Dirty place

Dirty place

Very bad service snd conditions

Very bad service snd conditions

rooms were very old and moldy. The hotel needs to be completely renovated. The bathrooms are old and yucky. Room moldy and has very very very old furniture. Restaurant meager. same small breakfast every dayyyyyy

rooms were very old and moldy. The hotel needs to be completely renovated. The bathrooms are old and yucky. Room moldy and has very very very old furniture. Restaurant meager. same small breakfast every dayyyyyy

Linens had cigarettes burns. Towels were stained or dirty. Insects ran around in plain sight. We didn't stay a single night because it was so bad. The duty manager was a pig. He was rude and argumentative and never sought to solve any of the complaints. Instead, he said we got what we paid for. He also said our problem wasn't with the hotel but with expedia which booked a basic room. I want my money back.

Linens had cigarettes burns. Towels were stained or dirty. Insects ran around in plain sight. We didn't stay a single night because it was so bad. The duty manager was a pig. He was rude and argumentative and never sought to solve any of the complaints. Instead, he said we got what we paid for. He also said our problem wasn't with the hotel but with expedia which booked a basic room. I want my money back.

Property is super old and run down I would never stay here again

Property is super old and run down I would never stay here again

We had to change to 5 different rooms the TV and a/c units didn't work, they never brought up a room key. This is a horrible place

We had to change to 5 different rooms the TV and a/c units didn't work, they never brought up a room key. This is a horrible place

Good place

Good place

My reservation was cancelled

I like the environment but they are a problem in the room. A smell that gave me a headache.

I like that it was near the ocean but I didn't like that I was next to a room who had the tv full volume and when I told the worker he ignored me. Also, there is no jacuzzi. They had issues and now its just filled with cement. The breakfast is ok. If you want to buy seperate its like $250 rd pesos so like $5 us.

the air conditioning does not work and the rooms that they show are not the reality of what you get when you arrive they do not receive credit card payments because supposedly the machine is damaged and to pay cash you have to pay the price they receive the dollar at 60 is a gotcha

Nice hotel , room was clean and comfortable but very small great for 1 . Staff very nice and helpful

Nice hotel , room was clean and comfortable but very small great for 1 . Staff very nice and helpful

Is a scam, the room was dirty, smelled, the bed was old.. terrible service

This place was the worst place ever not one but twice I make it reservation and every time I got to the place they never have my room they always keep telling me same thing that the room was flooded and sending me to another hotel

This place was the worst place ever not one but twice I make it reservation and every time I got to the place they never have my room they always keep telling me same thing that the room was flooded and sending me to another hotel

Basic hostel-level accommodations.

Basic hostel-level accommodations.

On arrival I was told to get into a free taxi that took me to another similar hotel nearby called Renacer. Other hotel guests told me it happened to them while ago as well, so perhaps it's a long term practice. For the same money I was booked there. Decent local budget hotel with swimming pool and little kitchen serving breakfast and other meals as well as beers. Room was clean although AC condensation was dripping on the floor. Overall very good value for money and close walking distance to Colonial City.

On arrival I was told to get into a free taxi that took me to another similar hotel nearby called Renacer. Other hotel guests told me it happened to them while ago as well, so perhaps it's a long term practice. For the same money I was booked there. Decent local budget hotel with swimming pool and little kitchen serving breakfast and other meals as well as beers. Room was clean although AC condensation was dripping on the floor. Overall very good value for money and close walking distance to Colonial City.

I had a very good week there. The place was nicely clean. They need more breakfast varieties though.

I had a very good week there. The place was nicely clean. They need more breakfast varieties though.

It was an amazing hotel stay with hotel staff that was very helpful and kind. It was clean, comfortable and safe place to stay. I give this hotel my highest rating!

It was an amazing hotel stay with hotel staff that was very helpful and kind. It was clean, comfortable and safe place to stay. I give this hotel my highest rating!

It was a good experience, I liked the area.