I really enjoy my time in this place. Ubicación was perfect when you travel with kids. Kin ha restaurant is beautiful excellent food, beach and pool. I was able to walk all day from my room to kin ha. I did not need nothing else.

I really enjoy my time in this place. Ubicación was perfect when you travel with kids. Kin ha restaurant is beautiful excellent food, beach and pool. I was able to walk all day from my room to kin ha. I did not need nothing else.

Great place for your Isla Mujeres vacation. Very quiet, clean and the AC it’s the best.

Great place for your Isla Mujeres vacation. Very quiet, clean and the AC it’s the best.

Staff is excellent, friendly and helpful. But properly horrible. Bed not comfortable. No food after 7pm. Most night had no internet was barely able to get to go home. Most night had no electricity had to use flash light to pack before left. They said they had 24 hrs staff but they do not. This is way to far from central isla mujres. Would not stay here again. Beach and swimming options were great though

Staff is excellent, friendly and helpful. But properly horrible. Bed not comfortable. No food after 7pm. Most night had no internet was barely able to get to go home. Most night had no electricity had to use flash light to pack before left. They said they had 24 hrs staff but they do not. This is way to far from central isla mujres. Would not stay here again. Beach and swimming options were great though

Office staff was amazing. They helped us book tours, golf carts and taxis. This hotel was in a less crowded part of the island and much quieter than some other areas. The room was quite big and very clean. We liked the resort across the street where we could swim, lay in the sun, and use their ocean kayaks and misc. other beach items. Highly recommend this hotel and we will definitely come back again!

Office staff was amazing. They helped us book tours, golf carts and taxis. This hotel was in a less crowded part of the island and much quieter than some other areas. The room was quite big and very clean. We liked the resort across the street where we could swim, lay in the sun, and use their ocean kayaks and misc. other beach items. Highly recommend this hotel and we will definitely come back again!

The staff were amazing from planning our trip to making us comfortable. They answered my emails within hours with all my questions. They can plan the transportation, cab rides, and cart rentals. Fabulous breakfasts!

The staff were amazing from planning our trip to making us comfortable. They answered my emails within hours with all my questions. They can plan the transportation, cab rides, and cart rentals. Fabulous breakfasts!

The property is on the quiet end of the island and on a quiet street. We were there in the off-season (Nov) when restaurants close early (6-7pm), so we had to eat early or keep some groceries in the refrigerator. The nearby sushi place, Samura, was open late and wonderful. The Kin Ha resort across the street was a great bonus. We had big wonderful breakfasts (included with our stay) by the water then enjoyed the loungers on the deck and swimming in the gorgeous blue water. There are kayaks, paddlboards, and snorkel masks (no snorkels) to borrow. Sometimes a fun band played in the afternoon. There are 3 pools by the bar to enjoy. We could have also visited the Mayan Beach Club on the north side of the island also, which has a sandy beach with good waves for playing in rather than a deck like a Kin Ha. Both beach clubs are included in the price of staying at Casa Azul Maya which makes this a great deal. We were very comfortable in the 2 bedroom family suite. We borrowed the hotel's bicycles one day to go to the Super Aki for groceries. The bikes were not in the best shape but made for a fun errand. The staff is very friendly and helpful and made us feel so welcome. We highly recommend this lovely spot!

The property is on the quiet end of the island and on a quiet street. We were there in the off-season (Nov) when restaurants close early (6-7pm), so we had to eat early or keep some groceries in the refrigerator. The nearby sushi place, Samura, was open late and wonderful. The Kin Ha resort across the street was a great bonus. We had big wonderful breakfasts (included with our stay) by the water then enjoyed the loungers on the deck and swimming in the gorgeous blue water. There are kayaks, paddlboards, and snorkel masks (no snorkels) to borrow. Sometimes a fun band played in the afternoon. There are 3 pools by the bar to enjoy. We could have also visited the Mayan Beach Club on the north side of the island also, which has a sandy beach with good waves for playing in rather than a deck like a Kin Ha. Both beach clubs are included in the price of staying at Casa Azul Maya which makes this a great deal. We were very comfortable in the 2 bedroom family suite. We borrowed the hotel's bicycles one day to go to the Super Aki for groceries. The bikes were not in the best shape but made for a fun errand. The staff is very friendly and helpful and made us feel so welcome. We highly recommend this lovely spot!

