We stayed at the Taj in Colombo earlier this year; and compared to that property, this one just fell a bit flat. The bed was super comfy, the location was great, but a lot of the details just weren’t there for a 5 star hotel. The amenities in the bedrooms were small, single use plastics which is sad to see in 2024. The bedroom was a good size; but very dated and old-fashioned. I informed the hotel a few days before arrival that we were travelling for our honeymoon. A day before arriving; the hotel emailed to ask if we were travelling for a special occasion. Again, I told them it was our honeymoon. But then nothing at all was done to mark or acknowledge the occasion. We had a dinner in the Bombay Brasserie; which was by far the most expensive meal we had in SA, but it was also one of the most mediocre. Service was good and nothing we ate was bad, but it was just completely forgettable and I know in a month I won’t remember anything I ate. We did the whisky tasting in the whisky bar, which was nice, but there was no actual bar in the ‘whisky bar’ and a TV was blaring football so it felt far more of a sports bar, than an intimate and cozy whisky snug. We got the menu with the tasting notes of the whiskies, but the menu was clearly just cut out with scissors and had jagged edges. One day we got turndown service; one day we didn’t. Nichole though at reception was fantastic. we mentioned these issues and she sent some wine to our room.

We stayed at the Taj in Colombo earlier this year; and compared to that property, this one just fell a bit flat. The bed was super comfy, the location was great, but a lot of the details just weren’t there for a 5 star hotel. The amenities in the bedrooms were small, single use plastics which is sad to see in 2024. The bedroom was a good size; but very dated and old-fashioned. I informed the hotel a few days before arrival that we were travelling for our honeymoon. A day before arriving; the hotel emailed to ask if we were travelling for a special occasion. Again, I told them it was our honeymoon. But then nothing at all was done to mark or acknowledge the occasion. We had a dinner in the Bombay Brasserie; which was by far the most expensive meal we had in SA, but it was also one of the most mediocre. Service was good and nothing we ate was bad, but it was just completely forgettable and I know in a month I won’t remember anything I ate. We did the whisky tasting in the whisky bar, which was nice, but there was no actual bar in the ‘whisky bar’ and a TV was blaring football so it felt far more of a sports bar, than an intimate and cozy whisky snug. We got the menu with the tasting notes of the whiskies, but the menu was clearly just cut out with scissors and had jagged edges. One day we got turndown service; one day we didn’t. Nichole though at reception was fantastic. we mentioned these issues and she sent some wine to our room.

Had a great time at Taj, i will definitely book again for experience as i had booked only 2 nights. Their dinner and breakfast is tops

Had a great time at Taj, i will definitely book again for experience as i had booked only 2 nights. Their dinner and breakfast is tops

The food was excellent, everybody was super nice and friendly, especially Smiley, Memory, Lulu, Cynthia,Jade,the Chef, I think his name is Abdul. The room was exceptionally comfortable and clean. We were treated like family. It was a great experience, we didn’t want to leave, we’re going to miss you. Thank you so much for everything.

Stay was was excellent. Breakfast was amazing. The heritage wing is dated and has creeky wooden floors which was disturbing and a noise thats annoying. The heritage wing also needs a refurb. Other than that it was an excellent stay.

The food was excellent, everybody was super nice and friendly, especially Smiley, Memory, Lulu, Cynthia,Jade,the Chef, I think his name is Abdul. The room was exceptionally comfortable and clean. We were treated like family. It was a great experience, we didn’t want to leave, we’re going to miss you. Thank you so much for everything.

Stay was was excellent. Breakfast was amazing. The heritage wing is dated and has creeky wooden floors which was disturbing and a noise thats annoying. The heritage wing also needs a refurb. Other than that it was an excellent stay.

The stay was amazing and the people there were very friendly and helpful. I felt safe and was treated like royalty for my birthday. I would definitely recommend this hotel again.

The stay was amazing and the people there were very friendly and helpful. I felt safe and was treated like royalty for my birthday. I would definitely recommend this hotel again.

Lovely hotel. Great room.

Lovely hotel. Great room.

Faultless service, excellent food, beautiful hotel with good facilities. A very good place to stay in Cape Town

Hotel and service was great! Would certainly stay here again.

Superou as expectativas

Superou as expectativas

Taj properties around the world always provide exceptional service and Taj CapeTown delivers . It is so pleasant to arrive at a hotel where clearly the staff are trained to provide Service. Food was very good at the restaurants and morning Ginger shots at the bar was my go to pick me up!!! Thank you

Love it!

Very good staff

Very good staff

Only the housekeeping will give 3 stars. If we requested anything they would deliver it an hour late. The rest of the hotel and staff we will give 5 stars

Only the housekeeping will give 3 stars. If we requested anything they would deliver it an hour late. The rest of the hotel and staff we will give 5 stars

We had a lovely stay at the Taj during our time in capetown! The staff were so friendly and they went out of their way to make sure we had a good time. The breakfast was delicious every morning and the location was central to a lot of different sights. Would definitely recommend!

Centrally located hotel in the heart of Cape Town. Great food and service. The decor is however dated and tired in the rooms.

All Good

Everything fine except prepaid dinner options for indian vegetarians very limited. All staff excellent but Chef Abdul Majid and Smiley from dining section were outstanding in their services.

We had a lovely stay at the Taj during our time in capetown! The staff were so friendly and they went out of their way to make sure we had a good time. The breakfast was delicious every morning and the location was central to a lot of different sights. Would definitely recommend!

Another excellent stay at The Taj!

Everything fine except prepaid dinner options for indian vegetarians very limited. All staff excellent but Chef Abdul Majid and Smiley from dining section were outstanding in their services.

Another excellent stay at The Taj!

Centrally located hotel in the heart of Cape Town. Great food and service. The decor is however dated and tired in the rooms.

Stayed overnight and was impressed by service of staff, quality of the room, finishes, food. Very comfortable and homely vibe.