I had a mixed experience. On the positive side, the customer service was excellent—staff were friendly, attentive, and quick to address any concerns. Unfortunately, the room itself was disappointing. There was a strong, unpleasant odor that made my stay uncomfortable. Even more concerning was the presence of mold which raised serious health concerns. While the staff's professionalism was appreciated, the cleanliness and condition of the room left much to be desired. I hope the management takes steps to address these issues for future guests.

Only 1 bath towel provided

Only 1 bath towel provided

Loved it all!

Loved it all!

My husband and I had a wonderful relaxing stay. We will definitely be back!

My husband and I had a wonderful relaxing stay. We will definitely be back!

The room was nice. Do to weather did even use room other than to shower. Management had me check in online and then refused to split cost with me knowing that we did physically did not arrive until 9am same day of check out which was at 11am.

The room was nice. Do to weather did even use room other than to shower. Management had me check in online and then refused to split cost with me knowing that we did physically did not arrive until 9am same day of check out which was at 11am.

We booked two queen suite and they gave us one king suite. When we told them they said they were all booked up. This room was for a mother and son whom were not going to share the king bed. When we pulled out the sofa bed there were stains and mouse dropping on the mattress. When we told the the front they just said they could give us extra sheets to cover the mattress.

Wrong room The room booked was not available

We booked two queen suite and they gave us one king suite. When we told them they said they were all booked up. This room was for a mother and son whom were not going to share the king bed. When we pulled out the sofa bed there were stains and mouse dropping on the mattress. When we told the the front they just said they could give us extra sheets to cover the mattress.

Wrong room The room booked was not available

Bad smell but great staff. Check out next day but able to do early check out without penalty

Bad smell but great staff. Check out next day but able to do early check out without penalty

The bathroom could have been cleaner - there was something on the shower door that looked like vomit (gross). The toilet kept trying to stop up also. For the price I expected to have a nice clean room. I could have stayed at a cheaper hotel that was comparable in cleanliness. It just looked shabby. We were not impressed.

The bathroom could have been cleaner - there was something on the shower door that looked like vomit (gross). The toilet kept trying to stop up also. For the price I expected to have a nice clean room. I could have stayed at a cheaper hotel that was comparable in cleanliness. It just looked shabby. We were not impressed.

Just a one night stay for our family and we had no complaints. Everything seemed clean and well maintained. Breakfast was good with sausage and eggs and some good breakfast potatoes. They had the standard waffles that none of us should have but we will because they’re just so good. Bonus points for the blueberry batter option but kind of disappointing that they didn’t have the Texas shape! ;) Only issue we had was the commode seat was loose but my husband fixed that quickly.

Refrigerator and toilet in room both making constant noise. Was probably and really nice hotel in it's day but it well worn.

Refrigerator and toilet in room both making constant noise. Was probably and really nice hotel in it's day but it well worn.

Neither elevators were functioning. Room TV was not functional. Room smoke detector failed during the night and chirped until we left the room. Facility is not representative of what one would expect for a Hilton branded business.

Neither elevators were functioning. Room TV was not functional. Room smoke detector failed during the night and chirped until we left the room. Facility is not representative of what one would expect for a Hilton branded business.

Our room was huge and very nice. The staff were all great. We went to view the Solar Eclipse - which we did from the facility parking lot - and got spectacular views. So convenient to not have to drive anywhere. And for us, the hotel was not just ideally located, but extremely nice and very reasonably priced - especially considering that a lot of properties were significantly inflating their nightly charges due to the eclipse.

Our room was huge and very nice. The staff were all great. We went to view the Solar Eclipse - which we did from the facility parking lot - and got spectacular views. So convenient to not have to drive anywhere. And for us, the hotel was not just ideally located, but extremely nice and very reasonably priced - especially considering that a lot of properties were significantly inflating their nightly charges due to the eclipse.

The hotel staff was helpful and pleasant. The room was livable. The free breakfast was good.

The hotel staff was helpful and pleasant. The room was livable. The free breakfast was good.

They canceled my reservation because I checked in after midnight and had to make another reservation and pay twice!!😡

They canceled my reservation because I checked in after midnight and had to make another reservation and pay twice!!😡

I booked an accessible room. I was given a room on the third floor. It was NOT accessible. Nice,clean but NOT accessible. I called down to the front desk and asked if they had an accessible room available as this one was not. They said for me to come down to the front desk, get a key to a room on the fourth floor and check it out and see for myself. I refused and went down and asked what they considered accessible and two staff members just looked at each other. I asked what someone in a wheelchair would do. They said they had a room for a wheelchair person! I asked where it was and they said someone was staying there so it was not available. At that point, I felt like they were the least considerate and helpful staff I had ever dealt with so I drove across a short road to Holiday Inn where I had a lovely two nights! I usually like Holiday Inn the best but I read a rating of the hotels in Corsicana and the Hampton had the higher rating which is why I chose it AND said it had accessible rooms. Not true. Please consider this a complaint!

I booked an accessible room. I was given a room on the third floor. It was NOT accessible. Nice,clean but NOT accessible. I called down to the front desk and asked if they had an accessible room available as this one was not. They said for me to come down to the front desk, get a key to a room on the fourth floor and check it out and see for myself. I refused and went down and asked what they considered accessible and two staff members just looked at each other. I asked what someone in a wheelchair would do. They said they had a room for a wheelchair person! I asked where it was and they said someone was staying there so it was not available. At that point, I felt like they were the least considerate and helpful staff I had ever dealt with so I drove across a short road to Holiday Inn where I had a lovely two nights! I usually like Holiday Inn the best but I read a rating of the hotels in Corsicana and the Hampton had the higher rating which is why I chose it AND said it had accessible rooms. Not true. Please consider this a complaint!

The check-in at the other properties with Hampton were easier. The time they acted as of they hadn't gotten my reservation. Along with having to reprovid all my information.

The check-in at the other properties with Hampton were easier. The time they acted as of they hadn't gotten my reservation. Along with having to reprovid all my information.