Crowne Plaza Festival City was great! I enjoyed my stay & so convenient to the mall nearby. I had a very nice view overlooking the city & waterfront. There were different sizes of swimming pools spread out which overlooks the water & city landscape. At night you can go downstairs & enjoy a meal or outdoor seating with a big flat screen tv. It’s nice & relaxing. The room was very comfortable; clean & I enjoyed my stay. Breakfast included hot & cold meals & you can get latte, cappuccino's. There’s a nice walkway with a view & festival city mall was easy to walk around. It’s not as big as the other malls but it’s convenient to its hotel proximity. It has a view. Just take a taxi & you’re on your way to explore the highlights of Dubai💫

Tnx to all

Tnx to all

It was just 10 minutes taxi ride from the Dubai International Airport.

It was just 10 minutes taxi ride from the Dubai International Airport.

As usual, it was a pleasant experience

Didn’t like bathroom

Didn’t like bathroom

The hotel and the room perfect the girl at the reception so nice and helpful

The hotel and the room perfect the girl at the reception so nice and helpful

good

good

Can-tear-a provided us with the BEST room service ever! He is a great worker!

Can-tear-a provided us with the BEST room service ever! He is a great worker!

The hotel needs to upgrade few things as soon as possible 1- breakfast chef’s need to be changed as variety’s and quality of food is poor 2- water pressure at the toilet needs to be fixed as it’s low and toilet siphon needs to either fixed or changed ! Most of times very difficult to operate 3- WiFi must be upgraded

The hotel needs to upgrade few things as soon as possible 1- breakfast chef’s need to be changed as variety’s and quality of food is poor 2- water pressure at the toilet needs to be fixed as it’s low and toilet siphon needs to either fixed or changed ! Most of times very difficult to operate 3- WiFi must be upgraded

I liked everything about the hotel. The only concern I had was the humidity in my room. Despite AC being on the whole day the bed and clothes were a bit sticky/humid. But this was not a big problem, just a possible improvement. Overall a great experience and very nice dining and shopping just nearby without having to walk outside.

I liked everything about the hotel. The only concern I had was the humidity in my room. Despite AC being on the whole day the bed and clothes were a bit sticky/humid. But this was not a big problem, just a possible improvement. Overall a great experience and very nice dining and shopping just nearby without having to walk outside.

excellent

excellent

Everything was perfect

Everything was perfect

Amazing hotel, food was excellent! Staff is amazing, we will for sure be back!

Amazing hotel, food was excellent! Staff is amazing, we will for sure be back!

Clean and tidy

Clean and tidy

Lucky and got upgrade to great suite. Very close to large shopping mall. Only negative was we were promised a plug to charge our phones which never arrived.

Lucky and got upgrade to great suite. Very close to large shopping mall. Only negative was we were promised a plug to charge our phones which never arrived.

Outstanding

During a recent stay at the Crowne Plaza Festival, my experience was nothing short of exceptional, particularly given an unforeseen weather-related situation. Despite the stress brought on by severe weather conditions, the hotel staff showcased remarkable professionalism and attentiveness that went beyond my expectations. From the moment the storm began, the Crowne Plaza team sprang into action to ensure all guests felt safe and comfortable. Their proactive measures and efficient handling of the situation minimized disruptions and maintained a calm atmosphere throughout the hotel. The staff were incredibly accommodating, promptly responding to any concerns and providing regular updates about the weather and services available. Their friendly and composed demeanor made a significant difference in managing the stress of the situation. Moreover, the hotel's preparedness for such events was evident, which included well-maintained facilities that could withstand the harsh conditions without compromising comfort. The team's effort to maintain high service standards during the crisis was commendable. I am truly impressed by the professionalism and dedication of the Crowne Plaza Festival staff. Their exceptional service during a challenging time has not only met but exceeded my expectations, making my stay memorable for all the right reasons.

During a recent stay at the Crowne Plaza Festival, my experience was nothing short of exceptional, particularly given an unforeseen weather-related situation. Despite the stress brought on by severe weather conditions, the hotel staff showcased remarkable professionalism and attentiveness that went beyond my expectations. From the moment the storm began, the Crowne Plaza team sprang into action to ensure all guests felt safe and comfortable. Their proactive measures and efficient handling of the situation minimized disruptions and maintained a calm atmosphere throughout the hotel. The staff were incredibly accommodating, promptly responding to any concerns and providing regular updates about the weather and services available. Their friendly and composed demeanor made a significant difference in managing the stress of the situation. Moreover, the hotel's preparedness for such events was evident, which included well-maintained facilities that could withstand the harsh conditions without compromising comfort. The team's effort to maintain high service standards during the crisis was commendable. I am truly impressed by the professionalism and dedication of the Crowne Plaza Festival staff. Their exceptional service during a challenging time has not only met but exceeded my expectations, making my stay memorable for all the right reasons.

An amazingly located hotel. The facilities the service and the food is superb!! Highly recommended!!