We booked 3 nights in a hotel apartment. The first night we spent in a small room and it was not the same apartment we booked, the reception closes at 1pm so we couldn't do anything. The next day we spoke to the only receptionist there who couldn't speak English and was using a translation app, she admitted the mistake and promised to try to exchange the room for an apartment or deduct the city tax which is a very small amount! Fortunately they were able to change rooms but due to lack of time and because the cleanliness is not the best in this place we received the place unclean they did not even change all the bed covers and I had to clean the toilet myself. And because we moved from one place to another and waited for the place to be ready we wasted a whole day. After all this when we left the place they gave us a very very small discount almost negligible from the city taxes. This was our worst experience with hotels.

We booked 3 nights in a hotel apartment. The first night we spent in a small room and it was not the same apartment we booked, the reception closes at 1pm so we couldn't do anything. The next day we spoke to the only receptionist there who couldn't speak English and was using a translation app, she admitted the mistake and promised to try to exchange the room for an apartment or deduct the city tax which is a very small amount! Fortunately they were able to change rooms but due to lack of time and because the cleanliness is not the best in this place we received the place unclean they did not even change all the bed covers and I had to clean the toilet myself. And because we moved from one place to another and waited for the place to be ready we wasted a whole day. After all this when we left the place they gave us a very very small discount almost negligible from the city taxes. This was our worst experience with hotels.

Our room was huge, way bigger than we needed. Check in was a bit difficult. At first the code she gave me to get my key didn't work and then she didn't explain that I needed to go to the room on the side of the building. There is a deep tub but no Sauna even though they advertise one as an amenity so that was disappointing but they're doing construction behind the building so that could be why. The parking lot was full when we arrived which was a pain but the street parking is free.

Our room was huge, way bigger than we needed. Check in was a bit difficult. At first the code she gave me to get my key didn't work and then she didn't explain that I needed to go to the room on the side of the building. There is a deep tub but no Sauna even though they advertise one as an amenity so that was disappointing but they're doing construction behind the building so that could be why. The parking lot was full when we arrived which was a pain but the street parking is free.

Clean, excellent though an unexpected heat wave made the room warm. No A/C.

Clean, excellent though an unexpected heat wave made the room warm. No A/C.

Hotel ideal for our needs, Staff very friendly and helpful despite language barrier. Hotel approx 20 min walk from town, or regular Bus service

Hotel ideal for our needs, Staff very friendly and helpful despite language barrier. Hotel approx 20 min walk from town, or regular Bus service