Well the hotel had a smell and the door to the closest wouldn’t close and we had to be move to a different room cause the toilet wouldn’t flush and the front desk was not nice at all

Well the hotel had a smell and the door to the closest wouldn’t close and we had to be move to a different room cause the toilet wouldn’t flush and the front desk was not nice at all

We were in room 601. Housekeeping worked very hard to make it scent free and I so appreciated it so much but the room had a terrible smell akin to wet dog and sweaty feet. Worse than this the air quality was so bad my lungs burned, I started coughing and lost my voice. I suspect mold in the walls. The carpet desperately needs to be removed throughout all the rooms. We went downstairs and Toni at the desk was amazing. We moved next door to 693 which had some tile and carpet and it was better. There was still a smell but not as bad. We discovered turning on the ac fan and putting the luggage in front of the door to keep it open allowed for some circulation and we did that for at least 30 minutes every day. We were able to stay in 603 that way. I can’t say enough positives about the staff. They were super kind, warm and friendly. Wonderful customer service and when there was a problem they did everything possible to help. Breakfast was great too. I understand renovations are planned for next year and they are needed.

We were in room 601. Housekeeping worked very hard to make it scent free and I so appreciated it so much but the room had a terrible smell akin to wet dog and sweaty feet. Worse than this the air quality was so bad my lungs burned, I started coughing and lost my voice. I suspect mold in the walls. The carpet desperately needs to be removed throughout all the rooms. We went downstairs and Toni at the desk was amazing. We moved next door to 693 which had some tile and carpet and it was better. There was still a smell but not as bad. We discovered turning on the ac fan and putting the luggage in front of the door to keep it open allowed for some circulation and we did that for at least 30 minutes every day. We were able to stay in 603 that way. I can’t say enough positives about the staff. They were super kind, warm and friendly. Wonderful customer service and when there was a problem they did everything possible to help. Breakfast was great too. I understand renovations are planned for next year and they are needed.

The staff here was great. Ms. Daphny was great! The lady at the front desk switched my room 3 times due to issues with the first two, and that is a hotel that cares about customers. The hotel breakfast was pretty good. The beds were comfortable. I would stay here again! My kids loved it!

The staff here was great. Ms. Daphny was great! The lady at the front desk switched my room 3 times due to issues with the first two, and that is a hotel that cares about customers. The hotel breakfast was pretty good. The beds were comfortable. I would stay here again! My kids loved it!

With the parking situation, the front desk should’ve explained it better and advised us we should get our luggage out at the front entrance. Instead they allowed us to drive next door and drag our luggage across without any direction. Also very short with me on all questions.

With the parking situation, the front desk should’ve explained it better and advised us we should get our luggage out at the front entrance. Instead they allowed us to drive next door and drag our luggage across without any direction. Also very short with me on all questions.

There was mold in the caulk in the shower. Toilet kept filling constantly and you had to jiggle the handle a few times to get it to stop. Just in general, they need to do some maintenance. Breakfast was good. We were there for an event and it was busy very early on a Saturday but Clara was attentive and friendly first thing in the morning! Was a nice way to start the day.

There was mold in the caulk in the shower. Toilet kept filling constantly and you had to jiggle the handle a few times to get it to stop. Just in general, they need to do some maintenance. Breakfast was good. We were there for an event and it was busy very early on a Saturday but Clara was attentive and friendly first thing in the morning! Was a nice way to start the day.

The carpets had stains on them, the pillows were terrible, and my shower was cold for the first half. The water turned off completely twice while I was in the shower. Our tv was also tiny. The location was great and the staff were friendly.

My stay was great. The ceiling was peeling over the bed, but the bed was very comfortable.

The carpets had stains on them, the pillows were terrible, and my shower was cold for the first half. The water turned off completely twice while I was in the shower. Our tv was also tiny. The location was great and the staff were friendly.

My stay was great. The ceiling was peeling over the bed, but the bed was very comfortable.

Very friendly staff, clean roooms, near good food.

Very friendly staff, clean roooms, near good food.

We had a great time at the Hampton Inn and Suites. Parking was convenient and it is close to great restaurants in Little Rock. It was easy to get in and out with our luggage. Breakfast was great.

We had a great time at the Hampton Inn and Suites. Parking was convenient and it is close to great restaurants in Little Rock. It was easy to get in and out with our luggage. Breakfast was great.

The hotel staff was very welcoming, helpful and friendly!!

It’s a beautiful place to walk. Quiet with little traffic. Staff were very nice and I really liked the digital access. Not having to carry a card. Nice But I have to say that the shopping in this area is none existent and the prices for food and drinks is a bit much. Loved the street car though. Wished I could have done the submarine tour but it’s only available on weekends.

Not impressed. I booked a room with a tub. Did not get the room I requested. The room I stayed in was not very clean. There was a piece of dental floss hanging in the standup shower and there were questionable stains on the carpet. The shower door handle was broken off leaving sharp bits exposed. I only stayed one night, thank goodness. Also, the toilet wouldn’t flush. And one more thing, why would you put the coffee maker on a shelf in the bathroom??? Why??

Perfect for what we needed.

Everything great

Efficient and helpful staff. Clean and comfortable rooms. Excellent breakfast!

Everything was great!

Everything was fantastic. The staff was nice, the bedroom was good an clean. Only small complaints I have are the pillows on the bed are a bit too big and could be downed a bit more. I could sleep straight on one, and two were too big so I kinda woke up with some neck pains. Maybe offer some flatter pillows as well. And I found a small empty energy drink can under my bed. Other than those two, I loved my stay.

Great. Staff is very friendly and helpful.

Great. Staff is very friendly and helpful.

Everything was fantastic. The staff was nice, the bedroom was good an clean. Only small complaints I have are the pillows on the bed are a bit too big and could be downed a bit more. I could sleep straight on one, and two were too big so I kinda woke up with some neck pains. Maybe offer some flatter pillows as well. And I found a small empty energy drink can under my bed. Other than those two, I loved my stay.

This property needs to be updated and a thorough cleaning to each room and hotel area.

This property needs to be updated and a thorough cleaning to each room and hotel area.

Liked it.