Stay was great but I booked the room and was charged by hotels.com. When I checked in, I was charged again by Hilton app. No resolution from either side. Next time I’ll just call the hotel directly.

Stay was great but I booked the room and was charged by hotels.com. When I checked in, I was charged again by Hilton app. No resolution from either side. Next time I’ll just call the hotel directly.

It was amazing. The only suggestion i have is your suites need a full length mirror in them .

Our wedding was on that day and we Stayed at the Embassy in Huntsville and our suite was very nice and clean. The hotel representatives were very helpful and answered any questions we had.

It was amazing. The only suggestion i have is your suites need a full length mirror in them .

Our wedding was on that day and we Stayed at the Embassy in Huntsville and our suite was very nice and clean. The hotel representatives were very helpful and answered any questions we had.

We first arrived early just to get our bearings and asked the lady at the desk for maybe a map or suggestions for things to do.She said “I don’t have a map, I’ll have to go pull it up on the computer and print it” she was exasperated you could tell. She was mostly concerned that we were checking in early and knew that it was $50. We told her twice we aren’t checking in yet! She repeated its$50 to check in early??!! We ate at the hotel for convenience and the$20 hamburger was uneatable. The reception was nice and the omelette was great the cook was very friendly. The other food was cold that was on the hot bar. When we came back to check in the man that helped us( yes we avoided the other lady) was super nice and told us of the area and about the reception and breakfast. I am a Hilton honors member and usually get a couple of waters so when I saw water in our fridge I assumed it was free, but it was a $7 bottle if water. Everything was under construction across from the hotel so beeping started around 7 am! I know that isn’t their fault!

We first arrived early just to get our bearings and asked the lady at the desk for maybe a map or suggestions for things to do.She said “I don’t have a map, I’ll have to go pull it up on the computer and print it” she was exasperated you could tell. She was mostly concerned that we were checking in early and knew that it was $50. We told her twice we aren’t checking in yet! She repeated its$50 to check in early??!! We ate at the hotel for convenience and the$20 hamburger was uneatable. The reception was nice and the omelette was great the cook was very friendly. The other food was cold that was on the hot bar. When we came back to check in the man that helped us( yes we avoided the other lady) was super nice and told us of the area and about the reception and breakfast. I am a Hilton honors member and usually get a couple of waters so when I saw water in our fridge I assumed it was free, but it was a $7 bottle if water. Everything was under construction across from the hotel so beeping started around 7 am! I know that isn’t their fault!

They charged me for parking, told us happy hour was free and was billed for , also booked a room with a balcony and did not get a room with a balcony.

They charged me for parking, told us happy hour was free and was billed for , also booked a room with a balcony and did not get a room with a balcony.

great hotel. The rooms are clean and great service from the front desk

Excellent front desk service!

The hotel was full and the team helped out to accommodate our group who didn’t book together (parents and a team who school booked). Can’t say enough about the staff. They were amazing at every shift.

The hotel was full and the team helped out to accommodate our group who didn’t book together (parents and a team who school booked). Can’t say enough about the staff. They were amazing at every shift.

Great

Great

Great stay.

Great location in the center of Huntsville.

Great

No hot water and fridge and microwave did not work

Great

Pool surface is too slick. Loved everything else.

The staff at the front desk was excellent! The breakfast was also great! The hotel was easy to get to and close to the venue that I came to visit!

The staff at the front desk was excellent! The breakfast was also great! The hotel was easy to get to and close to the venue that I came to visit!

The staff was very helpful and made the stay more pleasurable. Great Check in and out experience

Clean, Friendly staff during checking and cozy , comfortable rooms!!!!

The staff was very helpful and made the stay more pleasurable. Great Check in and out experience

Clean, Friendly staff during checking and cozy , comfortable rooms!!!!

Excellent amenities for the price and location!

Excellent amenities for the price and location!

Amenities

Amenities