggage so we could go out until the room was ready. We had breakfast included and the food was average. Housekeeping took our extra keycard that we left in the light switch every time they came in. It is an extra cost to use the jacuzzi and sauna area. Not all the jets worked in one of the jacuzzi's. On our 2nd to last night we noticed the a/c was leaking. They promptly came up and did something but the next day it was leaking again. They offered to change our room but we declined since it was our last night. Henrique was absolutely amazing. Always smiling and quick to help with anything you would need or any questions. The staff at the bar and restaurant were not very friendly. If you are walking the city is down a hill but a quick walk. Just be aware you need to walk up the hill to return. Lots of food options close by. Safe area.

I was happy to spend my holidays in the comfortable VIP Executive Hotel in Porta Delgada. The only point to improve is to propose a more various breakfast. All other points related to my staying are excellent. Looking forward to come back

I was happy to spend my holidays in the comfortable VIP Executive Hotel in Porta Delgada. The only point to improve is to propose a more various breakfast. All other points related to my staying are excellent. Looking forward to come back

Good hotel, clean, friendly staff, convenient for the airport.

Good hotel, clean, friendly staff, convenient for the airport.

Love the hotel to bad they starting charging for the park thats crazy it should be inclusive.

Love the hotel to bad they starting charging for the park thats crazy it should be inclusive.

Loved the staff especially the cleaning ladies

Loved the staff especially the cleaning ladies

The hotel is not city center. It is a bit of a walk or an inexpensive Uber. The carpets need shampooing cleaning or replacing. The rooms are. A nice size as well as thr bathrooms, lots of space. Deep tubs and good body lotion. The balcony had a nice view of the rolling and if the water. The front staff were very friendly. Avoid the breakfast, better places to eat in the city and front host was over officious and rude. I decided not to complain because there was a line to see the manager. The hosts English and manners could use some improvement. Rio was very friendly as was their porter Ruben and a woman with bright eyes and dark hair. The manager on staff was young and had a similar surliness to the breakfast host, the attitude seemed all about money instead hosting and comfort. Hire more people like Rio and Ruben and the woman who’s name I didn’t get. Over all for a good price k would stay again because of the room sizes. Otherwise find something more city center The pool is small.

The hotel is not city center. It is a bit of a walk or an inexpensive Uber. The carpets need shampooing cleaning or replacing. The rooms are. A nice size as well as thr bathrooms, lots of space. Deep tubs and good body lotion. The balcony had a nice view of the rolling and if the water. The front staff were very friendly. Avoid the breakfast, better places to eat in the city and front host was over officious and rude. I decided not to complain because there was a line to see the manager. The hosts English and manners could use some improvement. Rio was very friendly as was their porter Ruben and a woman with bright eyes and dark hair. The manager on staff was young and had a similar surliness to the breakfast host, the attitude seemed all about money instead hosting and comfort. Hire more people like Rio and Ruben and the woman who’s name I didn’t get. Over all for a good price k would stay again because of the room sizes. Otherwise find something more city center The pool is small.

The hotel was great, modern and clean. The staff was very helful and professional.

The hotel was great, modern and clean. The staff was very helful and professional.

Very good

Very good

Friendly and helpful staff. Did not use many of the amenities, but from what I can tell had everything you could ask for. Comfortable rooms, a little dated but had all things you would expect.

Friendly and helpful staff. Did not use many of the amenities, but from what I can tell had everything you could ask for. Comfortable rooms, a little dated but had all things you would expect.

This property is very clean and well managed. Front desk staff were very friendly and helpful.

This property is very clean and well managed. Front desk staff were very friendly and helpful.

This property was in a great location. Everything was walkable but at the same time at a decent distance from the city. Walking distance also to the pineapple plantation which is a must see. Only a 10 minute drive from the airport so very quick and easy to and from there. @exploration_wonders approved !

This property was in a great location. Everything was walkable but at the same time at a decent distance from the city. Walking distance also to the pineapple plantation which is a must see. Only a 10 minute drive from the airport so very quick and easy to and from there. @exploration_wonders approved !

Nice hotel. Was able to check in early which was amazing after a red eye flight. Staff was super friendly. Rooftop view was amazing. Rooms were clean and comfortable, albeit a bit small. About a 15 minute walk to the water. Overall, we had a great stay here and would highly recommend it.

Nice hotel. Was able to check in early which was amazing after a red eye flight. Staff was super friendly. Rooftop view was amazing. Rooms were clean and comfortable, albeit a bit small. About a 15 minute walk to the water. Overall, we had a great stay here and would highly recommend it.

Perfect

Perfect

It was in a safe location.

It was in a safe location.

I stood in room 623, the air conditioning was not working. Very uncomfortable.

I stood in room 623, the air conditioning was not working. Very uncomfortable.

The hotel could’ve used some more outlets. It was difficult finding it behind the desk. Also the hotel did not provide a coffee machine. Other than that, it was comfortable and clean but a little far from town. Price was good.

The hotel could’ve used some more outlets. It was difficult finding it behind the desk. Also the hotel did not provide a coffee machine. Other than that, it was comfortable and clean but a little far from town. Price was good.