This is our second stay at this hotel. Rooms, dining service bar etc all great. We stayed 6 years ago and used the pool/sauna/steam room facilities and it’s pretty clear there’s been little investment in this area. The entire gym/pool/leisure centre requires upgrade asap as it’s dated and appears dirty.

Well maintained Holiday Inn. Lovely friendly staff. Good to have a pool and gym option. Restaurant and bar are decent and there is an M&S next door.

Good sized room, comfortable bed.

Clean room,well stocked , towels provided. Comfortable beds. No noise from guest/outside. Restaurant very nice, busy at 9am for breakfast. Used the pool facilities too. Not busy, towels privided. Changing rooms a little dated but does the job. Front of desk staff very friendly and informative. Kids absolutely loved their stay, 20 minute journey to the warner brother studios so after long day it wasnt a long journey back.

This is such a lovely welcoming hotel, the staff turn into friends who are always pleased to see you. Such a lovely group of hosts. The food is very good, compliments to the catering team, eating for our family is always a nightmare but we were all very impressed with the quality and quantity. Definitely reflected in the price though but worth it all the same! Gluten free, dairy free all catered for. Gluten free beer and cider available a big deal in our family! Dairy free butter portions at breakfast and soya oat and coconut milk at the Buffett, gf husband was given schar toast at breakfast yesterday, possibly a supermarket brand today but great nonetheless. Very grateful, would love to stay again, very relaxed, cosy atmosphere. Pool, sauna steam room, jacuzzi and great sized pool with floaties!! Pinot rose expensive but worth the pennies

Apart from Archie at the bar the rest of the staff look bored, tired and not interested. Lady at the reception when asked about the EV chargers was so not interested in helping out even to answer where they are, as in her words, '' they not hotels so they have nothing to do with it '' would be nice to smile at the reception greeting guests maybe ... definitely room for improvement, but hotel itself, rooms, bar area and distance to Luton airport which was reason for our stop were all perfect

Apart from Archie at the bar the rest of the staff look bored, tired and not interested. Lady at the reception when asked about the EV chargers was so not interested in helping out even to answer where they are, as in her words, '' they not hotels so they have nothing to do with it '' would be nice to smile at the reception greeting guests maybe ... definitely room for improvement, but hotel itself, rooms, bar area and distance to Luton airport which was reason for our stop were all perfect

Comfortable beds in good sized room. Overall a great stay but there were dirty plates and glasses left outside many rooms on our floor that were there for several hours.