It all started wrong as I have reserved the room with breakfast through the hotels.com app, but when I arrived at the hotel I was informed that breakfast was not included. After chatting with Kathrine from Hotels.com app it was just confirmed to me that this is the hotel policy. Strangely though when I asked whether I did choose breakfast option I did not get an answer. Just got that this is the hotel’s policy. Further to that my room had an issue in the bathroom where the ceiling was dripping water, after the technician came to see, he informed me that the next day we were going to change room. The hotel never informed us, we were in the room until 11am, no one called or visited. We went out in the city and when we came back our key was disabled because “you were changed room why did you not come to reception?” Overall it is unfortunate on how hotels.com handled my reservation.

It all started wrong as I have reserved the room with breakfast through the hotels.com app, but when I arrived at the hotel I was informed that breakfast was not included. After chatting with Kathrine from Hotels.com app it was just confirmed to me that this is the hotel policy. Strangely though when I asked whether I did choose breakfast option I did not get an answer. Just got that this is the hotel’s policy. Further to that my room had an issue in the bathroom where the ceiling was dripping water, after the technician came to see, he informed me that the next day we were going to change room. The hotel never informed us, we were in the room until 11am, no one called or visited. We went out in the city and when we came back our key was disabled because “you were changed room why did you not come to reception?” Overall it is unfortunate on how hotels.com handled my reservation.

The hotel is average. The frustrating part was being there for two nights - two rooms - one room was fine but the other one had a broken AC the whole time we were there. Tried calling to have it fixed - had someone come see it twice. The very last time it turned off completely and we slept in complete heat. Hotel just said sorry about it and nothing else. No option to switch rooms - nothing. Wouldn’t recommend coming back!

The hotel is average. The frustrating part was being there for two nights - two rooms - one room was fine but the other one had a broken AC the whole time we were there. Tried calling to have it fixed - had someone come see it twice. The very last time it turned off completely and we slept in complete heat. Hotel just said sorry about it and nothing else. No option to switch rooms - nothing. Wouldn’t recommend coming back!

Beautiful renovated .I will come again !

Beautiful renovated .I will come again !

For short stay it was a very nice hotel

For short stay it was a very nice hotel

Thanks for a great stay at your property. Good location. Parking was easy. Thank you.

Thanks for a great stay at your property. Good location. Parking was easy. Thank you.

Very good service at the reception

Very good service at the reception

Best hotel very good thank you

Best hotel very good thank you

Spacious room, convenient location close to the airport and downtown. Staff were friendly and helpful

Spacious room, convenient location close to the airport and downtown. Staff were friendly and helpful

Excellent, staff, clean, rooms.

Excellent, staff, clean, rooms.

Clean and convenient, close to the center (walkable). Excellent breakfast.

Clean and convenient, close to the center (walkable). Excellent breakfast.

Fantastic hotel. The staff was very friendly. Marko at the front counter was helpful. 10/10 would recommend.

Fantastic hotel. The staff was very friendly. Marko at the front counter was helpful. 10/10 would recommend.

Very clean, friendly staff, and attractive interior… 10/10

Very clean, friendly staff, and attractive interior… 10/10

Quiet and comfortable. Perfect for family of 4 traveling through. Only spent one night here. Not quite walkeable to old city, but easy enough to get around.

Quiet and comfortable. Perfect for family of 4 traveling through. Only spent one night here. Not quite walkeable to old city, but easy enough to get around.

Really nice hotel with clean spacious rooms, comfortable beds, and friendly staff. Nice cafe near lobby. The immediate surrounding area is rather quiet and a bit empty with few shops or restaurants. There are some nice cafes, but most of the city life is about a 15 minute walk away. Not too far. Botanical Garden and King Tomislav Square are a 15 - 20 minute walk. Jelačić Square is about a 25-30 minute walk.

Really nice hotel with clean spacious rooms, comfortable beds, and friendly staff. Nice cafe near lobby. The immediate surrounding area is rather quiet and a bit empty with few shops or restaurants. There are some nice cafes, but most of the city life is about a 15 minute walk away. Not too far. Botanical Garden and King Tomislav Square are a 15 - 20 minute walk. Jelačić Square is about a 25-30 minute walk.

Wonderful room, comfy bed.

Good location, close to the center. Very nice room and hotel. Breakfast is great and Snejana is the best!! She tries and succeeds to make everyone super happy in the breakfast, and she is always with a smile :-)

Good location, close to the center. Very nice room and hotel. Breakfast is great and Snejana is the best!! She tries and succeeds to make everyone super happy in the breakfast, and she is always with a smile :-)

The room was very spacious. Air conditioner was turbo:) TV channels numerous. They allowed us to leave our luggage until our flight even if checked out.