The place looked newly renovated, but it was very dirty. There were many flies around, dead bugs on the floor, and stains. We don’t think the sheets were cleaned or changed before we arrived. They did change the sheets on our last night, so we had one night where it felt fresher. The restaurant was closed, but the room included a continental breakfast, so we received breakfast boxes in our room instead—however, they were not allergy-friendly! Be sure to notify them about any allergies in advance. Breakfast boxes included a muffin(nut muffin or blueberry muffin), yogurt, and a mandarin orange. Check-in was fine, but nothing special. The lady who gave us new sheets on the last night was very kind and offered excellent service—thank you! Otherwise, we’ll probably book elsewhere next time. The location is good, though. Parking needs to be reserved, or they offer a “sister lot” at another hotel. We opted for the free parking lot about a 5-minute walk away. The room at the front is convenient for parking and checking in/out.

The place looked newly renovated, but it was very dirty. There were many flies around, dead bugs on the floor, and stains. We don’t think the sheets were cleaned or changed before we arrived. They did change the sheets on our last night, so we had one night where it felt fresher. The restaurant was closed, but the room included a continental breakfast, so we received breakfast boxes in our room instead—however, they were not allergy-friendly! Be sure to notify them about any allergies in advance. Breakfast boxes included a muffin(nut muffin or blueberry muffin), yogurt, and a mandarin orange. Check-in was fine, but nothing special. The lady who gave us new sheets on the last night was very kind and offered excellent service—thank you! Otherwise, we’ll probably book elsewhere next time. The location is good, though. Parking needs to be reserved, or they offer a “sister lot” at another hotel. We opted for the free parking lot about a 5-minute walk away. The room at the front is convenient for parking and checking in/out.

We enjoyed our stay at the Windsor Hotel. This legacy hotel has been renovated to be stylish and comfortable. While food service was limited to a breakfast box, it was high-quality. There are lots of places for a hot breakfast close by if desired. The location of the hotel can’t be beat, as it is just steps to downtown and many restaurants and to the theaters.

We enjoyed our stay at the Windsor Hotel. This legacy hotel has been renovated to be stylish and comfortable. While food service was limited to a breakfast box, it was high-quality. There are lots of places for a hot breakfast close by if desired. The location of the hotel can’t be beat, as it is just steps to downtown and many restaurants and to the theaters.

Great caring staff. Many complimentary stuff. Good location.

Great caring staff. Many complimentary stuff. Good location.

Great hotel and service

Where to start. It may not be the hotel’s fault, but maybe Expedia’s app, but it says there is parking. The entire reason I booked this boutique hotel was for parking. So I could walk to the theatres and then get to my car after my final show. But somewhere in the fine print (but that doesn’t really matter now?) you have to reserve that otherwise you have to haul your stuff to a local, remote public parking place covered in rocks and gravel. Yes, first world problems. But for this price? The rooms are so-so. Wild mix of modern updated things with the old remnants of the Albert hotel. You get texts asking about your stay, you get a small box of breakfast put outside your door, and they make a BIG deal about putting a small egg in your mini-fridge, but all in all, and I hate to be critical, it’s not worth the price. I think I lay more blame at Expedia’s feet than this place. But….what does it matter now.

Where to start. It may not be the hotel’s fault, but maybe Expedia’s app, but it says there is parking. The entire reason I booked this boutique hotel was for parking. So I could walk to the theatres and then get to my car after my final show. But somewhere in the fine print (but that doesn’t really matter now?) you have to reserve that otherwise you have to haul your stuff to a local, remote public parking place covered in rocks and gravel. Yes, first world problems. But for this price? The rooms are so-so. Wild mix of modern updated things with the old remnants of the Albert hotel. You get texts asking about your stay, you get a small box of breakfast put outside your door, and they make a BIG deal about putting a small egg in your mini-fridge, but all in all, and I hate to be critical, it’s not worth the price. I think I lay more blame at Expedia’s feet than this place. But….what does it matter now.

Our reservation was very much last minute and we got a tiny room. They have quite a few of that size, and the bathroom is hardly manageable. We'll definitely stay on our next visit but will make sure to reserve way ahead and request a larger room. It's the perfect location in Stratford, and the staff is very friendly.

Our reservation was very much last minute and we got a tiny room. They have quite a few of that size, and the bathroom is hardly manageable. We'll definitely stay on our next visit but will make sure to reserve way ahead and request a larger room. It's the perfect location in Stratford, and the staff is very friendly.

