my wife and I stayed at this hotel during a road trip from Portugal to Monaco. The hotel located was conveniently a short ride from the highway and it had interior parking , but like all European hotel its quite tight to park a large vehicle.

my wife and I stayed at this hotel during a road trip from Portugal to Monaco. The hotel located was conveniently a short ride from the highway and it had interior parking , but like all European hotel its quite tight to park a large vehicle.

It was a good Hotel but quiet far from the city center. It was a bus close by.

It was a good Hotel but quiet far from the city center. It was a bus close by.

Clean rooms, everything was functioning well. Quiet, with good room service. Only complaint, same breakfast every morning, only ham and cheese available with bread each day

Clean rooms, everything was functioning well. Quiet, with good room service. Only complaint, same breakfast every morning, only ham and cheese available with bread each day

Good location, friendly staff and clean room

Good location, friendly staff and clean room

Close to downtown and to metro station. Best option to leave the car parked in the street for the nominal fee, rather than driving in town.

Close to downtown and to metro station. Best option to leave the car parked in the street for the nominal fee, rather than driving in town.

Good Choice When all Hotels are Booked, Expensive at time of Booking for the Type of Hotel, 3 stars and paid minimum for 4 stars, but hotel condition was good, and Bus Stop Near By

Good Choice When all Hotels are Booked, Expensive at time of Booking for the Type of Hotel, 3 stars and paid minimum for 4 stars, but hotel condition was good, and Bus Stop Near By

It seems they are serious about giving good value and professional experience. Recommended!

It seems they are serious about giving good value and professional experience. Recommended!

We reserved for two nights. We had to prepay one and were committed by the agent for both nights to be paid at check out. The hotel was not able to provide all the services they advertise. We attempted to find a solution but they were sold out and could not solve the problem. While we travel a bit and understand that things happen beyond the innkeeper's immediate control, when we left to find these amenities, they charged us not only for the night that we stayed, but also for the night that we did not (we advised the night before and left at 8AM). They did not attempt to negotiate anything other than full payment when I left. I could have booked anywhere and specifically found a place with a specific amenity that they did not provide. I was traveling a long way, Spanish is not my native language, and I had a 9 year old child with me and the rest of my family was far away. I am still working with my credit card provider and the travel agent to work out something. At this point it is costing me more in time than the charge. The hotel is holding to its claim that I committed to stay there and that they had no duty to perform other than handing me my room key. There are plenty of hotels in San Sebastian. Choose another. You want a great place, but more importantly you want an innkeeper that knows right from wrong when things go sideways. Exercise caution when committing to payment. You need an innkeeper that thinks that delivery is equally important.

We reserved for two nights. We had to prepay one and were committed by the agent for both nights to be paid at check out. The hotel was not able to provide all the services they advertise. We attempted to find a solution but they were sold out and could not solve the problem. While we travel a bit and understand that things happen beyond the innkeeper's immediate control, when we left to find these amenities, they charged us not only for the night that we stayed, but also for the night that we did not (we advised the night before and left at 8AM). They did not attempt to negotiate anything other than full payment when I left. I could have booked anywhere and specifically found a place with a specific amenity that they did not provide. I was traveling a long way, Spanish is not my native language, and I had a 9 year old child with me and the rest of my family was far away. I am still working with my credit card provider and the travel agent to work out something. At this point it is costing me more in time than the charge. The hotel is holding to its claim that I committed to stay there and that they had no duty to perform other than handing me my room key. There are plenty of hotels in San Sebastian. Choose another. You want a great place, but more importantly you want an innkeeper that knows right from wrong when things go sideways. Exercise caution when committing to payment. You need an innkeeper that thinks that delivery is equally important.

Nice hotel right in front of Anoeta football stadium. Kind staff. A bit far from the city center.

Nice hotel right in front of Anoeta football stadium. Kind staff. A bit far from the city center.

Conveniently located, hotel staff were friendly and helpful

The hotel is right beside a major construction site - they start early and finish late - I needed to sleep in the days but no chance

The hotel is right beside a major construction site - they start early and finish late - I needed to sleep in the days but no chance

Excellent location and great for a short stay. Only issue was that the car paking was prepaid at check in but when leaving, I was told I had to pay again. Better communication within the hotel would have made it a seamless stay.