Very nice building, updated suites with broken ítems (the shower is a hell of s story!!!) . Staff is unprofesional and not polite at all. The woman leading u to your breakast table is the most rude person u can think for that kind of job. Today she screamed at my sister (after 7 nights at the hotel) because she did not mention our room number, what I had already done. A boring breakast, not fresh made really. In the "supossed" Best Suite of the hotel there were wet towels in between the windows because of the rain. My advice: RUN as fast as u can from this place

Very nice building, updated suites with broken ítems (the shower is a hell of s story!!!) . Staff is unprofesional and not polite at all. The woman leading u to your breakast table is the most rude person u can think for that kind of job. Today she screamed at my sister (after 7 nights at the hotel) because she did not mention our room number, what I had already done. A boring breakast, not fresh made really. In the "supossed" Best Suite of the hotel there were wet towels in between the windows because of the rain. My advice: RUN as fast as u can from this place

The hotel is in a great location and in a gorgeous building, rebuilt with kind of "grand chain non style" that make it looses a lot of charm. As an Architect design is one of the issues I value the most. Large Deluxe suite. But the well deserve 2 stars (going to one!) is the staff. The front desk are merely ok, after 6 consecutive nights and 7 days nobody ever asked if we were doing fine or could they improve anything. Mostly they did not even say "Hallo" or "Guten Morgen". Breakast is ok, every day the same offer with very poor bread and pastry. Hot omelettes ir so depens on who is working on ir. Most of the days they seem to be teaching young cooks how to do a proper eggs Benedict or omelette instead of taking care of your choice. Mine was supposed to include ham, cheese and mushrooms but only cheese was in it. Over burnt also. Every day the same lady maitre checked on paper and asked for our room number, not a word of welcome and she never seemed to realized we were coming back day after day. Most hotels (Even cheaper around Europeo) have tablets with your name and long of your stay to welcome u in a more personalized way. Must say a young tall lady with a pony tail was the exception to the rule. And the "BEST" at the end. You get two bottles of water (less than one Euro each ) at arrival. Never again although I asked because those are the rules!As to house keeping it's one of the worst I can think of. Last nights they refill body lotion with water and I got soaked.

The hotel is in a great location and in a gorgeous building, rebuilt with kind of "grand chain non style" that make it looses a lot of charm. As an Architect design is one of the issues I value the most. Large Deluxe suite. But the well deserve 2 stars (going to one!) is the staff. The front desk are merely ok, after 6 consecutive nights and 7 days nobody ever asked if we were doing fine or could they improve anything. Mostly they did not even say "Hallo" or "Guten Morgen". Breakast is ok, every day the same offer with very poor bread and pastry. Hot omelettes ir so depens on who is working on ir. Most of the days they seem to be teaching young cooks how to do a proper eggs Benedict or omelette instead of taking care of your choice. Mine was supposed to include ham, cheese and mushrooms but only cheese was in it. Over burnt also. Every day the same lady maitre checked on paper and asked for our room number, not a word of welcome and she never seemed to realized we were coming back day after day. Most hotels (Even cheaper around Europeo) have tablets with your name and long of your stay to welcome u in a more personalized way. Must say a young tall lady with a pony tail was the exception to the rule. And the "BEST" at the end. You get two bottles of water (less than one Euro each ) at arrival. Never again although I asked because those are the rules!As to house keeping it's one of the worst I can think of. Last nights they refill body lotion with water and I got soaked.

Central location. Walkable to most of the old city. Very comfortable room and great service

Excellent. The location is great. Close to most inportant sites as well as pedestrian streets. The staff is very frienly and helpfull.

Excellent. The location is great. Close to most inportant sites as well as pedestrian streets. The staff is very frienly and helpfull.

Very nice hotel. Less than 1/2 block from Cafe Centeal, and 2 minutes walk to the Hofburg Palace

Excellent hotel. Great breakfast. Great service. Highly recommended!

Excellent hotel. Great breakfast. Great service. Highly recommended!

Great location, clean, great service.

Great location, clean, great service.

Beautiful hotel. Excellent location. Nice staff. Valet parking. Arrived at noon and was able to check in early. Comfortable bed. Clean modern hotel. Highly recommend.

Beautiful hotel. Excellent location. Nice staff. Valet parking. Arrived at noon and was able to check in early. Comfortable bed. Clean modern hotel. Highly recommend.

Location location location! Walkable to everything in the city center and right next to a train station. The hotel was clean and comfortable. The AC worked well. The restaurant was decent. Staff was friendly. Would highly recommend!

A great experience all together. Will use again when I’m back in Vienna!

Location location location! Walkable to everything in the city center and right next to a train station. The hotel was clean and comfortable. The AC worked well. The restaurant was decent. Staff was friendly. Would highly recommend!

A great experience all together. Will use again when I’m back in Vienna!

We would definitely stay again. The room was spacious and well equipped, the property was beautiful with a great location.

Great location

We would definitely stay again. The room was spacious and well equipped, the property was beautiful with a great location.

Great location

Great hotel! We enjoyed the location and the breakfast was excellent.

From the moment we arrived, tour stay was outstanding! The front desk staff was exceptional, assisting us with numerous requests throughout our stay. We would highly recommend this hotel, specially for families. We were traveling with two children and the staff was very accommodating. It is in an excellent location, has large rooms, and a delicious restaurant.

From the moment we arrived, tour stay was outstanding! The front desk staff was exceptional, assisting us with numerous requests throughout our stay. We would highly recommend this hotel, specially for families. We were traveling with two children and the staff was very accommodating. It is in an excellent location, has large rooms, and a delicious restaurant.

Excellent location. Pleasant, friendly. Good value for money.

Excellent location. Pleasant, friendly. Good value for money.

Very nice property, felt elegant

The hotel is great. Location is excellent. Very clean property. Room size is very good. I will highly recommend. Great hotel to stay if visiting Vienna especially for first times and more. Easy walk to all attractions.

The hotel is great. Location is excellent. Very clean property. Room size is very good. I will highly recommend. Great hotel to stay if visiting Vienna especially for first times and more. Easy walk to all attractions.

Excellent

Excellent