Location was excellent for walking everywhere. Room was quiet and adequate size. All of the soap dispensers was poor and made it hard to get soap out. Front desk was friendly and accommodating.

Location was excellent for walking everywhere. Room was quiet and adequate size. All of the soap dispensers was poor and made it hard to get soap out. Front desk was friendly and accommodating.

We stayed for 2 nights in early August. The hotel is in the process of renovations but not to worry - they do that during the winter months. You can walk to all the Stratford theatres & downtown, thus easy access to restaurants. Our room was clean, as was the hotel hallways & public areas. If their parking lot is full there is a public paid parking lot across the street Next time in Stratford, I know where to stay!

We stayed for 2 nights in early August. The hotel is in the process of renovations but not to worry - they do that during the winter months. You can walk to all the Stratford theatres & downtown, thus easy access to restaurants. Our room was clean, as was the hotel hallways & public areas. If their parking lot is full there is a public paid parking lot across the street Next time in Stratford, I know where to stay!

Enjoyed our stay here, but a good hotel has coffee in the morning. An Expresso machine does not fit the bill. A coffee machine in the room would be ok, but even better would be hot coffee in the lobby.

Enjoyed our stay here, but a good hotel has coffee in the morning. An Expresso machine does not fit the bill. A coffee machine in the room would be ok, but even better would be hot coffee in the lobby.

Nicely renovated older property in a great location!

Nicely renovated older property in a great location!

Our room was very clean which is very important to us. The bed was very comfortable and the air conditioning worked well. We had as promised, a boxed breakfast at our door at 8:00am. The staff were very helpful, and friendly, which is also very important to us. Abhavinh was dressed professionally and was very helpful to us this morning.

Our room was very clean which is very important to us. The bed was very comfortable and the air conditioning worked well. We had as promised, a boxed breakfast at our door at 8:00am. The staff were very helpful, and friendly, which is also very important to us. Abhavinh was dressed professionally and was very helpful to us this morning.

Staff was very friendly. Room was clean. Location was excellent.

I requested an accessible room and was told this could be accommodated. Through there was an elevator to the 2nd floor, the room was entirely inaccessible, ie., the bathroom could not be reached using a walker; the room was too small for a walker anyway; the shower was not accessible; and there were no safety bars in the bathroom to aid in one getting up from the toilet. In addition to these hazards, water could not be drained from the bathroom sink. We were told that a plumber would come that afternoon. They apparently did come, however, by our 2nd night the water continued to back up and the pipes started to leak quite badly. Thankfully a plumber came to our room at 8:30 pm. The problems were temporarily solved but our evening was disrupted. All this being said, the hotel staff were gracious and friendly.

I requested an accessible room and was told this could be accommodated. Through there was an elevator to the 2nd floor, the room was entirely inaccessible, ie., the bathroom could not be reached using a walker; the room was too small for a walker anyway; the shower was not accessible; and there were no safety bars in the bathroom to aid in one getting up from the toilet. In addition to these hazards, water could not be drained from the bathroom sink. We were told that a plumber would come that afternoon. They apparently did come, however, by our 2nd night the water continued to back up and the pipes started to leak quite badly. Thankfully a plumber came to our room at 8:30 pm. The problems were temporarily solved but our evening was disrupted. All this being said, the hotel staff were gracious and friendly.

The room we booked had three bedrooms, which were very clean and spacious. The open space living and dining room was huge and the kitchen was well equipped. The staff was very friendly and helpful. We would definitely stay there again on our next visit to Stratford. Diana M.

We were messaged prior to arriving to let us know how to make our check-in easier. When we arrive, there were birthday surprises in the room for my daughter, including chocolate cake! Staff extremely friendly and helpful and even carried our luggage to the room. Check out we were surprised to find a take out breakfast delivered to our door. The bed was very comfortable, everything was very clean, and we would highly recommend to anyone!

We were messaged prior to arriving to let us know how to make our check-in easier. When we arrive, there were birthday surprises in the room for my daughter, including chocolate cake! Staff extremely friendly and helpful and even carried our luggage to the room. Check out we were surprised to find a take out breakfast delivered to our door. The bed was very comfortable, everything was very clean, and we would highly recommend to anyone!

The room we booked had three bedrooms, which were very clean and spacious. The open space living and dining room was huge and the kitchen was well equipped. The staff was very friendly and helpful. We would definitely stay there again on our next visit to Stratford. Diana M.

Great

Great

Amazing service

Amazing service