Spacious. Clean and comfortable. Netflix connectivity can be better. Host is responsive. Overall good experience.

Excellent stay! Two adults and one child, the apartment was great. Could only be improved by a few chairs to eat with. Well stocked with amenities, including a microwave! Shower was wonderful, so were the soaps. Loved the reading light. Easy walk to the altestadt and also the sound of music tour pickup. Thank you!!!

Everything else about our stay was great, but the check-in and check-out experiences were disappointing. Check-in: The pre-arrival email ended up in my junk mailbox, so I didn’t realize there wouldn’t be anyone at the hotel to meet me. There’s no front desk, which led to a bit of panic when we arrived to find the front entrance locked. Clearer communication about the check-in process would have helped avoid this confusion. Check-out: Check-out was equally frustrating. We needed to leave our bags for a late evening flight, but the “security” person suggested leaving it in the downstairs hall, which was essentially a storage area for cleaners and builders - which lead to the property service back door. When I asked if he’d be there to let us back in (as the door requires a passcode), he said he’d leave at 3 PM and that my passcode would no longer work after 12 PM, following check-out. This could have been a disaster if we hadn’t asked further questions. To resolve luggage storage issue, we had to walk to the train station to store our luggage at the only available luggage storage facility in town. Half the lockers were malfunctioning, and the staff there weren’t helpful or seemed hesitant to speak English. Thankfully, we managed to fit one cabin bag into a slim ski locker by opening the bag wide. Unfortunately, other travelers weren’t as lucky as everyone was struggling to find empty lockers.

Room was ok. Bathroom ok. No view from room. Coffee was good. Check in was a nightmare!!

Room was ok. Bathroom ok. No view from room. Coffee was good. Check in was a nightmare!!

There are not enough words of gratefulness for the management and staff of Master Mirabell. My husband ended up in the hospital and the few important requests I asked for were granted as it’s difficult to be everywhere at once. I would give the 10 stars if I could. Thank you again for helping a tourist turned temporary resident. Master Mirabell is safe, clean, and centrally located for sightseeing! All the best and blessings to you all!!

There are not enough words of gratefulness for the management and staff of Master Mirabell. My husband ended up in the hospital and the few important requests I asked for were granted as it’s difficult to be everywhere at once. I would give the 10 stars if I could. Thank you again for helping a tourist turned temporary resident. Master Mirabell is safe, clean, and centrally located for sightseeing! All the best and blessings to you all!!

Communication via e-mail only is a bit rough because an international data plan is not something everyone has access to. Other than that our experience was exceptional!