The staff was nice and helpful. I appreciated the ice machine. The bed was comfortable and bathroom clean. But, we couldnt fund how turn off the light by the coffee station. Overall, it was very nice.

The staff was nice and helpful. I appreciated the ice machine. The bed was comfortable and bathroom clean. But, we couldnt fund how turn off the light by the coffee station. Overall, it was very nice.

Excellent location and breakfast!

Convenient location with a lot of dining options and a perfect stay as a starting point for traveling in Japan on the Shinkansen line. The staff was kind and helpful and the room was clean and well equipped.

Convenient location with a lot of dining options and a perfect stay as a starting point for traveling in Japan on the Shinkansen line. The staff was kind and helpful and the room was clean and well equipped.

Great property with many food options near by

Great property with many food options near by

This hotel is perfect for travelers who prioritize location. There are many train lines just under the hotel (same building) and it is super convenient. There are plenty of restaurants, though most are just so-so compared with the Yokohama or Minatomirai areas. Staff are helpful and polite. Rooms are small but very clean and comes with good amenities.

This hotel is perfect for travelers who prioritize location. There are many train lines just under the hotel (same building) and it is super convenient. There are plenty of restaurants, though most are just so-so compared with the Yokohama or Minatomirai areas. Staff are helpful and polite. Rooms are small but very clean and comes with good amenities.

Amazing hotel with its excellent proximity to anywhere.

Amazing hotel with its excellent proximity to anywhere.

Amazing hotel. Super convenient.

Amazing hotel. Super convenient.

All good.

All good.

I stayed in the family room with four beds. Great view and cozy. I recommend family travelers to stay.

I stayed in the family room with four beds. Great view and cozy. I recommend family travelers to stay.

If you're heading out on the Shinkansen early in the morning this is the place to stay, as it's directly above the train station. Check-in was easy and quick; the hotel staff are so kind and polite. There is a fitness room - which we weren't able to use, and a laundry room - for which I was *so* grateful as we desperately needed it by that point in the holiday. It cost 300 yen for a wash, and 500 yen for a wash/dry. I tried to put in coins but it didn't work, so I put in a thousand yen note and that worked just fine. The room itself is small by western standards, large by Japanese standards. The beds are comfortable, though they had the same issue as the other western-style hotels we stayed in: there was a faint scent of stale sweat on the pillow and quilt. I used my travel pillow and made sure the quilt wasn't pulled up to my face and it didn't bother me too much. There were great amenities: toothbrush/toothpaste etc as well as robes and slippers. Even better, the bath had a drying line - SO helpful! Directly outside the hotel are many restaurants. If you have breakfast included you are given a voucher which you take to Royal Host just outside the hotel door. It is a small breakfast buffet including both western-style as well as Japanese breakfast items. All in all, a very comfortable, clean hotel in which to stay. I preferred it above the Hilton Yokohama simply because the bed didn't smell as much. Not as centrally located though.

If you're heading out on the Shinkansen early in the morning this is the place to stay, as it's directly above the train station. Check-in was easy and quick; the hotel staff are so kind and polite. There is a fitness room - which we weren't able to use, and a laundry room - for which I was *so* grateful as we desperately needed it by that point in the holiday. It cost 300 yen for a wash, and 500 yen for a wash/dry. I tried to put in coins but it didn't work, so I put in a thousand yen note and that worked just fine. The room itself is small by western standards, large by Japanese standards. The beds are comfortable, though they had the same issue as the other western-style hotels we stayed in: there was a faint scent of stale sweat on the pillow and quilt. I used my travel pillow and made sure the quilt wasn't pulled up to my face and it didn't bother me too much. There were great amenities: toothbrush/toothpaste etc as well as robes and slippers. Even better, the bath had a drying line - SO helpful! Directly outside the hotel are many restaurants. If you have breakfast included you are given a voucher which you take to Royal Host just outside the hotel door. It is a small breakfast buffet including both western-style as well as Japanese breakfast items. All in all, a very comfortable, clean hotel in which to stay. I preferred it above the Hilton Yokohama simply because the bed didn't smell as much. Not as centrally located though.

Great location

Great location

Extremely fast access to the train station

Extremely fast access to the train station

Very quiet and convenient.

Great location, directly on top of a transportation hub, so very easy to get to your planned destination for the day. Hotel sevice was excellent, accomodating and responsive to our needs.

The Best Hotel in Shin-Yokohama

Great location, directly on top of a transportation hub, so very easy to get to your planned destination for the day. Hotel sevice was excellent, accomodating and responsive to our needs.

The Best Hotel in Shin-Yokohama

We loved the staff - super helpful. They used quality items like Dyson hair dryer, and bathroom facilities were top notch - the best so far in the 14 hotels we have stayed at on this trip alone. Soft close doors, and minimalist design, loved both rooms - of course, loved the 3 bed room better than the 2 bed room with the detached toilet room with its own designated sink. The food was edible, but taste and quality was not the best but the walkability to Costco - Japan, and the Eon Mall was very good. Totally close from the train station - love the location.

We loved the staff - super helpful. They used quality items like Dyson hair dryer, and bathroom facilities were top notch - the best so far in the 14 hotels we have stayed at on this trip alone. Soft close doors, and minimalist design, loved both rooms - of course, loved the 3 bed room better than the 2 bed room with the detached toilet room with its own designated sink. The food was edible, but taste and quality was not the best but the walkability to Costco - Japan, and the Eon Mall was very good. Totally close from the train station - love the location.

Well kept and clean. Always pick this place for my trip to Japan, especially in Tokyo. Having a gym is definitely a plus for Hotel Associa!!!

Very convenient for riding the Shinkansen. Stayed one night after flying into Haneda. Lots of food options, room was comfortable, and stqff was very helpful.