Loved everything about this property

Yani at Romance Hotel is the most helpful front desk person. She was always greeted us with a smile and if something was wrong in our room she would fix it. The hotel is convenient located to everything. Wifi is great. Breakfast was great. Room was spacious. Again Yani at the front desk is super helpful if you have concerns she will help you. I would highly recommend Romance Hotel if staying in Morelia.

Yani at Romance Hotel is the most helpful front desk person. She was always greeted us with a smile and if something was wrong in our room she would fix it. The hotel is convenient located to everything. Wifi is great. Breakfast was great. Room was spacious. Again Yani at the front desk is super helpful if you have concerns she will help you. I would highly recommend Romance Hotel if staying in Morelia.

Excellent hotel close to everything and very friendly staff.

Excellent hotel close to everything and very friendly staff.

Evening receptionist Yani was kind, friendly and helpful.

Evening receptionist Yani was kind, friendly and helpful.

Loved it. Perfect for one person. Would definitely stay here again

Loved it. Perfect for one person. Would definitely stay here again

We had a great few days stay. Loved the location and the facility. Staff was welcoming, friendly, helpful, and professional. Shout out to Yani, Dani, Blanca, Mau, and Mariana- appreciated their making our stay perfect.

We had a great few days stay. Loved the location and the facility. Staff was welcoming, friendly, helpful, and professional. Shout out to Yani, Dani, Blanca, Mau, and Mariana- appreciated their making our stay perfect.

I was expecting a better experience, after reading other reviews, the service wasn’t well. The food was ok in the morning but over all the experience wasn’t pleasant .

I was expecting a better experience, after reading other reviews, the service wasn’t well. The food was ok in the morning but over all the experience wasn’t pleasant .

Bathrooms are WAY to small and crowded, must have shower door open to use toilet.No Air Conditioning in rooms.

Bathrooms are WAY to small and crowded, must have shower door open to use toilet.No Air Conditioning in rooms.

The room is very nice and it has all I needed for a good night. The girls at front desk are very politr and friendly. Definitely will comeback!.

The room is very nice and it has all I needed for a good night. The girls at front desk are very politr and friendly. Definitely will comeback!.

Location is excellent

Location is excellent

I love that is a small and quiet hotel. The staff was super friendly and great attitude. Solved my issue successfully! Altamente recomendado!

I love that is a small and quiet hotel. The staff was super friendly and great attitude. Solved my issue successfully! Altamente recomendado!

Property was very clean and the area around it it's very good and walkable

The staff is amazing! Claudia, Jesús, Vhon and Yani go above and beyond to make us feel at home. The hotel is very clean, quiet and a great location. We walked everywhere, at all times of thebday and felt very safe. Claudia makes the best breakfast FRESH! chilaquiles, beans and an omelet..yum!! Make sure to try the variety of hot chocolates they have for sale in the café. We can't wait to visit again

The customer service was excellent and personal!

Location its great, right across from the Callejon del Romance, beatiful place, Yanni was very kind and helpful. The hotel feels safe and confortable. I loved this place

Nice boutique hotel, near main attractions, with excellent service. Kudos to Jesus, Claudia and the whole team

Nice boutique hotel, near main attractions, with excellent service. Kudos to Jesus, Claudia and the whole team

The service staff was amazing.

The service staff was amazing.

Service was great, hotel super clean, great place to stay

Service was great, hotel super clean, great place to stay

The good. Within walking distance of everything you’d want to do in Morelia. Hotel is beautiful, and was obviously refurbished recently. The art and minimalist furnishing reminds me of Art hotels in Toronto. The little sets of tables and chairs scattered around are also a lovely touch, as were the desks in the rooms. Staff were very friendly and accommodating. I’d say the best on our five week moto trip. The bad. Wifi was spotty. I don’t think this was the uplink (130/10), but more the off brand 11n AP they have serving the rooms. My partner and I both work remotely, so this was a bit of a pain. Parking is 150MXN per day (not 75 as advertised) and it’s not located in the Hotel. The hotel gives you a discount for. 3rd party indoor parking garage nearby. Normal rate is 250 a day. People who operate the lot do not speak English and were difficult to deal with. Cleanliness of the rooms (everywhere else was fine) was so so. Floor was a bit sticky, and we found a receipt from a couple of weeks before we arrived + hair by the sofa. I know it’d hurt the minimalist aesthetic but some pillows for the small chairs wouldn’t hurt, as they’re painful to use for long periods. The roof top area is under developed. Would have been a lovely place to get some sun, or to work from, but there’s nothing up there except a few plants. Honestly i’m probably being overly critical because all other aspects of this hotel were fantastic.