EVERYTHING WAS EXCELLENT !!!! Only if I could give more stars I would. The room was beautiful, big, clean. All appliances were working, AC was quite and kept good temperature inside. The staff was so polite and helpful. Big plus was breakfast and two beach clubs were included. The location was just perfect, on very quiet street , a-lot of good restaurants around. Punta Sur was 10 min walking distance. Love it, love it. Really enjoy my stay. Definitely will be back. Thanks to all staff members!!!

EVERYTHING WAS EXCELLENT !!!! Only if I could give more stars I would. The room was beautiful, big, clean. All appliances were working, AC was quite and kept good temperature inside. The staff was so polite and helpful. Big plus was breakfast and two beach clubs were included. The location was just perfect, on very quiet street , a-lot of good restaurants around. Punta Sur was 10 min walking distance. Love it, love it. Really enjoy my stay. Definitely will be back. Thanks to all staff members!!!

Our stay at Casa Azul Maya was good. The rooms were spacious for our family of 4! The service was good for the most part. We had a little mishap the last day but wasn't too terrible. There was construction next door so we were woke up early to a lot of banging but other than that everything else was great.

Terrible place to stay at very cloister phobic feels. Management could care less about my need to check out due to a medical condition. I should be reimbursed by hotels.com but will never use this place or hotels.com ever again.

Terrible place to stay at very cloister phobic feels. Management could care less about my need to check out due to a medical condition. I should be reimbursed by hotels.com but will never use this place or hotels.com ever again.

Nice place to stay a lil bit away from the central market but over all nice getaway strongly recommend renting a golf cart to get around.

Nice place to stay a lil bit away from the central market but over all nice getaway strongly recommend renting a golf cart to get around.

Nice to have two options to go for breakfast. Our room was very humid and smelled. Two nice king beds.

Nice to have two options to go for breakfast. Our room was very humid and smelled. Two nice king beds.

Amazing stay, room was spacious and clean with everything you need

Amazing stay, room was spacious and clean with everything you need

Casa azul was very nice. The room was very clean, the customer service was top notch. I love the location and will stay here again for sure!

Casa azul was very nice. The room was very clean, the customer service was top notch. I love the location and will stay here again for sure!

I had a brief but lovely experience at Casa Azul Maya on the Mexican island of Isla Mujeres, where I stayed only one night, prior to leaving the island. (By the way, Isla Mujeres is a magical place you must visit and you should also stay in the quieter southern part.) My room at Casa Azul Maya was a beautiful and spacious room with a kitchen, dining room table, sofa, and amenities... just like a comfortable and cute studio apartment. The hotel staff member (I'm sorry I forgot your name) was so kind to keep in communication with me via WhatsApp, helped call the taxi to take me to the ferry, and even opened the taxi door as I said goodbye. I was not at all expecting this, and it was very sweet. I know where to be the next time I return to Isla Mujeres.

I had a brief but lovely experience at Casa Azul Maya on the Mexican island of Isla Mujeres, where I stayed only one night, prior to leaving the island. (By the way, Isla Mujeres is a magical place you must visit and you should also stay in the quieter southern part.) My room at Casa Azul Maya was a beautiful and spacious room with a kitchen, dining room table, sofa, and amenities... just like a comfortable and cute studio apartment. The hotel staff member (I'm sorry I forgot your name) was so kind to keep in communication with me via WhatsApp, helped call the taxi to take me to the ferry, and even opened the taxi door as I said goodbye. I was not at all expecting this, and it was very sweet. I know where to be the next time I return to Isla Mujeres.

Great accommodations. Beach club was awesome

Great accommodations. Beach club was awesome

Excellent service at the hotel. Spacious room and super clean. They provided free water, sanitizing spray, and a great breakfast. Thanks!

Excellent service at the hotel. Spacious room and super clean. They provided free water, sanitizing spray, and a great breakfast. Thanks!

This place is AWESOME! I could never put into proper words to describe the wonderful people at Casa Azul Maya. Thanks to the whole team was wonderful with both Leslie & Angel being so kind and ready to help you with anything... From helping with Covid test along with a much later than expected check-in a few door lock outs, etc... the whole staff was so kind in helping with everything. Thank You Guys I cannot wait to return for a next visit soon!