Staff and service were excellent. Very nice breakfast included in rate. Would stay here again.

We stayed three nights. The room was fabulous, and the staff at the front desk very helpful in suggestions for how to spend our days. The breakfast was very generous and David makes a lovely cappuccino.

We stayed three nights. The room was fabulous, and the staff at the front desk very helpful in suggestions for how to spend our days. The breakfast was very generous and David makes a lovely cappuccino.

Excellent service and experience but the rooms are small

The hotel is a traditional one and has been maintained to a great standard . Great care in retaining old architecture and to a very high standard. Service was really good and helpful with places to see and restaurants to visit.

The hotel is a traditional one and has been maintained to a great standard . Great care in retaining old architecture and to a very high standard. Service was really good and helpful with places to see and restaurants to visit.

We were staying at the hotel as we fitted out our new apartment. After 7 days at the Francia e Quirinale, my wife and I did not want to leave. The hotel is beautiful, with elegant public rooms and updated but still elegant rooms. All amenities were spotless. The staff were always friendly, greeting us with smiles and offers of service. The dining room service was impeccable. And the barman, Roberto, treats everyone like family. The special attention and extra mile of service never needs to be requested, it's always spontaneous.

We were staying at the hotel as we fitted out our new apartment. After 7 days at the Francia e Quirinale, my wife and I did not want to leave. The hotel is beautiful, with elegant public rooms and updated but still elegant rooms. All amenities were spotless. The staff were always friendly, greeting us with smiles and offers of service. The dining room service was impeccable. And the barman, Roberto, treats everyone like family. The special attention and extra mile of service never needs to be requested, it's always spontaneous.

Receptionist on our arrival and last night of our stay, was excellent, and so was the night manager, both friendly and helpful. The young lady in the restaurant, for breakfast, and lunch, was very pleasant and helpful, she always went out of her way to help us. If I was to come back to this area, I would definitely stay at this hotel.

Receptionist on our arrival and last night of our stay, was excellent, and so was the night manager, both friendly and helpful. The young lady in the restaurant, for breakfast, and lunch, was very pleasant and helpful, she always went out of her way to help us. If I was to come back to this area, I would definitely stay at this hotel.

The front desk staff was excellent. Always ready to assist. Especially Catherine 😊

The front desk staff was excellent. Always ready to assist. Especially Catherine 😊

overall the hotel was ok for 2 nights

overall the hotel was ok for 2 nights

The staff was excellent, especially Catia (sp?) in the front desk!

The staff was excellent, especially Catia (sp?) in the front desk!

The price was right but no AC and no hot water in shower.

The price was right but no AC and no hot water in shower.

Nice and convenient location. I slept very well.

Nice and convenient location. I slept very well.

The hotel is beautiful and very much enjoyed my stay there. The breakfast is excellent and I will miss the delicious olive oil lemon cake. Everything is perfect except they could improve their wifi service.

The hotel is beautiful and very much enjoyed my stay there. The breakfast is excellent and I will miss the delicious olive oil lemon cake. Everything is perfect except they could improve their wifi service.

Staff are friendly and accommodating Rooms very spacious and clean

Overall a good experience. Hotel located on a nice quiet street, 10 mnt walk to shops and restaurants. Hotel itself is old, but renovated and clean. Not a high end 4 star, but decent. Accommodating staff. Bathroom was super small. Good breakfast with plenty of options

Overall a good experience. Hotel located on a nice quiet street, 10 mnt walk to shops and restaurants. Hotel itself is old, but renovated and clean. Not a high end 4 star, but decent. Accommodating staff. Bathroom was super small. Good breakfast with plenty of options

I booked a deluxe room which was perfect! The shower was huge. Very comfortable bed. The air conditioning was very efficient and quiet. Breakfast was great with lots of choice.

I booked a deluxe room which was perfect! The shower was huge. Very comfortable bed. The air conditioning was very efficient and quiet. Breakfast was great with lots of choice.

Charming hotel in a great location

Charming hotel in a great location

Lovely hotel in a great location close to the spas and the park. The staff was very nice and helpful. The room was very clean and nice.

The Grand Hotel F & Q is very convenient to the central area. A very easy walk. The property itself is very much loved & cared for. The staff is wonderful. Our Gate 1 Coordinator is very knowledgeable with a warm personality. Looking forward to a great trip.

This was our second visit. I can't say enough about this lovely hotel. The room, service, food and overall hotel experience was charming and very personal. The staff, and even the owner, take the time to chat and make sure that you feel like you are visiting a friend rather than an impersonal hotel. The location, and amenities were great. The staff in particular front desk and bar were very friendly and helpful. We stayed for 4 days while visiting Florence. The train stations a 5 min walk, and the train take under an hour to deliver you right in the centre of Florence. The costs ( 6Euro) was well worth the lack of stress in driving and parking fees. We used the 50 min train ride to plan our route and research which attractions to see each day. We also spent a day just relaxing at the hotel pool, which is gorgeous. Montecatini is just busy enough to give you a sense of being on vacation without the elbow to elbow experience of Florence.